Which has better reviews, Shared Inbox, Shared Mailbox, Email, Email Inbox, Email Ownership | Global Inbox or Conga Composer Salesforce Connector | document generation for anyone, anywhere?

Shared Inbox, Shared Mailbox, Email, Email Inbox, Email Ownership | Global Inbox has the higher average rating (5.0★ from 49 reviews) compared to Conga Composer Salesforce Connector | document generation for anyone, anywhere (4.7★ from 949 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Which is faster to set up, Shared Inbox, Shared Mailbox, Email, Email Inbox, Email Ownership | Global Inbox or Conga Composer Salesforce Connector | document generation for anyone, anywhere?

Both apps are one-click installs from the Salesforce AppExchange marketplace. Conga Composer Salesforce Connector | document generation for anyone, anywhere has more onboarding documentation maturity (949 reviews vs 49), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Which works better for small vs large Salesforce AppExchange stores?

Shared Inbox, Shared Mailbox, Email, Email Inbox, Email Ownership | Global Inbox typically suits early-stage and growth-mode stores based on its review-base composition (49 reviews). Conga Composer Salesforce Connector | document generation for anyone, anywhere aligns more with early-stage and growth-mode stores (949 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

Can I migrate data between Shared Inbox, Shared Mailbox, Email, Email Inbox, Email Ownership | Global Inbox and Conga Composer Salesforce Connector | document generation for anyone, anywhere?

Migration support varies by app and category. Shared Inbox, Shared Mailbox, Email, Email Inbox, Email Ownership | Global Inbox and Conga Composer Salesforce Connector | document generation for anyone, anywhere both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Shared Inbox, Shared Mailbox, Email, Email Inbox, Email Ownership | Global Inbox" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Shared Inbox, Shared vs Conga Composer — Salesforce

Shared Inbox, Shared Mailbox, vs Conga Composer Salesforce Connector | document generation for anyone, anywhere

Side-by-side comparison · 24 data points

Shared Inbox, Shared Mailbox,

5.0·49reviews

⭐ 5.0 Rated, Top-Rated Shared Inbox for Salesforce. Give your team one shared view of every customer email - assigned, owned, and never lost. ✅ Customer Communication, Queues & Shared Mailboxes ✅ Email Assignment,Ownership & Routing ✅ Outlook & Gmail Sync

Shopifypaid

Change

1. Listing metadata

Field-level data

	Shared Inbox, Shared Mailbox,	Conga Composer Salesforce Connector \| document generation for anyone, anywhere
Tagline	“⭐ 5.0 Rated, Top-Rated Shared Inbox for Salesforce. Give your team one shared view of every customer email - assigned, owned, and never lost. ✅ Customer Communication, Queues & Shared Mailboxes ✅ Email Assignment,Ownership & Routing ✅ Outlook & Gmail Sync”255 chars	“Automatically generate your most critical company documents, such as proposals and quotes, contracts, bills and invoices, and customer communications documents using pre-built or customized templates automatically populated with data from any source. ”252 chars
Description	1200 / 2000 chars60% used	961 / 2000 chars48% used
Screenshots	—	—
Languages	en	nlenfifrde+11 more
Platforms	Shopify	Shopify
Developer	GOAT Email	Conga

At a glance

9 metrics · auto-computed

Feature comparison between Shared Inbox, Shared Mailbox, Email, Email Inbox, Email Ownership | Global Inbox and Conga Composer Salesforce Connector | document generation for anyone, anywhere
Metric	Shared Inbox, Shared Mailbox, Email, Email Inbox, Email Ownership \| Global Inbox	Conga Composer Salesforce Connector \| document generation for anyone, anywhere
Rating	★ 5.0 ★	4.7 ★
Total reviews	49	★ 949
Free plan	—	—
Pricing	paid	paid
Built for Shopify	—	—
Pricing tiers	★ 4 tiers	1 tier
Listed features	9	9
Languages	1 supported	16 supported
Listed since	Sep 2024	Nov 2009

AppRanks verdict

Generated from live data on this page

Shared Inbox, Shared Mailbox, Email, Email Inbox, Email Ownership | Global Inbox edges out Conga Composer Salesforce Connector | document generation for anyone, anywhere on rating (5.0★ vs 4.7★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number. Pricing entry tiers: Shared Inbox, Shared Mailbox, Email, Email Inbox, Email Ownership | Global Inbox at paid, Conga Composer Salesforce Connector | document generation for anyone, anywhere at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Conga Composer Salesforce Connector | document generation for anyone, anywhere has the larger user base (949 reviews vs 49), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Shared Inbox, Shared Mailbox, Email, Email Inbox, Email Ownership | Global Inbox's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Shared Inbox, Shared Mailbox, Email, Email Inbox, Email Ownership | Global Inbox; mid-market and enterprise merchants with specific feature requirements should evaluate both — Conga Composer Salesforce Connector | document generation for anyone, anywhere's 949-review base may include the workflow context that matches your specific use case better than Shared Inbox, Shared Mailbox, Email, Email Inbox, Email Ownership | Global Inbox's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Shared Inbox, Shared Mailbox, Email, Email Inbox, Email Ownership | Global Inbox audit • Conga Composer Salesforce Connector | document generation for anyone, anywhere audit

