Should I choose True Task Tracker or Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics?

It depends on what you're optimizing for. True Task Tracker fits better if you prioritize rating consistency; Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.

Which is faster to set up, True Task Tracker or Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics?

Both apps are one-click installs from the Salesforce AppExchange marketplace. Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics has more onboarding documentation maturity (699 reviews vs 13), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Which works better for small vs large Salesforce AppExchange stores?

True Task Tracker typically suits early-stage and growth-mode stores based on its review-base composition (13 reviews). Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics aligns more with early-stage and growth-mode stores (699 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

Can I migrate data between True Task Tracker and Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics?

Migration support varies by app and category. True Task Tracker and Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from True Task Tracker" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

True Task Tracker vs Talkdesk for — Salesforce

True Task Tracker vs Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics

Name: True Task Tracker
Availability: OnlineOnly
Rating: 5 (13 reviews)

Side-by-side comparison · 24 data points

True Task Tracker

5.0·13reviews

Simplify project management with True Task Tracker, integrated into Salesforce. Effortlessly create, assign, and track tasks with real-time updates, inline creation, and customizable tags. Streamline workflows and boost productivity—all within Salesforce.

Shopifyfree

Change

1. Listing metadata

Field-level data

	True Task Tracker	Talkdesk for Salesforce \| AI Contact Center \| Agentic AI \| CTI \| Analytics
Tagline	“Simplify project management with True Task Tracker, integrated into Salesforce. Effortlessly create, assign, and track tasks with real-time updates, inline creation, and customizable tags. Streamline workflows and boost productivity—all within Salesforce.”255 chars	“Talkdesk for Salesforce offers robust contact center functionality, personalized engagement on any channel, and the industry’s deepest integration to Sales Cloud, Service Cloud, and Service Cloud Voice for Talkdesk (BYOT).”222 chars
Description	1138 / 2000 chars57% used	1127 / 2000 chars56% used
Screenshots	—	—
Languages	en	enfrdeptes
Platforms	Shopify	Shopify
Developer	TrueSolv	Talkdesk

At a glance

9 metrics · auto-computed

Feature comparison between True Task Tracker and Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics
Metric	True Task Tracker	Talkdesk for Salesforce \| AI Contact Center \| Agentic AI \| CTI \| Analytics
Rating	★ 5.0 ★	4.7 ★
Total reviews	13	★ 699
Free plan	★ Yes	—
Pricing	free	paid
Built for Shopify	—	—
Pricing tiers	—	1 tier
Listed features	★ 9	3
Languages	1 supported	5 supported
Listed since	Aug 2024	Apr 2016

Listed	August 27, 2024	April 14, 2016

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	True Task Tracker	Talkdesk for Salesforce \| AI Contact Center \| Agentic AI \| CTI \| Analytics
services automation	Not ranked	#1
ever leaving salesforce	Not ranked	#1
agentforce ai	Not ranked	#1
time tracker	#5	Not ranked
timely	#12	Not ranked

9. App details

Long-form description · keyword frequency

True Task Tracker

Enhance your project management with True Task Tracker, seamlessly integrated into Salesforce. Our app tackles the issue of scattered task management by providing a unified platform for effortless task creation, assignment, and tracking. Key Features: ✔ Inline Task Creation: Quickly add tasks from the main page with a single click. ✔ Real-Time Updates: Receive instant notifications about task changes and updates. ✔ Customizable Tags: Easily prioritize and categorize tasks with flexible tags. ✔ Effortless Assignment: Assign tasks to team members directly and monitor progress. ✔ Due Date Management: Set and manage deadlines to ensure timely completion. ✔ File Attachments: Attach and manage relevant files or documents seamlessly. ✔ Activity Log: Track task changes and updates with a detailed activity history. Benefits: ✔ Centralized Management: Keep all tasks in one place within Salesforce, eliminating the need for external tools. ✔ Boosted Productivity: Streamline task tracking and enhance team efficiency with an intuitive interface. ✔ Better Collaboration: Improve teamwork with real-time updates and commenting features.

Top keywords

task7×4.58%
management4×2.61%
tasks4×2.61%
updates4×2.61%
activity2×1.31%
assignment2×1.31%
changes2×1.31%
changes and updates2×1.31%
creation2×1.31%
effortless2×1.31%
enhance2×1.31%
real-time2×1.31%

Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics

Seamlessly bring Talkdesk and Salesforce together to drive agent productivity, reduce manual tasks and personalize every interaction, leading to 19% CSAT improvement, 23% wait time reduction, and 21% time to answer reduction Seamless integration Talkdesk's CTI integrates seamlessly to give agents advanced features such as screen pops, SSO, outbound caller ID & more. Calls are auto-logged to ensure accuracy and consistency without altering workflows Intelligent routing Talkdesk Studio uses data dips and integrates with Lightning Flows to get customers to the right agent with context-driven routing based on the case, lead, contact & more Proactive outbound Load and launch Talkdesk Power Dialer for fast & efficient outbound campaigns. Utilize smart SMS for automated follow-up or proactive messages. Integrates with Salesforce High Velocity Sales (HVS) Two-way data sync Ensure data between Salesforce and Talkdesk is always consistent with continuous two-way data sync Quick setup in Salesforce Deploy Talkdesk for Salesforce, add Talkdesk licenses, and assign user permissions—all without ever leaving Salesforce.

Top keywords

salesforce6×3.80%
talkdesk6×3.80%
data4×2.53%
integrates3×1.90%
outbound3×1.90%
agent2×1.27%
data sync2×1.27%
ensure2×1.27%
proactive

True Task Tracker vs Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics

True Task Tracker

1. Listing metadata

Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

7. Activity in the last 90 days

True Task Tracker · 1 changes

Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics · 0 changes

9. App details

Frequently asked

Is True Task Tracker or Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics cheaper?

Which has better reviews, True Task Tracker or Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics?

Should I choose True Task Tracker or Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics?

Which is faster to set up, True Task Tracker or Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics?

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More popular comparisons

Which works better for small vs large Salesforce AppExchange stores?

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