Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics
Seamlessly bring Talkdesk and Salesforce together to drive agent productivity, reduce manual tasks and personalize every interaction, leading to 19% CSAT improvement, 23% wait time reduction, and 21% time to answer reduction Seamless integration Talkdesk's CTI integrates seamlessly to give agents advanced features such as screen pops, SSO, outbound caller ID & more. Calls are auto-logged to ensure accuracy and consistency without altering workflows Intelligent routing Talkdesk Studio uses data dips and integrates with Lightning Flows to get customers to the right agent with context-driven routing based on the case, lead, contact & more Proactive outbound Load and launch Talkdesk Power Dialer for fast & efficient outbound campaigns. Utilize smart SMS for automated follow-up or proactive messages. Integrates with Salesforce High Velocity Sales (HVS) Two-way data sync Ensure data between Salesforce and Talkdesk is always consistent with continuous two-way data sync Quick setup in Salesforce Deploy Talkdesk for Salesforce, add Talkdesk licenses, and assign user permissions—all without ever leaving Salesforce.
Top keywords
- salesforce6×3.80%
- talkdesk6×3.80%
- data4×2.53%
- integrates3×1.90%
- outbound3×1.90%
- agent2×1.27%
- data sync2×1.27%
- ensure2×1.27%
- proactive2×1.27%
- reduction2×1.27%
- routing2×1.27%
- seamlessly2×1.27%
360 AI Agents for Texting, Calling, SMS, Vibe, Chatbot & Sales | Boost ROI
360 AI Agents built on Agentforce combine AI Text, AI Voice, AI Chatbot, AI Sales Assistant, and Vibe Coding Automation to transform business communication and introduce the future of AI communication and automation. From real-time call transcription, AI call translation, and AI messaging insights, to predictive sales recommendations and admin automation, these agents act as your Call, Sales, Vibe Coding, and Communication Assistant, streamlining workflows, boosting productivity, enhancing engagement, and driving revenue—all natively within Salesforce. AI Agents Powering Every Operation and Industry 360 AI Agents work across sales, support, marketing, contact centers, and operations, empowering teams in any industry. From automating AI calls, AI messaging, chatbot conversations, and AI communication tasks to predictive sales insights and admin tasks, these AI agents help you maximize texts, CTI for telephony, boost productivity, streamline workflows, improve engagement, and drive measurable business outcomes across teams and industries.
Top keywords
- ai14×9.72%
- agents5×3.47%
- sales5×3.47%
- ai agents4×2.78%
- communication4×2.78%
- automation3×2.08%
- call3×2.08%
- 3602×1.39%
