Is 360 CTI for Salesforce: Telephony | Click to Call | Power dialer | Call Routing or CloudFiles Generate & Automate: Document Generation, Automation + E-signature cheaper?

Both 360 CTI for Salesforce: Telephony | Click to Call | Power dialer | Call Routing and CloudFiles Generate & Automate: Document Generation, Automation + E-signature offer paid plans only. 360 CTI for Salesforce: Telephony | Click to Call | Power dialer | Call Routing starts at paid; CloudFiles Generate & Automate: Document Generation, Automation + E-signature starts at paid. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, 360 CTI for Salesforce: Telephony | Click to Call | Power dialer | Call Routing or CloudFiles Generate & Automate: Document Generation, Automation + E-signature?

CloudFiles Generate & Automate: Document Generation, Automation + E-signature has the higher average rating (5.0★ from 79 reviews) compared to 360 CTI for Salesforce: Telephony | Click to Call | Power dialer | Call Routing (4.9★ from 82 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose 360 CTI for Salesforce: Telephony | Click to Call | Power dialer | Call Routing or CloudFiles Generate & Automate: Document Generation, Automation + E-signature?

CloudFiles Generate & Automate: Document Generation, Automation + E-signature holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, 360 CTI for Salesforce: Telephony | Click to Call | Power dialer | Call Routing or CloudFiles Generate & Automate: Document Generation, Automation + E-signature?

Both apps are one-click installs from the Salesforce AppExchange. 360 CTI for Salesforce: Telephony | Click to Call | Power dialer | Call Routing has the deeper published review base (82 vs 79), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

360 CTI for Salesforce: Telephony | Click to Call | Power dialer | Call Routing typically suits early-stage and growth-mode teams based on its published review base (82 reviews). CloudFiles Generate & Automate: Document Generation, Automation + E-signature typically suits early-stage and growth-mode teams based on its published review base (79 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between 360 CTI for Salesforce: Telephony | Click to Call | Power dialer | Call Routing and CloudFiles Generate & Automate: Document Generation, Automation + E-signature?

Migration support varies by app and category. 360 CTI for Salesforce: Telephony | Click to Call | Power dialer | Call Routing and CloudFiles Generate & Automate: Document Generation, Automation + E-signature both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from CloudFiles Generate & Automate: Document Generation, Automation + E-signature" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

360 CTI for vs CloudFiles Generate & — Salesforce

360 CTI for Salesforce vs CloudFiles Generate & Automate

Side-by-side comparison · 24 data points

360 CTI for Salesforce

4.9·82reviews

Telephony for Salesforce: Native CTI, Open CTI & Power Dialer for phone calling, SMS, WhatsApp & voice messages with call recording & transcription for call center. Increase productivity, improve customer experience, & close more deals with no setup cost.

salesforcepaid

Change

1. Listing metadata

Field-level data

	360 CTI for Salesforce	CloudFiles Generate & Automate
Tagline	“Telephony for Salesforce: Native CTI, Open CTI & Power Dialer for phone calling, SMS, WhatsApp & voice messages with call recording & transcription for call center. Increase productivity, improve customer experience, & close more deals with no setup cost.”255 chars	“Salesforce DocGen for PDF, Word, Excel & PowerPoint. Build no-code document generation templates, then generate quotes, invoices, proposals, contracts etc., on demand or in bulk. AI powered, native, DocuSign, CPQ & compliance. PDF generator & more.”248 chars
Description	1178 / 2000 chars59% used	1132 / 2000 chars57% used
Screenshots	—	—
Languages	nlenfifrde+11 more	arenfrde
Platforms	Salesforce	Salesforce
Developer	360 Degree Cloud Technologies Pvt. Ltd.

