Which has better reviews, Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing or CloudTalk: Cloud Call Center | CTI | Smart Telephony | Automations?

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing (4.9★, 529 reviews) and CloudTalk: Cloud Call Center | CTI | Smart Telephony | Automations (4.9★, 26 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing or CloudTalk: Cloud Call Center | CTI | Smart Telephony | Automations?

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing holds the higher average rating (4.9★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing or CloudTalk: Cloud Call Center | CTI | Smart Telephony | Automations?

Both apps are one-click installs from the Salesforce AppExchange. Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing has the deeper published review base (529 vs 26), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing typically suits early-stage and growth-mode teams based on its published review base (529 reviews). CloudTalk: Cloud Call Center | CTI | Smart Telephony | Automations typically suits early-stage and growth-mode teams based on its published review base (26 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

Chargent Payment vs CloudTalk: Cloud Call — Salesforce

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing vs CloudTalk

Side-by-side comparison · 24 data points

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing

4.9·529reviews

• PCI Compliant Credit Card & ACH Payments • Automated & Compliant Card Surcharging • Recurring Billing, Subscriptions Payments, & Automatic Payment Recovery • Self-Service Payments in Experience Cloud • 30+ Direct Payment Gateway Integrations

salesforcepaid

Change

1. Listing metadata

Field-level data

	Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing	CloudTalk
Tagline	“• PCI Compliant Credit Card & ACH Payments • Automated & Compliant Card Surcharging • Recurring Billing, Subscriptions Payments, & Automatic Payment Recovery • Self-Service Payments in Experience Cloud • 30+ Direct Payment Gateway Integrations”243 chars	“Native CTI with 160+ global numbers. Automate logging, power dialing, and Einstein Insights to close deals faster.”114 chars
Description	1193 / 2000 chars60% used	1174 / 2000 chars59% used
Screenshots	—	—
Languages	en	nlenfrdept+1 more
Platforms	Salesforce	Salesforce
Developer	Chargent by AppFrontier LLC	CloudTalk

At a glance

8 metrics · auto-computed

Feature comparison between Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing and CloudTalk: Cloud Call Center | CTI | Smart Telephony | Automations
Metric	Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing	CloudTalk: Cloud Call Center \| CTI \| Smart Telephony \| Automations
Rating	★ 4.9 ★	4.9 ★
Total reviews	★ 529	26
Free plan	—	—
Pricing	paid	paid
Pricing tiers	★ 3 tiers	2 tiers
Listed features	9	9
Languages	1 supported	6 supported
Listed since	Mar 2009	Dec 2021

AppRanks verdict

Generated from live data on this page

The call

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing and CloudTalk: Cloud Call Center | CTI | Smart Telephony | Automations are evenly matched on rating (4.9★ vs 4.9★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.

Pricing

Pricing entry tiers: Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing at paid, CloudTalk: Cloud Call Center | CTI | Smart Telephony | Automations at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing has the larger user base (529 reviews vs 26), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. CloudTalk: Cloud Call Center | CTI | Smart Telephony | Automations's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most admins the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing audit • CloudTalk: Cloud Call Center | CTI | Smart Telephony | Automations audit

