Host & Manage Video vs Vonage Premier for — Salesforce

Host & Manage Video Calls within Salesforce | Quick Call vs Vonage Premier for Salesforce Voice Contact Center and CTI

Side-by-side comparison · 24 data points

Host & Manage Video Calls within Salesforce | Quick Call

0.0·0reviews

Easily host and manage video meetings directly from the Salesforce Utility Bar. Send automated notifications to ensure participants can join effortlessly from any device or platform. Powered by Whereby, offering secure and seamless video conferencing.

Shopifypaid

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1. Listing metadata

Field-level data

	Host & Manage Video Calls within Salesforce \| Quick Call	Vonage Premier for Salesforce Voice Contact Center and CTI
Tagline	“Easily host and manage video meetings directly from the Salesforce Utility Bar. Send automated notifications to ensure participants can join effortlessly from any device or platform. Powered by Whereby, offering secure and seamless video conferencing.”251 chars	“Deliver exceptional agent and customer experiences with a fully integrated Salesforce and contact center solution that seamlessly unifies voice, AI (conversational, virtual assistant, voicebot, chatbot), digital channels, & CRM data within Service Cloud.”254 chars
Description	1198 / 2000 chars60% used	1144 / 2000 chars57% used
Screenshots	—	—
Languages	en	en
Platforms	Shopify	Shopify
Developer	Kardia Digital	Vonage
Listed

At a glance

9 metrics · auto-computed

Feature comparison between Host & Manage Video Calls within Salesforce | Quick Call and Vonage Premier for Salesforce Voice Contact Center and CTI
Metric	Host & Manage Video Calls within Salesforce \| Quick Call	Vonage Premier for Salesforce Voice Contact Center and CTI
Rating	—	4.9 ★
Total reviews	0	1k
Free plan	—	—
Pricing	paid	paid
Built for Shopify	—	—
Pricing tiers	1 tier	1 tier
Listed features	★ 9	3
Languages	1 supported	1 supported
Listed since	Sep 2024	May 2010

AppRanks verdict

Generated from live data on this page

Based on the data on this page, Vonage Premier for Salesforce Voice Contact Center and CTI is the stronger choice for most Salesforce AppExchange merchants — 4.9★ vs Host & Manage Video Calls within Salesforce | Quick Call's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: Host & Manage Video Calls within Salesforce | Quick Call at paid, Vonage Premier for Salesforce Voice Contact Center and CTI at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Vonage Premier for Salesforce Voice Contact Center and CTI has the larger user base (1,042 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Host & Manage Video Calls within Salesforce | Quick Call's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Vonage Premier for Salesforce Voice Contact Center and CTI; mid-market and enterprise merchants with specific feature requirements should evaluate both — Host & Manage Video Calls within Salesforce | Quick Call's 0-review base may include the workflow context that matches your specific use case better than Vonage Premier for Salesforce Voice Contact Center and CTI's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Host & Manage Video Calls within Salesforce | Quick Call audit • Vonage Premier for Salesforce Voice Contact Center and CTI audit

Last updated	—	—

3. Features

As listed by each developer

Host & Manage Video Calls within Salesforce | Quick Call

Native Video Call Events: Manage video calls as native Salesforce events with a custom “Video Call” record type.
Custom Lightning Component: Seamlessly manage video calls, send invites, and view meetings directly from Salesforce’s Utility bar.
API-Based Call Management: Securely create and delete video meeting rooms through API integrations, ensuring efficient video conferencing management.
Automated Invitations: Predefined email templates allow for easy and automated invitations and notifications to participants.
Seamless Utility Bar Integration: Access video calls without leaving the Salesforce environment via the Utility bar, providing a streamlined user experience.
Security Focused: Uses Salesforce external credentials to securely store API keys, ensuring secure communication.
Easy Pre-Call Management: View and manage upcoming video calls directly within the Salesforce interface.
Integrated Call Experience: Video calls are embedded within Salesforce for a seamless in-call experience.
Post-Call Management: Easily update or delete calls, with automatic updates reflected across Salesforce.

Vonage Premier for Salesforce Voice Contact Center and CTI

DESIGNED FOR SALESFORCE VCC’s tight Salesforce integration is reflected in our 5-star rating and more positive reviews than any other CTI vendor. VCC was designed from the start to integrate natively to Salesforce for pure cloud-to-cloud telephony.
WORKS SEAMLESSLY WITH SALESFORCE OMNI-CHANNEL Use voice with Salesforce digital channels, performing intelligent routing of calls, emails, chats, social & SOS requests to the appropriate agent using powerful business logic to create a consistent CX.
SPEECH ANALYTICS VCC’s integrated speech analytics solution, Conversation Analyzer, delivers powerful insights, and when combined with real time transcription, call control and routing all natively embedded in SCV, provides the perfect solution.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Host & Manage Video Calls within Salesforce \| Quick Call	Vonage Premier for Salesforce Voice Contact Center and CTI
cloud voice	Not ranked	#1
the world	Not ranked	#1
cloud seamlessly integrate	Not ranked	#1
video calls	#4	Not ranked