At a glance

8 metrics · auto-computed

Feature comparison between 360 CTI for Salesforce: Telephony | Click to Call | Power dialer | Call Routing and CloudFiles Generate & Automate: Document Generation, Automation + E-signature
Metric	360 CTI for Salesforce: Telephony \| Click to Call \| Power dialer \| Call Routing	CloudFiles Generate & Automate: Document Generation, Automation + E-signature
Rating	4.9 ★	★ 5.0 ★
Total reviews	★ 82	79
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	—
Listed features	9	9
Languages	16 supported	4 supported
Listed since	Dec 2022	May 2024

Listed	December 8, 2022	May 20, 2024

Last updated	—	—

3. Features

As listed by each developer

360 CTI for Salesforce

Voice, Telephony & Cloud Telephony in Salesforce Bring every Voice call into Salesforce with 360 CTI. Built on Open CTI, it works as a CTI Connector for Telephony and Cloud Telephony, so teams manage Voice, calling and CTI workflows without switching.
Let AI Handle Routine Calls Let Conversational AI manage routine Voice conversations with 360 CTI. Its AI Calling Agent, AI Voice Agents and AI chatbot use speech-to-text, while autonomous AI Agents handle routing, lead follow-up and support.
Voice Calling with Power Dialer, Auto Dialer & Click to Dial With the 360 CTI Power Dialer and Telephony, built for high-volume outbound Voice calling, it combines Power Dialer, Auto Dialer, Predictive Dialer & Click to Dial with call logging.
Route Callers to the Right AI Contact Center Cut missed inbound calls with Call Routing. 360 CTI gives Call Center & CCaaS-ready Contact Center teams an AI-powered contact center that routes every Voice call and WhatsApp conversation to the right agent.
Capture Every Voice Call Automatically Record, transcribe, and log every Voice conversation automatically. 360 CTI combines Call Recording, Call Transcription, AI Call Transcription, Zoom and Teams sync, sentiment insights, and AI Automation.
Make Clear Voice & Phone Calls from Any Device Give teams reliable Voice & Phone Calling. With 360 CTI, every Voice call & phone conversation stays inside Salesforce, so reps manage Voice & calling activity with clear Voice quality, no switching.
Call, Text, SMS & WhatsApp in One Place Reach customers on WhatsApp, WhatsApp Business, SMS, two-way SMS & Messaging for outbound Voice Calling. 360 CTI connects every WhatsApp, Voice call & text to Salesforce, automating SMS text messaging via Flow.
Proven Voice & Telephony Results with 360 CTI Rated 4.93/5 on AppExchange, 360 CTI is a top rated CTI app trusted by Salesforce teams to connect Voice calling with CRM workflows, speed follow-up, and cut manual call logging via CTI automation.
Voice & Phone Calling for Sales and Service Teams Give Sales and Service teams one platform for outbound Voice outreach and inbound support. 360 CTI helps SDRs, agents, Call Center and Contact Center teams log every call and conversation with speed.

CloudFiles Generate & Automate

Document generation from any Salesforce record. Generate branded PDF, Word, Excel & PowerPoint from Salesforce records using live data, dynamic fields, and related lists. The best app to generate Word documents from Salesforce records.
Create and automate pre-built document templates from Salesforce without coding Build pre-built quote, invoice, proposal, and contract templates in Word, Excel, PowerPoint and PDF using Office Add-Ins. Preserve layouts, branding, and formatting.
Document generation from Salesforce Opportunities. Automate branded proposals, quotes, contracts and invoices using dynamic fields, conditional logic and reusable quote templates. Best app to generate PDF quotes and invoices for sales teams.
Automate contract lifecycle management for quote-to-cash and e-signature workflows. Send NDAs and digital contracts via DocuSign with signature fields, recipient assignment, approval automation, and contract lifecycle management for Sales Cloud.
Bulk document generation and e-sign from any Salesforce object. Generate, combine, and merge complex PDFs in bulk from any Salesforce object. Supports bulk invoice creation, high-volume batch generation, and PDF mail merge via Flow, Apex, or REST API.

Keyword	360 CTI for Salesforce	CloudFiles Generate & Automate
combines	#2	#10
e-sign	#116	#34
freeform	#73	#78
docs	#109	#46
doc	#120	#51

7. App details

Long-form description · keyword frequency

360 CTI for Salesforce

360 CTI is a Salesforce-native CTI telephony, dialer, calling, and SMS app built for voice communication, sales productivity, and customer engagement inside Salesforce. Manage phone calls, SMS follow-ups, WhatsApp messages, and cloud telephony with a native CTI connector and Open CTI support. Improve productivity with AI call transcription, automated call transcripts, and intelligent voice workflows. Key capabilities: ➤ Native CTI, Open CTI & CTI connector ➤ Power Dialer, Auto Dialer & Click-to-Dial ➤ Cloud telephony with desktop & mobile calling ➤ AI call transcription & call logging ➤ IVR, routing & simultaneous ringing ➤ SMS, voice messages & follow-ups ➤ Voicemail automation & Ringless voicemail ➤ Crystal-clear voice quality & recording Use cases: ➤ Sales: Outbound calling, prospecting & faster follow-ups ➤ Support: Inbound calls & customer service workflows ➤ Contact Center: High-volume call handling & routing ➤ Recruiting: Candidate outreach & interview scheduling ➤ Financial Services: Client outreach & service calls Compliances: ➤GDPR, SOC 2, HIPAA, and ISO 100% Salesforce native CTI telephony integration – secure, scalable, and mobile compatible.

Top keywords

cti8×5.56%
call5×3.47%
telephony4×2.78%
voice4×2.78%
calling3×2.08%
calls3×2.08%
dialer3×2.08%
follow-ups3×2.08%
native3×2.08%
native cti3×2.08%
sms3×2.08%
ai2×1.39%

CloudFiles Generate & Automate

CloudFiles is a native Salesforce document generation app for PDF, Word, Excel and PowerPoint. Create, automate, e-sign and store documents from any standard or custom object. What is CloudFiles Document Generation? A Salesforce document generation tool that turns CRM data into branded documents. Generate quotes, invoices, proposals and contracts on demand, by Flow, or in bulk. How do I create templates? Build no-code templates in Word, Excel, PowerPoint and PDF with Office Add-Ins, plus merge fields and live preview. How do I generate documents? Generate Word docs from records, PDF quotes and invoices, and reports from any object. Run from a button, salesforce Flow, or in bulk. Can I automate it? Trigger document generation via Flow, Apex, REST API, buttons or approvals, with no custom code. Bulk and AI? Merge PDFs in bulk with batch generation and PDF mail merge. AI powered document generation builds Word and PDF from custom objects and CPQ data. E-signature, storage and compliance? Send contracts via DocuSign, store output in SharePoint, Google Drive or AWS S3, with GDPR, SOC 2, ISO and HIPAA compliance.

Top keywords

generation6×3.35%
document5×2.79%
document generation5×2.79%
pdf5×2.79%
bulk4×2.23%
word4×2.23%
custom3×1.68%
documents3×1.68%

360 CTI for Salesforce vs CloudFiles Generate & Automate

360 CTI for Salesforce

1. Listing metadata

CloudFiles Generate & Automate

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

360 CTI for Salesforce · 8 changes

CloudFiles Generate & Automate · 8 changes

7. App details

Frequently asked

Is 360 CTI for Salesforce: Telephony | Click to Call | Power dialer | Call Routing or CloudFiles Generate & Automate: Document Generation, Automation + E-signature cheaper?

Which has better reviews, 360 CTI for Salesforce: Telephony | Click to Call | Power dialer | Call Routing or CloudFiles Generate & Automate: Document Generation, Automation + E-signature?

Should I choose 360 CTI for Salesforce: Telephony | Click to Call | Power dialer | Call Routing or CloudFiles Generate & Automate: Document Generation, Automation + E-signature?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which is faster to set up, 360 CTI for Salesforce: Telephony | Click to Call | Power dialer | Call Routing or CloudFiles Generate & Automate: Document Generation, Automation + E-signature?

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between 360 CTI for Salesforce: Telephony | Click to Call | Power dialer | Call Routing and CloudFiles Generate & Automate: Document Generation, Automation + E-signature?