Vee24 - VeeStudio Customer Engagement Platform Cartridge for B2C Commerce for Salesforce AppExchange
By Vee24
Vee24 - VeeStudio Customer Engagement Platform Cartridge for B2C Commerce is the #40 ranked chat and web conferencing app on Salesforce, as a paid app, as of Sep 12, 2026.
Vee24 - VeeStudio Customer Engagement Platform Cartridge for B2C Commerce is a Salesforce AppExchange app by Vee24.
AppRanks data: Vee24 - VeeStudio Customer Engagement Platform Cartridge for B2C Commerce ranks #40 in Chat And Web Conferencing on Salesforce AppExchange, placing it in the top 62% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Vee24 - VeeStudio Customer Engagement Platform Cartridge for B2C Commerce is a newly-listed Salesforce app with a limited review volume. It is listed in the Chat And Web Conferencing category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +Published by Vee24 — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
- −Paid-only pricing (paid) — evaluation requires committing payment details
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About Vee24 - VeeStudio Customer Engagement Platform Cartridge for B2C Commerce
How Vee24 - VeeStudio Customer Engagement Platform Cartridge for B2C Commerce works
Vee24 is helping retailers accelerate their digital business by creating great person-to-person connections virtually. Vee24’s digital customer experience platform — powered by video and text chat; co-browsing; secure sharing with basket assist; online appointment scheduling; AI-powered chatbots, and more — enables customer-centric teams to grow online sales, deliver better customer service, and build lasting brand loyalty. Using this omnichannel customer engagement platform, brands can seamlessly connect their virtual and in-person customer experience. Learn how you can:
- Take online customers from a chatbot through to a text and video chat, then seamlessly to a video call with your in-store sales team
- Grow online sales — customers see a 35% uplift in AOV
- Move online browsers to online buyers
- Deliver great experience customers love — 93% is an average CSAT score
- Reduce average call handling time by 40%
Customers include Jordan’s Furniture, Clarins, DFS, the Watches of Switzerland Group, Eastern Bank, Sytner Group, Schuh, Jaguar Land Rover and others in the retail, financial services, and automotive industries.
Key features
- Video Chat for two-way, face-to face engagements that enable consultative selling and build trusted relationships. One-way video and voice chat are also available.
- Cobrowsing, Sharing & Online Collaboration for digitally holding the customer’s hands throughout the service or sales journey using cobrowsing, screen sharing, co-form fill, and file transfer.
- Text Chat for timely, efficient responses allowing your agents to handle multiple conversations at once. Either in real time or asynchronously via popular apps like Facebook Messenger, WhatsApp, or SMS.
- Online Appointment Scheduling for giving online visitors the option to schedule a session with a customer service agent or product specialist at their convenience.
- Conversational AI Chatbots for quickly answering commonly asked questions, cobrowsing to relevant website pages, gathering info to pass to a live agent — all automated and continuously learning.
- Direct Links to engagements in social, email, advertising channels, and QR codes for enabling customers to engage directly via live text or video chat even before they reach your website.
- Nudges for prompting an online visitor to engage with a virtual sales agent or product specialist based on their browsing behavior and known attributes.
- Reporting and analytics for measuring performance against goals and key metrics and sharing with managers, customer service agents, and sales specialists.
- Omnichannel engagement platform that seamlessly transfers engagements from chatbots to humans, customer service to sales, virtual to in-store.
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Co-Browsing SupportCollaborate with customers in real-time by sharing browser sessions.
- Secure Document SharingShare documents safely with encryption and access controls.
- Video Chat SupportEngage with customers face-to-face through video conferencing.
Category rankings
As of Sep 12, 2026- Chat And Web Conferencing#40of 65Top 62%
- Collaboration#291of 401Top 73%
- Customer Service#798of 1,137Top 71%
- Sales#1346of 1,766Top 77%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Vee24 - VeeStudio Customer Engagement Platform Cartridge for B2C Commerce ranks for 5 keywords across Salesforce AppExchange. Here are the top 3:
- 1.chatbotRank #37
- Rank #12
- Rank #12
Competitors & alternatives
Vee24 - VeeStudio Customer Engagement Platform Cartridge for B2C Commerce doesn't have curated competitor matchups yet. Other tracked chat and web conferencing apps on Salesforce:
Frequently asked questions
What is Vee24 - VeeStudio Customer Engagement Platform Cartridge for B2C Commerce?
Vee24 - VeeStudio Customer Engagement Platform Cartridge for B2C Commerce is an app for Salesforce. It is published on Salesforce AppExchange and tracked by AppRanks, and it has been listed on the marketplace since 2023. It is listed under the Chat And Web Conferencing category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Vee24.
Is Vee24 - VeeStudio Customer Engagement Platform Cartridge for B2C Commerce free?
Vee24 - VeeStudio Customer Engagement Platform Cartridge for B2C Commerce does not offer a permanent free plan on Salesforce. Pricing starts at 500, and the listed tiers are Virtual Boutique Starting at. Trial availability and exact billing terms are mirrored from the live Salesforce listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Vee24 - VeeStudio Customer Engagement Platform Cartridge for B2C Commerce?
Vee24 - VeeStudio Customer Engagement Platform Cartridge for B2C Commerce is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Chat And Web Conferencing category on Salesforce.
Where does Vee24 - VeeStudio Customer Engagement Platform Cartridge for B2C Commerce rank on Salesforce?
Vee24 - VeeStudio Customer Engagement Platform Cartridge for B2C Commerce currently sits at position #40 in the Chat And Web Conferencing category on Salesforce. That places it in the top 62% of 65 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Vee24 - VeeStudio Customer Engagement Platform Cartridge for B2C Commerce integrate with?
Vee24 - VeeStudio Customer Engagement Platform Cartridge for B2C Commerce lists 2 integrations on its Salesforce marketplace page. The most prominent are B2C Commerce Cloud, B2C Commerce Cloud. Integration data is mirrored from the live Salesforce listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.
What languages does Vee24 - VeeStudio Customer Engagement Platform Cartridge for B2C Commerce support?
Vee24 - VeeStudio Customer Engagement Platform Cartridge for B2C Commerce declares support for 10 languages on its Salesforce marketplace listing: nl, en, fi, fr, de, da, with 4 additional locales documented on the marketplace listing. Language coverage is the locale set the developer has explicitly translated the app interface into — a broader set typically maps to a developer with international merchant traction.