Which is faster to set up, Toolbox EDRMS - Data Retention & Compliance | Foundation Edition or Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)?

Both apps are one-click installs from the Salesforce AppExchange marketplace. Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) has more onboarding documentation maturity (1,042 reviews vs 0), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Which works better for small vs large Salesforce AppExchange stores?

Toolbox EDRMS - Data Retention & Compliance | Foundation Edition typically suits early-stage and growth-mode stores based on its review-base composition (0 reviews). Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) aligns more with early-stage and growth-mode stores (1,042 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

Can I migrate data between Toolbox EDRMS - Data Retention & Compliance | Foundation Edition and Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)?

Migration support varies by app and category. Toolbox EDRMS - Data Retention & Compliance | Foundation Edition and Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Toolbox EDRMS - Data Retention & Compliance | Foundation Edition" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Toolbox EDRMS - Data vs Vonage for Service — Salesforce

Toolbox EDRMS - Data Retention & Compliance | Foundation Edition vs Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)

Side-by-side comparison · 24 data points

Toolbox EDRMS - Data Retention & Compliance | Foundation Edition

0.0·0reviews

Don't manually clean your data every month, set your retention criteria once with Toolbox EDRMS, schedule it and let our 100% native automation handle your compliance (GDPR, HIPAA, FINRA) in the background. No data leaves your Salesforce org.

Shopifyfree

Change

1. Listing metadata

Field-level data

	Toolbox EDRMS - Data Retention & Compliance \| Foundation Edition	Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)
Tagline	“Don't manually clean your data every month, set your retention criteria once with Toolbox EDRMS, schedule it and let our 100% native automation handle your compliance (GDPR, HIPAA, FINRA) in the background. No data leaves your Salesforce org.”242 chars	“Deliver exceptional agent and customer experiences with a fully integrated Salesforce and contact center solution that seamlessly unifies voice, AI (conversational, virtual assistant, voicebot, chatbot), digital channels, & CRM data within Service Cloud.”254 chars
Description	1182 / 2000 chars59% used	1144 / 2000 chars57% used
Screenshots	—	—
Languages	en	en
Platforms	Shopify	Shopify
Developer	Toolbox	Vonage

At a glance

9 metrics · auto-computed

Feature comparison between Toolbox EDRMS - Data Retention & Compliance | Foundation Edition and Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)
Metric	Toolbox EDRMS - Data Retention & Compliance \| Foundation Edition	Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)
Rating	—	4.9 ★
Total reviews	0	1k
Free plan	★ Yes	—
Pricing	free	paid
Built for Shopify	—	—
Pricing tiers	—	1 tier
Listed features	★ 9	3
Languages	1 supported	1 supported
Listed since	Apr 2026	May 2010

AppRanks verdict

Generated from live data on this page

Based on the data on this page, Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) is the stronger choice for most Salesforce AppExchange merchants — 4.9★ vs Toolbox EDRMS - Data Retention & Compliance | Foundation Edition's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base. On pricing, Toolbox EDRMS - Data Retention & Compliance | Foundation Edition offers a free tier (free) while Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) starts at paid. For early-stage stores or merchants validating fit, the free-tier path lets you run the app on real orders before committing budget. Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) has the larger user base (1,042 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Toolbox EDRMS - Data Retention & Compliance | Foundation Edition's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT); mid-market and enterprise merchants with specific feature requirements should evaluate both — Toolbox EDRMS - Data Retention & Compliance | Foundation Edition's 0-review base may include the workflow context that matches your specific use case better than Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)'s broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Toolbox EDRMS - Data Retention & Compliance | Foundation Edition audit • Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) audit

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Toolbox EDRMS - Data Retention & Compliance \| Foundation Edition	Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)
cloud seamlessly integrate	Not ranked	#1
cloud voice	Not ranked	#1
the world	Not ranked	#1
and irs regulations	#3	Not ranked
irs compliance	#5	Not ranked

9. App details

Long-form description · keyword frequency

Toolbox EDRMS - Data Retention & Compliance | Foundation Edition

100% native Toolbox EDRMS brings enterprise-grade Document & Records Management directly into your Salesforce org. AVOID FINANCIAL PENALTIES: Adhere to regulations and only keep data for as long as needed and no longer REDUCE STORAGE COSTS: Free up space by deleting records you don’t have to keep COMPLIANCE & SECURITY: Automate retention policies for GDPR, FINRA or HIPAA EASE OF USE: 2-clicks to add record into File Plan RECORDS MANAGEMENT: Classify, store and manage records directly within Salesforce SECURE AUDITING: Maintain a complete, tamper-proof audit trail for every record IDEAL FOR: Organisations in regulated industries such as government, finance, healthcare and utilities that require robust records and retention management within Salesforce. Strengthen compliance with internal and external regulations; reduce risk through automated retention and audit controls; save time by managing records where your data already lives - in Salesforce and gain full visibility and accountability across your organisation. As best practice, test all retention policies in a Sandbox environment before deploying to Production to ensure the outcome is as desired.

Top keywords

records6×3.55%
retention4×2.37%
salesforce4×2.37%
management3×1.78%
audit2×1.18%
compliance2×1.18%
data2×1.18%
directly2×1.18%
keep2×1.18%
policies2×1.18%
record2×1.18%
records management2×1.18%

Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)

DEEP INTEGRATION WITH SALESFORCE Designed to leverage Salesforce capabilities & data to deliver the best CX - from routing using any Salesforce object to popping up the right CRM data & call history for agents and offering analytics across CRM & call data. Agents, admins & managers never need to sync between applications or swivel between apps. Service teams will drive up CSAT metrics. Sales teams will be more productive and place more calls.. RELIABLE & SECURE Never miss a call - you can depend on us for security, compliance and 99.999% availability. We continually test the performance of our operations and provide the results publicly at https://www.vonage.com/system-status/. GLOBAL REACH & CRYSTAL CLEAR CALL QUALITY Benefit from our carefully engineered network. We've invested in a global voice infrastructure that makes every conversation crystal clear. Our customers have agents in over 60 countries; they depend on our global reach to support agents operating around the world. We also provide Global Voice Assurance which ensures excellent call quality by using the telephony infrastructure local to the caller and the agent.

Top keywords

call5×2.82%
agents4×2.26%
global4×2.26%
data3×1.69%
salesforce3×1.69%
between2×1.13%
call quality2×1.13%
clear2×1.13%
crm

Toolbox EDRMS - Data Retention & Compliance | Foundation Edition vs Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)

Toolbox EDRMS - Data Retention & Compliance | Foundation Edition

1. Listing metadata

Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

7. Activity in the last 90 days

Toolbox EDRMS - Data Retention & Compliance | Foundation Edition · 4 changes

Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) · 0 changes

9. App details

Frequently asked

Is Toolbox EDRMS - Data Retention & Compliance | Foundation Edition or Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) cheaper?

Should I choose Toolbox EDRMS - Data Retention & Compliance | Foundation Edition or Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)?

Which is faster to set up, Toolbox EDRMS - Data Retention & Compliance | Foundation Edition or Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)?

Which works better for small vs large Salesforce AppExchange stores?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Can I migrate data between Toolbox EDRMS - Data Retention & Compliance | Foundation Edition and Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)?