Is Salesforce Adoption Dashboards or CloudTalk: Cloud Call Center | CTI | Smart Telephony | Automations cheaper?

Salesforce Adoption Dashboards is the cheaper option — it offers a free plan (free). CloudTalk: Cloud Call Center | CTI | Smart Telephony | Automations starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.

Which has better reviews, Salesforce Adoption Dashboards or CloudTalk: Cloud Call Center | CTI | Smart Telephony | Automations?

CloudTalk: Cloud Call Center | CTI | Smart Telephony | Automations has the higher average rating (4.9★ from 26 reviews) compared to Salesforce Adoption Dashboards (4.6★ from 844 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Salesforce Adoption Dashboards or CloudTalk: Cloud Call Center | CTI | Smart Telephony | Automations?

CloudTalk: Cloud Call Center | CTI | Smart Telephony | Automations holds the higher average rating (4.9★ vs 4.6★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Salesforce Adoption Dashboards or CloudTalk: Cloud Call Center | CTI | Smart Telephony | Automations?

Both apps are one-click installs from the Salesforce AppExchange. Salesforce Adoption Dashboards has the deeper published review base (844 vs 26), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Salesforce Adoption Dashboards typically suits early-stage and growth-mode teams based on its published review base (844 reviews). CloudTalk: Cloud Call Center | CTI | Smart Telephony | Automations typically suits early-stage and growth-mode teams based on its published review base (26 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Salesforce Adoption Dashboards and CloudTalk: Cloud Call Center | CTI | Smart Telephony | Automations?

Migration support varies by app and category. Salesforce Adoption Dashboards and CloudTalk: Cloud Call Center | CTI | Smart Telephony | Automations both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from CloudTalk: Cloud Call Center | CTI | Smart Telephony | Automations" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Salesforce Adoption vs CloudTalk: Cloud Call — Salesforce

Salesforce Adoption Dashboards vs CloudTalk

Side-by-side comparison · 24 data points

Salesforce Adoption Dashboards

4.6·844reviews

Great user adoption doesn’t just happen! The Salesforce Adoption Dashboards provide visibility to relevant user login history & trending, adoption of key features such as accounts & opportunities, and critical sales and marketing productivity enhancers.

salesforcefree

Change

1. Listing metadata

Field-level data

	Salesforce Adoption Dashboards	CloudTalk
Tagline	“Great user adoption doesn’t just happen! The Salesforce Adoption Dashboards provide visibility to relevant user login history & trending, adoption of key features such as accounts & opportunities, and critical sales and marketing productivity enhancers.”255 chars	“Native CTI with 160+ global numbers. Automate logging, power dialing, and Einstein Insights to close deals faster.”114 chars
Description	912 / 2000 chars46% used	1174 / 2000 chars59% used
Screenshots	—	—
Languages	en	nlenfrdept+1 more
Platforms	Salesforce	Salesforce
Developer	Salesforce Labs	CloudTalk

At a glance

8 metrics · auto-computed

Feature comparison between Salesforce Adoption Dashboards and CloudTalk: Cloud Call Center | CTI | Smart Telephony | Automations
Metric	Salesforce Adoption Dashboards	CloudTalk: Cloud Call Center \| CTI \| Smart Telephony \| Automations
Rating	4.6 ★	★ 4.9 ★
Total reviews	★ 844	26
Free plan	★ Yes	—
Pricing	free	paid
Pricing tiers	—	2 tiers
Listed features	3	★ 9
Languages	1 supported	6 supported
Listed since	Oct 2011	Dec 2021

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, CloudTalk: Cloud Call Center | CTI | Smart Telephony | Automations is the stronger choice for most Salesforce AppExchange admins — 4.9★ vs Salesforce Adoption Dashboards's 4.6★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

On pricing, Salesforce Adoption Dashboards offers a free tier (free) while CloudTalk: Cloud Call Center | CTI | Smart Telephony | Automations starts at paid. For early-stage teams validating fit, the free-tier path lets you run the app on real workloads before committing budget.

Review base

Salesforce Adoption Dashboards has the larger user base (844 reviews vs 26), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. CloudTalk: Cloud Call Center | CTI | Smart Telephony | Automations's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to CloudTalk: Cloud Call Center | CTI | Smart Telephony | Automations; mid-market and enterprise admins with specific feature requirements should evaluate both — Salesforce Adoption Dashboards's 844-review base may include the workflow context that matches your specific use case better than CloudTalk: Cloud Call Center | CTI | Smart Telephony | Automations's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Salesforce Adoption Dashboards audit • CloudTalk: Cloud Call Center | CTI | Smart Telephony | Automations audit

Listed	October 26, 2011	December 29, 2021

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Salesforce Adoption Dashboards	CloudTalk
adoption	#1	Not ranked
insights and	#1	Not ranked
salesforce without	#1	Not ranked
einstein activity	Not ranked	#1
einstein activity capture	Not ranked	#8

6. App details

Long-form description · keyword frequency

Salesforce Adoption Dashboards

This Package includes 42 reports, 6 custom fields, 3 Dashboards, 1 Dashboard Folder and 1 Report Folder that focus on identifying whether users are regularly logging in and using key features in Salesforce. Downloading this app creates a "Salesforce Adoption Dashboards” Dashboard folder and a “DB – Adoption” Report folder with their associated reports and dashboards. This package can be leveraged with other AppExchange Adoption Dashboard packages and can also be customized to track the specific metrics that are important to your organization. Either way, it’s a great starting point for kicking your companies’ adoption into high gear. June 2024 update: due to moving away from profiles, this package now contains a custom permission set called Salesforce Adoption Dashboard Admin that you can assign to users. This app is part of the Force™ Collection. You can see it here: https://sforce.co/33fkLT7

Top keywords

adoption5×3.50%
dashboard4×2.80%
folder4×2.80%
dashboards3×2.10%
package3×2.10%
salesforce3×2.10%
adoption dashboard2×1.40%
custom2×1.40%
dashboard folder2×1.40%
report2×1.40%
report folder2×1.40%
reports2×1.40%

CloudTalk

CloudTalk CTI for Salesforce empowers sales and support teams to handle global calling, SMS, and automation directly within Salesforce. Automatically log every interaction, trigger workflows, and move deals forward faster with power dialing and cadence branching. See How Integrity360 Tripled SDR Pickup Rates with CloudTalk + Salesforce: https://www.cloudtalk.io/customer-stories/integrity360 With local numbers in 160+ countries and enterprise-grade call quality, CloudTalk enables teams to scale globally while maintaining a seamless customer experience. Combine this with AI-powered insights through Salesforce Einstein Conversation Intelligence to analyze calls, uncover trends, and coach reps in real time. ✔ Native CTI embedded in Salesforce with click-to-dial and real-time call handling ✔ Auto-log calls and SMS activities with recordings, notes, and tags ✔ Power dial from Salesforce lists to increase connect rates and outreach efficiency ✔ Native Sales Engagement with cadence branching based on call outcomes ✔ Trigger Salesforce workflows and automations from call activities ✔ Einstein Conversation Insights integration for AI-powered coaching and analysis

Top keywords

salesforce7×4.52%
call4×2.58%
cloudtalk4×2.58%
activities2×1.29%
ai-powered2×1.29%
branching2×1.29%
cadence2×1.29%
cadence branching2×1.29%

Salesforce Adoption Dashboards vs CloudTalk

Salesforce Adoption Dashboards

1. Listing metadata

CloudTalk

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

Is Salesforce Adoption Dashboards or CloudTalk: Cloud Call Center | CTI | Smart Telephony | Automations cheaper?

Which has better reviews, Salesforce Adoption Dashboards or CloudTalk: Cloud Call Center | CTI | Smart Telephony | Automations?

Should I choose Salesforce Adoption Dashboards or CloudTalk: Cloud Call Center | CTI | Smart Telephony | Automations?

Which is faster to set up, Salesforce Adoption Dashboards or CloudTalk: Cloud Call Center | CTI | Smart Telephony | Automations?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between Salesforce Adoption Dashboards and CloudTalk: Cloud Call Center | CTI | Smart Telephony | Automations?