Listed	September 13, 2024	November 10, 2009

Last updated	—	—

3. Features

As listed by each developer

Shared Inbox, Shared Mailbox,

✅ SHARED INBOX & SHARED MAILBOXES ✔ Shared Inbox Management ✔ Shared Mailbox Visibility ✔ Personal & Shared Mailboxes ✔ Centralized Customer Communication ✔ Team Email Workflow ✔ Shared Inbox Ownership ✔ Team Workload Distribution
✅ EMAIL ASSIGNMENT & OWNERSHIP ✔ Email Assignment & Routing ✔ Email Ownership Tracking ✔ Queue-Based Communication ✔ Automated Email Distribution ✔ Team Responsibility Management ✔ SLA & Response Ownership ✔ Internal Collaboration Notes
✅ TEAM COLLABORATION ✔ Team Collaboration on Email Threads ✔ Internal Email Coordination ✔ Shared Inbox Visibility ✔ Customer Communication Tracking ✔ Complete Email History ✔ Customer Communication Continuity ✔ Email Attachments in Salesforce
✅ OUTLOOK & GMAIL INTEGRATION ✔ Outlook Compatible ✔ Gmail Compatible ✔ Outlook & Gmail Sync ✔ Personal & Shared Mailboxes ✔ Unified Email Experience ✔ Email History Inside Salesforce ✔ Automated Queue Routing
✅ EMAIL ROUTING & AUTOMATION ✔ Automated Email Routing ✔ Smart Inbox Rules ✔ Queue Assignment ✔ Follow-Up Automation ✔ Workflow Automation ✔ Rule-Based Email Assignment
✅ EMAIL THREAD MANAGEMENT ✔ Multi-Thread Email Management ✔ Complete Email Threads ✔ Email Categorization ✔ Email Labels & Categories ✔ Conversation Organization ✔ Complete Conversation History ✔ Shared Email Threads
✅ CUSTOMER SERVICE OPERATIONS ✔ Customer Service Inbox ✔ Queue Management ✔ Customer Communication Visibility ✔ Unresolved Email Management ✔ Team Service Workflows ✔ Customer Service Inbox Visibility ✔ SLA Response Management
✅ EMAIL VISIBILITY & HISTORY ✔ Complete Email Visibility ✔ Full Email History ✔ Customer Communication History ✔ Shared Inbox Visibility ✔ Team Communication Records ✔ Audit-Ready Email Records ✔ Communication Activity Timeline
✅ PRODUCTIVITY & PERSONALIZATION ✔ Auto Draft Emails ✔ Predefined Email Content ✔ Email Templates ✔ Cross Object Merge Fields ✔ Advanced Email Personalization ✔ Unlimited Daily Email Sending ✔ Email Translation

Conga Composer Salesforce Connector | document generation for anyone, anywhere

Get up and running quickly with Composer to reduce document delivery time. Gain additional insights with notifications and document history that increase visibility, speeding up team velocity, processes, and business cycles.
Merge data from anywhere into any template with the Conga Composer API. Easily embed document generation solutions into any website, app, and/or platform, and populate documents with data from any system of record while sending and saving as needed.
Fully control standardization and branding of your documents, ensuring everything you send out is accurate and current
Eliminate the risk of data inconsistency across your business cycle, including manual errors and rogue discounting from your teams.
Fully white label your document and agreement process to improve customer experience and lower security risks
Complete, accurate documents to address almost any use case in .PDF, Microsoft Word, Excel, PowerPoint, and HTML formats.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Shared Inbox, Shared Mailbox,	Conga Composer Salesforce Connector \| document generation for anyone, anywhere
management automated communications	#1	Not ranked
complete visibility	#1	Not ranked
your inbox	#1	Not ranked
salesforce cloud	Not ranked	#1
your document	Not ranked	#1

8. Quality signals

Reviews · velocity · latest sentiment

Signal	Shared Inbox, Shared Mailbox,	Conga Composer Salesforce Connector \| document generation for anyone, anywhere
Average rating	5.0 ★ (49)	4.7 ★ (949)
Rating distribution	5— 4— 3— 2— 1—	573% 418% 30% 20% 19%

5 latest reviews · each app

Shared Inbox, Shared Mailbox,

No reviews yet.

Conga Composer Salesforce Connector | document generation for anyone, anywhere

Jan 14, 2026
Billing Practices Are a Dealbreaker (Unauthorized Seat Added at Renewal) We’ve been a Conga customer for ~15 years, and I’m disappointed to say the billing experience has deteriorated to the point where I would not recommend this product based on account management and invoicing practices alone. At renewal, our invoi

9. App details

Long-form description · keyword frequency

Shared Inbox, Shared Mailbox,

Global Inbox centralizes all customer email communication into a single Shared Inbox inside Salesforce. Manage personal and shared mailboxes, assign emails to team members, track ownership, and collaborate on customer conversations without switching between Outlook, Gmail, and Salesforce. Improve team productivity with Shared Inbox visibility, Email Assignment, Queue Management, Email Routing, and Team Collaboration. Keep complete Email History, Customer Communication, and Email Threads accessible from a single Salesforce workspace. GOAT Email Global Inbox supports Outlook and Gmail integration, Shared Mailbox Management, Customer Service Inboxes, Email Ownership, Automated Routing, Multi-Thread Email Management, and advanced Email Collaboration across teams. Support Unresolved Email Management, Shared Inbox Visibility, Team Email Workflows, Customer Service Operations, and Queue-Based Customer Communication. Global Inbox operates as part of the GOAT Email platform and requires GOAT Email Core. Ideal for Shared Inbox, Shared Mailbox, Customer Service Inbox, Team Email, Email Ownership, Queue Management. Start your free trial today or contact our team at [email protected].

Top keywords

email15×9.55%
inbox8×5.10%
customer7×4.46%
shared7×4.46%
team6×3.82%
management5×3.18%
shared inbox4×2.55%
communication3×1.91%
customer service3×1.91%
global3×1.91%
global inbox3×1.91%
goat3×1.91%

Conga Composer Salesforce Connector | document generation for anyone, anywhere

With Conga Composer, easily create beautiful and accurate digital documents using pre-built or customized templates automatically populated with data from Salesforce. Send consistent and personalized documents that elevate your brand and delight your customers. Generate any document: ✔ Quotes ✔ Proposals ✔ Account plans ✔ Invoices/receipts ✔ Contracts ✔ Work orders ✔ Reports & charts ✔ Shipping documents ✔ And more! Into the following formats: ✔ Word ✔ Excel ✔ PowerPoint ✔ PDF ✔ HTML Extend efficiency with: ✔ Conga Batch: Create and send documents as a batch on a custom schedule ✔ Conga Trigger: Create documents with no clicks using customizable triggers ✔ Conga Composer API: Directly embed Composer into your website, portal, or application Integrations: ✔ Conga Contracts for Salesforce ✔ Conga Grid ✔ Conga Sign Compatible with Sales Cloud, Service Cloud, Experience Cloud, Revenue Cloud, Communities, Portals, Platform, Salesforce1 & Lightning

Top keywords

conga7×5.69%
documents5×4.07%
cloud4×3.25%
composer3×2.44%
batch2×1.63%
conga composer2×1.63%
contracts2×1.63%
salesforce2×1.63%
send2×1.63%

Shared Inbox, Shared Mailbox, vs Conga Composer Salesforce Connector | document generation for anyone, anywhere

Shared Inbox, Shared Mailbox,

1. Listing metadata

Conga Composer Salesforce Connector | document generation for anyone, anywhere

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

7. Activity in the last 90 days

Shared Inbox, Shared Mailbox, · 7 changes

Conga Composer Salesforce Connector | document generation for anyone, anywhere · 0 changes

8. Quality signals

5 latest reviews · each app

9. App details

Frequently asked

Is Shared Inbox, Shared Mailbox, Email, Email Inbox, Email Ownership | Global Inbox or Conga Composer Salesforce Connector | document generation for anyone, anywhere cheaper?

Which has better reviews, Shared Inbox, Shared Mailbox, Email, Email Inbox, Email Ownership | Global Inbox or Conga Composer Salesforce Connector | document generation for anyone, anywhere?

Should I choose Shared Inbox, Shared Mailbox, Email, Email Inbox, Email Ownership | Global Inbox or Conga Composer Salesforce Connector | document generation for anyone, anywhere?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which is faster to set up, Shared Inbox, Shared Mailbox, Email, Email Inbox, Email Ownership | Global Inbox or Conga Composer Salesforce Connector | document generation for anyone, anywhere?

Which works better for small vs large Salesforce AppExchange stores?

Can I migrate data between Shared Inbox, Shared Mailbox, Email, Email Inbox, Email Ownership | Global Inbox and Conga Composer Salesforce Connector | document generation for anyone, anywhere?