Which works better for small vs large Salesforce AppExchange admins?

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics typically suits early-stage and growth-mode teams based on its published review base (699 reviews). Relatable - Excel-Like Multi-Object Multi-Layer Lists typically suits early-stage and growth-mode teams based on its published review base (15 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

Talkdesk for vs Relatable — Salesforce

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics vs Relatable - Excel-Like Multi-Object Multi-Layer Lists

Side-by-side comparison · 24 data points

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics

4.7·699reviews

Talkdesk for Salesforce offers robust contact center functionality, personalized engagement on any channel, and the industry’s deepest integration to Sales Cloud, Service Cloud, and Service Cloud Voice for Talkdesk (BYOT).

salesforcepaid

Change

1. Listing metadata

Field-level data

	Talkdesk for Salesforce \| Cloud Contact Center \| CTI \| IVR \| ACD \| Analytics	Relatable - Excel-Like Multi-Object Multi-Layer Lists
Tagline	“Talkdesk for Salesforce offers robust contact center functionality, personalized engagement on any channel, and the industry’s deepest integration to Sales Cloud, Service Cloud, and Service Cloud Voice for Talkdesk (BYOT).”222 chars	“Build flexible multi-object, multi-layer views packed with powerful productivity features. ✅ Inline create, edit, and filter ✅ Conditional formatting, grouping, and totals ✅ Manage files or export to CSV ✅ Embed in any app or record page and more! ”251 chars
Description	1127 / 2000 chars56% used	845 / 2000 chars42% used
Screenshots	—	—
Languages	enfrdeptes	en
Platforms	Salesforce	Salesforce
Developer	Talkdesk	Comet Apps

At a glance

8 metrics · auto-computed

Feature comparison between Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics and Relatable - Excel-Like Multi-Object Multi-Layer Lists
Metric	Talkdesk for Salesforce \| Cloud Contact Center \| CTI \| IVR \| ACD \| Analytics	Relatable - Excel-Like Multi-Object Multi-Layer Lists
Rating	4.7 ★	★ 5.0 ★
Total reviews	★ 699	15
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	★ 2 tiers
Listed features	3	3
Languages	5 supported	1 supported
Listed since	Apr 2016	Feb 2024

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, Relatable - Excel-Like Multi-Object Multi-Layer Lists is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics's 4.7★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

Pricing entry tiers: Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics at paid, Relatable - Excel-Like Multi-Object Multi-Layer Lists at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics has the larger user base (699 reviews vs 15), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Relatable - Excel-Like Multi-Object Multi-Layer Lists's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to Relatable - Excel-Like Multi-Object Multi-Layer Lists; mid-market and enterprise admins with specific feature requirements should evaluate both — Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics's 699-review base may include the workflow context that matches your specific use case better than Relatable - Excel-Like Multi-Object Multi-Layer Lists's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics audit • Relatable - Excel-Like Multi-Object Multi-Layer Lists audit

Listed	April 14, 2016	February 26, 2024

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Talkdesk for Salesforce \| Cloud Contact Center \| CTI \| IVR \| ACD \| Analytics	Relatable - Excel-Like Multi-Object Multi-Layer Lists
without leaving	#2	#12

6. App details

Long-form description · keyword frequency

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics

Seamlessly bring Talkdesk and Salesforce together to drive agent productivity, reduce manual tasks and personalize every interaction, leading to 19% CSAT improvement, 23% wait time reduction, and 21% time to answer reduction Seamless integration Talkdesk's CTI integrates seamlessly to give agents advanced features such as screen pops, SSO, outbound caller ID & more. Calls are auto-logged to ensure accuracy and consistency without altering workflows Intelligent routing Talkdesk Studio uses data dips and integrates with Lightning Flows to get customers to the right agent with context-driven routing based on the case, lead, contact & more Proactive outbound Load and launch Talkdesk Power Dialer for fast & efficient outbound campaigns. Utilize smart SMS for automated follow-up or proactive messages. Integrates with Salesforce High Velocity Sales (HVS) Two-way data sync Ensure data between Salesforce and Talkdesk is always consistent with continuous two-way data sync Quick setup in Salesforce Deploy Talkdesk for Salesforce, add Talkdesk licenses, and assign user permissions—all without ever leaving Salesforce.

Top keywords

salesforce6×3.80%
talkdesk6×3.80%
data4×2.53%
integrates3×1.90%
outbound3×1.90%
agent2×1.27%
data sync2×1.27%
ensure2×1.27%
proactive2×1.27%
reduction2×1.27%
routing2×1.27%
seamlessly2×1.27%

Relatable - Excel-Like Multi-Object Multi-Layer Lists

Core Features... 🧩 Combine multiple objects into sorted and filtered Views 👁️ View child records with unlimited inline expansion 🧠 Configure objects, columns, and data mapping via point-and-click 🖱️ Drag and drop the View component onto any Lightning page 📊 Add header totals and summarize columns instantly 🎨 Apply text alignment and advanced formatting options 🔍 Set filters in the builder and let users apply their own ⚡ Build conditional formatting rules to highlight key records ✏️ Inline edit one or many records without leaving the page 📁 Export View data to CSV directly from record pages 🔄 Switch between Views without navigating elsewhere ➕ Create new records inline within the same View 💬 Backed by responsive, expert support from the Comet Apps team Check out the setup and user guides below for more info!

Top keywords

records4×3.28%
view4×3.28%
inline3×2.46%
apply2×1.64%
columns2×1.64%
data2×1.64%
formatting2×1.64%
objects2×1.64%
page2×1.64%
records inline

Frequently asked

Common questions about this comparison

Is Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or Relatable - Excel-Like Multi-Object Multi-Layer Lists cheaper?

Both Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics and Relatable - Excel-Like Multi-Object Multi-Layer Lists offer paid plans only. Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics starts at paid; Relatable - Excel-Like Multi-Object Multi-Layer Lists starts at paid. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or Relatable - Excel-Like Multi-Object Multi-Layer Lists?

Relatable - Excel-Like Multi-Object Multi-Layer Lists has the higher average rating (5.0★ from 15 reviews) compared to Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics (4.7★ from 699 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or Relatable - Excel-Like Multi-Object Multi-Layer Lists?

Relatable - Excel-Like Multi-Object Multi-Layer Lists holds the higher average rating (5.0★ vs 4.7★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or Relatable - Excel-Like Multi-Object Multi-Layer Lists?

Both apps are one-click installs from the Salesforce AppExchange. Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics has the deeper published review base (699 vs 15), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics vs Relatable - Excel-Like Multi-Object Multi-Layer Lists

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics

1. Listing metadata

Relatable - Excel-Like Multi-Object Multi-Layer Lists

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

Is Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or Relatable - Excel-Like Multi-Object Multi-Layer Lists cheaper?

Which has better reviews, Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or Relatable - Excel-Like Multi-Object Multi-Layer Lists?

Should I choose Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or Relatable - Excel-Like Multi-Object Multi-Layer Lists?

Which is faster to set up, Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or Relatable - Excel-Like Multi-Object Multi-Layer Lists?

See full keyword rankings, install trends, and weekly alerts

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