9. App details

Long-form description · keyword frequency

Host & Manage Video Calls within Salesforce | Quick Call

The Video Call Integration for Salesforce enhances communication by embedding video conferencing capabilities directly into Salesforce. This solution allows users to schedule, manage, and conduct video calls without leaving the Salesforce platform, ensuring uninterrupted workflows and access to CRM functionalities. The integration offers a seamless user experience through a custom Lightning component embedded directly in the Salesforce Utility bar. This allows users to easily manage video calls, send invites, initiate calls, and view upcoming meetings without navigating away from their current Salesforce tasks. The solution also provides secure API-based video call management, enabling the creation and deletion of video meeting rooms within Salesforce. Automated invitations and notifications can be sent using predefined email templates, making it easy to notify participants. Robust security features, including external credential storage, ensure safe API communication. For pricing details, contact us directly. Get Started Today! Simplify your communication and collaboration by integrating video call features into your Salesforce workflows, driving productivity and efficiency.

Top keywords

salesforce7×4.43%
video7×4.43%
call3×1.90%
calls3×1.90%
communication3×1.90%
directly3×1.90%
video call3×1.90%
allows2×1.27%
allows users2×1.27%
integration2×1.27%
users2×1.27%
video calls2×1.27%

Vonage Premier for Salesforce Voice Contact Center and CTI

DEEP INTEGRATION WITH SALESFORCE Designed to leverage Salesforce capabilities & data to deliver the best CX - from routing using any Salesforce object to popping up the right CRM data & call history for agents and offering analytics across CRM & call data. Agents, admins & managers never need to sync between applications or swivel between apps. Service teams will drive up CSAT metrics. Sales teams will be more productive and place more calls.. RELIABLE & SECURE Never miss a call - you can depend on us for security, compliance and 99.999% availability. We continually test the performance of our operations and provide the results publicly at https://www.vonage.com/system-status/. GLOBAL REACH & CRYSTAL CLEAR CALL QUALITY Benefit from our carefully engineered network. We've invested in a global voice infrastructure that makes every conversation crystal clear. Our customers have agents in over 60 countries; they depend on our global reach to support agents operating around the world. We also provide Global Voice Assurance which ensures excellent call quality by using the telephony infrastructure local to the caller and the agent.

Top keywords

call5×2.82%
agents4×2.26%
global4×2.26%
data3×1.69%
salesforce3×1.69%
between2×1.13%
call quality2×1.13%
clear2×1.13%
crm

Frequently asked

Common questions about this comparison

Is Host & Manage Video Calls within Salesforce | Quick Call or Vonage Premier for Salesforce Voice Contact Center and CTI cheaper?

Both Host & Manage Video Calls within Salesforce | Quick Call and Vonage Premier for Salesforce Voice Contact Center and CTI offer paid plans only. Host & Manage Video Calls within Salesforce | Quick Call starts at paid; Vonage Premier for Salesforce Voice Contact Center and CTI starts at paid. Compare the per-tier features in the Pricing section above before committing.

Should I choose Host & Manage Video Calls within Salesforce | Quick Call or Vonage Premier for Salesforce Voice Contact Center and CTI?

It depends on what you're optimizing for. Host & Manage Video Calls within Salesforce | Quick Call fits better if you prioritize broader integrations; Vonage Premier for Salesforce Voice Contact Center and CTI is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.

Which is faster to set up, Host & Manage Video Calls within Salesforce | Quick Call or Vonage Premier for Salesforce Voice Contact Center and CTI?

Both apps are one-click installs from the Salesforce AppExchange marketplace. Vonage Premier for Salesforce Voice Contact Center and CTI has more onboarding documentation maturity (1,042 reviews vs 0), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Which works better for small vs large Salesforce AppExchange stores?

Host & Manage Video Calls within Salesforce | Quick Call typically suits early-stage and growth-mode stores based on its review-base composition (0 reviews). Vonage Premier for Salesforce Voice Contact Center and CTI aligns more with early-stage and growth-mode stores (1,042 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

Host & Manage Video Calls within Salesforce | Quick Call vs Vonage Premier for Salesforce Voice Contact Center and CTI

Host & Manage Video Calls within Salesforce | Quick Call

1. Listing metadata

Vonage Premier for Salesforce Voice Contact Center and CTI

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

9. App details

Frequently asked

Is Host & Manage Video Calls within Salesforce | Quick Call or Vonage Premier for Salesforce Voice Contact Center and CTI cheaper?

Should I choose Host & Manage Video Calls within Salesforce | Quick Call or Vonage Premier for Salesforce Voice Contact Center and CTI?

Which is faster to set up, Host & Manage Video Calls within Salesforce | Quick Call or Vonage Premier for Salesforce Voice Contact Center and CTI?

Which works better for small vs large Salesforce AppExchange stores?

See full keyword rankings, install trends, and weekly alerts

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