Should I choose Flow Pack Pro | The Essential Flow Toolkit for Salesforce or Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics?

Flow Pack Pro | The Essential Flow Toolkit for Salesforce holds the higher average rating (5.0★ vs 4.7★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Flow Pack Pro | The Essential Flow Toolkit for Salesforce or Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics?

Both apps are one-click installs from the Salesforce AppExchange. Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics has the deeper published review base (699 vs 1), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Flow Pack Pro | The Essential Flow Toolkit for Salesforce typically suits early-stage and growth-mode teams based on its published review base (1 reviews). Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics typically suits early-stage and growth-mode teams based on its published review base (699 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Flow Pack Pro | The Essential Flow Toolkit for Salesforce and Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics?

Migration support varies by app and category. Flow Pack Pro | The Essential Flow Toolkit for Salesforce and Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Flow Pack Pro | The Essential Flow Toolkit for Salesforce" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Flow Pack Pro | The vs Talkdesk for — Salesforce

Flow Pack Pro | The Essential Flow Toolkit for Salesforce vs Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics

Side-by-side comparison · 24 data points

Flow Pack Pro | The Essential Flow Toolkit for Salesforce

5.0·1reviews

Flow Pack Pro is a large collection of user interface components and actions to be used in Flows. This toolkit enables admins to build high-quality flows that solve the needs of your business in record time and reduce the need for developer resources.

salesforcefreemium

Change

1. Listing metadata

Field-level data

	Flow Pack Pro \| The Essential Flow Toolkit for Salesforce	Talkdesk for Salesforce \| Cloud Contact Center \| CTI \| IVR \| ACD \| Analytics
Tagline	“Flow Pack Pro is a large collection of user interface components and actions to be used in Flows. This toolkit enables admins to build high-quality flows that solve the needs of your business in record time and reduce the need for developer resources.”251 chars	“Talkdesk for Salesforce offers robust contact center functionality, personalized engagement on any channel, and the industry’s deepest integration to Sales Cloud, Service Cloud, and Service Cloud Voice for Talkdesk (BYOT).”222 chars
Description	1177 / 2000 chars59% used	1127 / 2000 chars56% used
Screenshots	—	—
Languages	en	enfrdeptes
Platforms	Salesforce	Salesforce
Developer	N47 Labs LLC	Talkdesk

At a glance

8 metrics · auto-computed

Feature comparison between Flow Pack Pro | The Essential Flow Toolkit for Salesforce and Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics
Metric	Flow Pack Pro \| The Essential Flow Toolkit for Salesforce	Talkdesk for Salesforce \| Cloud Contact Center \| CTI \| IVR \| ACD \| Analytics
Rating	★ 5.0 ★	4.7 ★
Total reviews	1	★ 699
Free plan	★ Yes	—
Pricing	freemium	paid
Pricing tiers	★ 2 tiers	1 tier
Listed features	3	3
Languages	1 supported	5 supported
Listed since	Apr 2022	Apr 2016

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, Flow Pack Pro | The Essential Flow Toolkit for Salesforce is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics's 4.7★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

On pricing, Flow Pack Pro | The Essential Flow Toolkit for Salesforce offers a free tier (freemium) while Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics starts at paid. For early-stage teams validating fit, the free-tier path lets you run the app on real workloads before committing budget.

Review base

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics has the larger user base (699 reviews vs 1), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Flow Pack Pro | The Essential Flow Toolkit for Salesforce's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to Flow Pack Pro | The Essential Flow Toolkit for Salesforce; mid-market and enterprise admins with specific feature requirements should evaluate both — Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics's 699-review base may include the workflow context that matches your specific use case better than Flow Pack Pro | The Essential Flow Toolkit for Salesforce's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Flow Pack Pro | The Essential Flow Toolkit for Salesforce audit • Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics audit

Listed	April 10, 2022	April 14, 2016

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Flow Pack Pro \| The Essential Flow Toolkit for Salesforce	Talkdesk for Salesforce \| Cloud Contact Center \| CTI \| IVR \| ACD \| Analytics
agentic ai	Not ranked	#1
agentforce ai	Not ranked	#1
agentic	Not ranked	#1
pack	#4	Not ranked
production trial try	#7	Not ranked

6. App details

Long-form description · keyword frequency

Flow Pack Pro | The Essential Flow Toolkit for Salesforce

With Flow Pack Pro, you can build high-quality flows faster than ever, utilizing an extensive collection of pre-built components. These components allow you to save money by reducing the need for developer resources and save time by delivering solutions to your business more quickly than ever. Flow Pack Pro is a fully supported tool every Salesforce Administrator should have in their toolbox as more no-code solutions move to Salesforce Flows. View all components and actions here: https://docs.flowpackpro.com Screen Components: Visual Select - capture data quickly Datatable with Inline Editing Get User Location with GPS - build check-in flows Map - display records on a map Navigation - control the navigation behavior when a Flow ends Toast Alerts - interactive feedback alerts Barcode Scanning Street View ...and more. Action Components: Email to Flow Convert Lead Merge Records SOSL Search Upsert Records Run Assignment Rules Advanced DML Inserts and Updates Hierarchy Traversal Text, Date, Datetime modification/validation ...and more. Flow Pack Pro has a 14-day free trial in production organizations and is free to use in Developer and Sandbox organizations.

Top keywords

components5×2.76%
flow5×2.76%
flow pack3×1.66%
flow pack pro3×1.66%
flows3×1.66%
pack3×1.66%
pack pro3×1.66%
pro3×1.66%
records3×1.66%
alerts2×1.10%
build2×1.10%
developer2×1.10%

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics

Seamlessly bring Talkdesk and Salesforce together to drive agent productivity, reduce manual tasks and personalize every interaction, leading to 19% CSAT improvement, 23% wait time reduction, and 21% time to answer reduction Seamless integration Talkdesk's CTI integrates seamlessly to give agents advanced features such as screen pops, SSO, outbound caller ID & more. Calls are auto-logged to ensure accuracy and consistency without altering workflows Intelligent routing Talkdesk Studio uses data dips and integrates with Lightning Flows to get customers to the right agent with context-driven routing based on the case, lead, contact & more Proactive outbound Load and launch Talkdesk Power Dialer for fast & efficient outbound campaigns. Utilize smart SMS for automated follow-up or proactive messages. Integrates with Salesforce High Velocity Sales (HVS) Two-way data sync Ensure data between Salesforce and Talkdesk is always consistent with continuous two-way data sync Quick setup in Salesforce Deploy Talkdesk for Salesforce, add Talkdesk licenses, and assign user permissions—all without ever leaving Salesforce.

Top keywords

salesforce6×3.80%
talkdesk6×3.80%
data4×2.53%
integrates3×1.90%
outbound3×1.90%
agent2×1.27%
data sync2×1.27%
ensure2×1.27%

Flow Pack Pro | The Essential Flow Toolkit for Salesforce vs Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics

Flow Pack Pro | The Essential Flow Toolkit for Salesforce

1. Listing metadata

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

Is Flow Pack Pro | The Essential Flow Toolkit for Salesforce or Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics cheaper?

Which has better reviews, Flow Pack Pro | The Essential Flow Toolkit for Salesforce or Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics?

Should I choose Flow Pack Pro | The Essential Flow Toolkit for Salesforce or Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics?

Which is faster to set up, Flow Pack Pro | The Essential Flow Toolkit for Salesforce or Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between Flow Pack Pro | The Essential Flow Toolkit for Salesforce and Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics?