Side-by-side comparison · 24 data points
GridMate is an all-in-one productivity suite of 30+ powerful Lightning components designed to boost adoption, utilization, and productivity in Salesforce by enhancing the user experience and overcoming native limitations.
| 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice | Grid Inline Editing, Related List & List View Grid, Multi Calendar, Gantt Chart | |
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Telephony for Salesforce: Native CTI and Open CTI dialer for phone calling, SMS, and voice messages for call center. Increase productivity, improve customer experience, and close more deals with no setup or maintenance costs.
| Metric | 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice | Grid Inline Editing, Related List & List View Grid, Multi Calendar, Gantt Chart |
|---|---|---|
| Rating | 4.9 ★ | ★ 5.0 ★ |
| Total reviews | 76 | ★ 126 |
| Free plan | — | — |
| Pricing | paid | paid |
| Built for Shopify | — | — |
| Pricing tiers | 1 tier | 1 tier |
| Listed features | 9 | 9 |
| Languages | 16 supported | 6 supported |
| Listed since | Dec 2022 | Sep 2019 |
Grid Inline Editing, Related List & List View Grid, Multi Calendar, Gantt Chart edges out 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice on rating (5.0★ vs 4.9★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number. Pricing entry tiers: 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice at paid, Grid Inline Editing, Related List & List View Grid, Multi Calendar, Gantt Chart at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Grid Inline Editing, Related List & List View Grid, Multi Calendar, Gantt Chart; mid-market and enterprise merchants with specific feature requirements should evaluate both — 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice 's 76-review base may include the workflow context that matches your specific use case better than Grid Inline Editing, Related List & List View Grid, Multi Calendar, Gantt Chart's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice audit • Grid Inline Editing, Related List & List View Grid, Multi Calendar, Gantt Chart audit
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| Keyword | 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice | Grid Inline Editing, Related List & List View Grid, Multi Calendar, Gantt Chart |
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| contact | #117 | #187 |
| contact form | #6925 | #94 |
Both 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice and Grid Inline Editing, Related List & List View Grid, Multi Calendar, Gantt Chart offer paid plans only. 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice starts at paid; Grid Inline Editing, Related List & List View Grid, Multi Calendar, Gantt Chart starts at paid. Compare the per-tier features in the Pricing section above before committing.
Grid Inline Editing, Related List & List View Grid, Multi Calendar, Gantt Chart has the higher average rating (5.0★ from 126 reviews) compared to 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice (4.9★ from 76 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice fits better if you prioritize broader integrations; Grid Inline Editing, Related List & List View Grid, Multi Calendar, Gantt Chart is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange marketplace. Grid Inline Editing, Related List & List View Grid, Multi Calendar, Gantt Chart has more onboarding documentation maturity (126 reviews vs 76), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice typically suits early-stage and growth-mode stores based on its review-base composition (76 reviews). Grid Inline Editing, Related List & List View Grid, Multi Calendar, Gantt Chart aligns more with early-stage and growth-mode stores (126 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice and Grid Inline Editing, Related List & List View Grid, Multi Calendar, Gantt Chart both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice " in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.