Listed	March 20, 2009	December 29, 2021

Last updated	—	—

3. Features

As listed by each developer

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing

💳 Collect Payments in Salesforce Take PCI Compliant payments right where your customer data lives - in Salesforce. Payment-enable any page or app in your Salesforce org, and empower your team to be more efficient and to better serve customers.
💳 Collect Missed & Late Payments with Automation Improve cash flow, reduce Days Sales Outstanding (DSO), and automate manual AR tasks with a no-code solution. This allows you to free up valuable resources for other business critical tasks.
💳 Automate Recurring Subscription Billing Leverage set-and-forget recurring billing to enhance cash flow predictability and increase customer retention.
💳 Intelligent, Flexible Developer Toolbox Create customized payment solutions, integrate seamlessly with other systems, and enhance the reliability of your payment processes with our suite of powerful developer tools - including our REST API.
💳 Reduce Payment Collection Overhead Configure self-service payment options in your Experience Cloud or Site in just minutes. Send payment request links with the click of a button, empowering your customers to submit payments at their convenience.
💳 Complete your 360° Customer View Accelerate data-driven insights by removing data silos. Ensure a consistent and complete customer profile by improving customer payment visibility across all business units.
💳 Your Customers' Currencies and Countries Take payments in over 150 currencies, including but not limited to: USD, AUS, EUR, GBP, CAD, JPY. Countries supported: United States, Australia, Canada, UK, Singapore, and many others.
💳 Recover transaction fees and raise profit margins with Surcharging This set & forget feature automatically calculates and incorporates card surcharge fees into your payment processes, recouping revenue and improving cash flow.
💳 Accurate, actionable analytics Chargent is Salesforce-native, so your team has instant access to reporting and dashboards that provide deep insight into your payments activities.

CloudTalk

🌍 160+ Country Global Reach Local numbers in 160+ countries & crystal-clear quality with a global carrier network. Integrity360 Tripled SDR Pickup Rates with CT + Salesforce using local numbers: https://www.cloudtalk.io/customer-stories/integrity360
⚙️ Auto-Log Calls, SMS and Whatsapp Activities Automatically log inbound/outbound calls, SMS and Whatsapp messages as Salesforce Tasks. Capture recordings, tags, and notes instantly.
📞 Native Lightning CTI & Click-to-Dial Embed CloudTalk directly into the Utility Bar. Make calls with one click from any Salesforce record without leaving your tab.
⚡ Power or Parallel Dial from Salesforce Lists Import Salesforce Campaign members or filtered List Views directly into CloudTalk AI Sales Dialer campaigns to 10x connect rates.
🎯 Native Cadence Branching Full support for Salesforce Sales Engagement. Automatically move prospects to new Cadence branches based on CloudTalk call dispositions.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing	CloudTalk
commerce cloud	#1	Not ranked
health	#1	Not ranked
people	#1	Not ranked
einstein activity	Not ranked	#1
einstein activity capture	Not ranked	#8

7. App details

Long-form description · keyword frequency

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing

Take payments everywhere in Salesforce - with streamlined tools to help you collect more revenue. Automated AR, subscription billing, surcharging, & more. Compliant, secure payments in over 150 currencies, and over 100 countries, including the US, Australia, and UK. - Card, Debit, & ACH Payments - One-time, scheduled, & subscription payments - Self-service payments in Experience Cloud - Payment request email links - Automated Collections - Card Surcharging - PayPal Wallet Powerful developer tools: - REST API (Flow & Apex) - Multi-Gateway Tokenization - Smart Payment Routing - Chargent Custom Checkout Payment-enable: - Salesforce Billing / CPQ - Commerce Cloud - Revenue Cloud Billing / Advanced - Data 360 30+ Direct Payment Gateway Integrations: - Adyen - AstroPay - Authorize.net - Barclaycard - Bluepay / Clover - BlueSnap - Braintree - CSG Forte - Cybersource - Deluxe - eProcessingNetwork - eWay - Ezidebit - Fat Zebra - iATS Payments - Linked2Pay - MerchantE - Merchant Warrior - ModusLink - Moneris - NMI - Paya - PayPal / Payflow Pro - Paysafe - PayTrace - PayU - Realex / GlobalPayments - Rectangle Health - SecureCo - Stripe - Transact Pro - USAePay - VeriPay - WorldPay

Top keywords

payments6×3.21%
billing3×1.60%
cloud3×1.60%
payment3×1.60%
automated2×1.07%
card2×1.07%
paypal2×1.07%
pro2×1.07%
revenue2×1.07%
salesforce2×1.07%
subscription2×1.07%
surcharging2×1.07%

CloudTalk

CloudTalk CTI for Salesforce empowers sales and support teams to handle global calling, SMS, and automation directly within Salesforce. