Side-by-side comparison · 24 data points
This app helps in creating a list of activities which include Events and Tasks based on the setup
| Automate Activities | Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics | |
|---|---|---|
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| Description | ||
| Screenshots | — | — |
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Talkdesk for Salesforce offers robust contact center functionality, personalized engagement on any channel, and the industry’s deepest integration to Sales Cloud, Service Cloud, and Service Cloud Voice for Talkdesk (BYOT).
| Metric | Automate Activities | Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics |
|---|---|---|
| Rating | 4.0 ★ | ★ 4.7 ★ |
| Total reviews | 1 | ★ 699 |
| Free plan | ★ Yes | — |
| Pricing | free | paid |
| Built for Shopify | — | — |
| Pricing tiers | — | 1 tier |
| Listed features | 3 | 3 |
| Languages | 1 supported | 5 supported |
| Listed since | Jun 2022 | Apr 2016 |
Based on the data on this page, Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics is the stronger choice for most Salesforce AppExchange merchants — 4.7★ vs Automate Activities's 4.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base. On pricing, Automate Activities offers a free tier (free) while Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics starts at paid. For early-stage stores or merchants validating fit, the free-tier path lets you run the app on real orders before committing budget. Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics has the larger user base (699 reviews vs 1), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Automate Activities's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics; mid-market and enterprise merchants with specific feature requirements should evaluate both — Automate Activities's 1-review base may include the workflow context that matches your specific use case better than Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Automate Activities audit • Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics audit
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| Keyword | Automate Activities | Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics |
|---|---|---|
| agentic | Not ranked | #1 |
| leaving salesforce | Not ranked | #1 |
| salesforce data | Not ranked | #1 |
| plan | #7 | Not ranked |
Automate Activities is the cheaper option — it offers a free plan (free). Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics starts at paid. Both publish their pricing on the Salesforce AppExchange marketplace; AppRanks mirrors what's listed on each refresh cycle.
Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics has the higher average rating (4.7★ from 699 reviews) compared to Automate Activities (4.0★ from 1 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Automate Activities fits better if you prioritize broader integrations; Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange marketplace. Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics has more onboarding documentation maturity (699 reviews vs 1), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Automate Activities typically suits early-stage and growth-mode stores based on its review-base composition (1 reviews). Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics aligns more with early-stage and growth-mode stores (699 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Automate Activities and Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Automate Activities" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.