Which has better reviews, Knowledge Case Deflection - Contact Form (Einstein Flow Template) or Conga Composer Salesforce Connector | document generation for anyone, anywhere?

Conga Composer Salesforce Connector | document generation for anyone, anywhere has the higher average rating (4.7★ from 949 reviews) compared to Knowledge Case Deflection - Contact Form (Einstein Flow Template) (2.5★ from 2 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Which is faster to set up, Knowledge Case Deflection - Contact Form (Einstein Flow Template) or Conga Composer Salesforce Connector | document generation for anyone, anywhere?

Both apps are one-click installs from the Salesforce AppExchange marketplace. Conga Composer Salesforce Connector | document generation for anyone, anywhere has more onboarding documentation maturity (949 reviews vs 2), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Which works better for small vs large Salesforce AppExchange stores?

Knowledge Case Deflection - Contact Form (Einstein Flow Template) typically suits early-stage and growth-mode stores based on its review-base composition (2 reviews). Conga Composer Salesforce Connector | document generation for anyone, anywhere aligns more with early-stage and growth-mode stores (949 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

Can I migrate data between Knowledge Case Deflection - Contact Form (Einstein Flow Template) and Conga Composer Salesforce Connector | document generation for anyone, anywhere?

Migration support varies by app and category. Knowledge Case Deflection - Contact Form (Einstein Flow Template) and Conga Composer Salesforce Connector | document generation for anyone, anywhere both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Knowledge Case Deflection - Contact Form (Einstein Flow Template)" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Knowledge Case vs Conga Composer — Salesforce

Knowledge Case Deflection - Contact Form (Einstein Flow Template) vs Conga Composer Salesforce Connector | document generation for anyone, anywhere

Side-by-side comparison · 24 data points

Knowledge Case Deflection - Contact Form (Einstein Flow Template)

2.5·2reviews

Deflect cases using a contact form that incorporates Einstein Article Recommendations

Shopifyfree

Change

1. Listing metadata

Field-level data

	Knowledge Case Deflection - Contact Form (Einstein Flow Template)	Conga Composer Salesforce Connector \| document generation for anyone, anywhere
Tagline	“Deflect cases using a contact form that incorporates Einstein Article Recommendations”85 chars	“Automatically generate your most critical company documents, such as proposals and quotes, contracts, bills and invoices, and customer communications documents using pre-built or customized templates automatically populated with data from any source. ”252 chars
Description	392 / 2000 chars20% used	961 / 2000 chars48% used
Screenshots	—	—
Languages	en	nlenfifrde+11 more
Platforms	Shopify	Shopify
Developer	Salesforce Labs	Conga

At a glance

9 metrics · auto-computed

Feature comparison between Knowledge Case Deflection - Contact Form (Einstein Flow Template) and Conga Composer Salesforce Connector | document generation for anyone, anywhere
Metric	Knowledge Case Deflection - Contact Form (Einstein Flow Template)	Conga Composer Salesforce Connector \| document generation for anyone, anywhere
Rating	2.5 ★	★ 4.7 ★
Total reviews	2	★ 949
Free plan	★ Yes	—
Pricing	free	paid
Built for Shopify	—	—
Pricing tiers	—	1 tier
Listed features	1	★ 9
Languages	1 supported	16 supported
Listed since	Jul 2023	Nov 2009

AppRanks verdict

Generated from live data on this page

Based on the data on this page, Conga Composer Salesforce Connector | document generation for anyone, anywhere is the stronger choice for most Salesforce AppExchange merchants — 4.7★ vs Knowledge Case Deflection - Contact Form (Einstein Flow Template)'s 2.5★ is a meaningful gap that usually reflects real product or support quality differences across the user base. On pricing, Knowledge Case Deflection - Contact Form (Einstein Flow Template) offers a free tier (free) while Conga Composer Salesforce Connector | document generation for anyone, anywhere starts at paid. For early-stage stores or merchants validating fit, the free-tier path lets you run the app on real orders before committing budget. Conga Composer Salesforce Connector | document generation for anyone, anywhere has the larger user base (949 reviews vs 2), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Knowledge Case Deflection - Contact Form (Einstein Flow Template)'s smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Conga Composer Salesforce Connector | document generation for anyone, anywhere; mid-market and enterprise merchants with specific feature requirements should evaluate both — Knowledge Case Deflection - Contact Form (Einstein Flow Template)'s 2-review base may include the workflow context that matches your specific use case better than Conga Composer Salesforce Connector | document generation for anyone, anywhere's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Knowledge Case Deflection - Contact Form (Einstein Flow Template) audit • Conga Composer Salesforce Connector | document generation for anyone, anywhere audit

Listed	July 5, 2023	November 10, 2009

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Knowledge Case Deflection - Contact Form (Einstein Flow Template)	Conga Composer Salesforce Connector \| document generation for anyone, anywhere
form template	#5	#47
form	#71	#95
Inquiry Form	#65	#109
forms	#100	#98
contact	#106	#112

8. Quality signals

Reviews · velocity · latest sentiment

Signal	Knowledge Case Deflection - Contact Form (Einstein Flow Template)	Conga Composer Salesforce Connector \| document generation for anyone, anywhere
Average rating	2.5 ★ (2)	4.7 ★ (949)
Rating distribution	5— 4— 3— 2— 1—	573% 418% 30% 20% 19%

5 latest reviews · each app

Knowledge Case Deflection - Contact Form (Einstein Flow Template)

No reviews yet.

Conga Composer Salesforce Connector | document generation for anyone, anywhere

Jan 14, 2026
Billing Practices Are a Dealbreaker (Unauthorized Seat Added at Renewal) We’ve been a Conga customer for ~15 years, and I’m disappointed to say the billing experience has deteriorated to the point where I would not recommend this product based on account management and invoicing practices alone. At renewal, our invoi

Knowledge Case Deflection - Contact Form (Einstein Flow Template) vs Conga Composer Salesforce Connector | document generation for anyone, anywhere

Knowledge Case Deflection - Contact Form (Einstein Flow Template)

1. Listing metadata

Conga Composer Salesforce Connector | document generation for anyone, anywhere

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

8. Quality signals

5 latest reviews · each app

9. App details

Frequently asked

Is Knowledge Case Deflection - Contact Form (Einstein Flow Template) or Conga Composer Salesforce Connector | document generation for anyone, anywhere cheaper?

Which has better reviews, Knowledge Case Deflection - Contact Form (Einstein Flow Template) or Conga Composer Salesforce Connector | document generation for anyone, anywhere?

Should I choose Knowledge Case Deflection - Contact Form (Einstein Flow Template) or Conga Composer Salesforce Connector | document generation for anyone, anywhere?

Which is faster to set up, Knowledge Case Deflection - Contact Form (Einstein Flow Template) or Conga Composer Salesforce Connector | document generation for anyone, anywhere?

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More popular comparisons

Which works better for small vs large Salesforce AppExchange stores?

Can I migrate data between Knowledge Case Deflection - Contact Form (Einstein Flow Template) and Conga Composer Salesforce Connector | document generation for anyone, anywhere?