Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics
Seamlessly bring Talkdesk and Salesforce together to drive agent productivity, reduce manual tasks and personalize every interaction, leading to 19% CSAT improvement, 23% wait time reduction, and 21% time to answer reduction Seamless integration Talkdesk's CTI integrates seamlessly to give agents advanced features such as screen pops, SSO, outbound caller ID & more. Calls are auto-logged to ensure accuracy and consistency without altering workflows Intelligent routing Talkdesk Studio uses data dips and integrates with Lightning Flows to get customers to the right agent with context-driven routing based on the case, lead, contact & more Proactive outbound Load and launch Talkdesk Power Dialer for fast & efficient outbound campaigns. Utilize smart SMS for automated follow-up or proactive messages. Integrates with Salesforce High Velocity Sales (HVS) Two-way data sync Ensure data between Salesforce and Talkdesk is always consistent with continuous two-way data sync Quick setup in Salesforce Deploy Talkdesk for Salesforce, add Talkdesk licenses, and assign user permissions—all without ever leaving Salesforce.
Top keywords
- salesforce6×3.80%
- talkdesk6×3.80%
- data4×2.53%
- integrates3×1.90%
- outbound3×1.90%
- agent2×1.27%
- data sync2×1.27%
- ensure2×1.27%
- proactive2×1.27%
- reduction2×1.27%
- routing2×1.27%
- seamlessly2×1.27%
Azure DevOps Integration for Salesforce by Peeklogic | FREE
The only Agentforce-friendly P2P connector for Salesforce and Azure DevOps. The Salesforce Azure DevOps Connector by Peeklogic is a cutting-edge integration tool designed to seamlessly connect Salesforce with Azure DevOps, empowering teams with streamlined workflows and enhanced collaboration. Integration without middleware. This solution synchronizes data between the two platforms in real time, enabling users to manage work items, track updates, and ensure alignment between development, project management, and customer service teams. With its user-friendly interface and robust customization options, the connector simplifies complex integration processes, making it the ideal choice for businesses aiming to maximize efficiency and productivity. Compatible with all DevOps and Project Management Apps like: Copado, Flosum, Opsera, GearSet, Cloud Coach, DevOps Center Inspire Planner, TaskRay, Kantata, Precursive, Klient PSA, Mission Control, Agile Accelerator, PMT, Sage, Certinia PSA, Agentforce
Top keywords
- devops5×3.82%
- azure3×2.29%
- azure devops3×2.29%
- connector3×2.29%
- integration3×2.29%
- salesforce3×2.29%
- between2×1.53%
- management2×1.53%
- project
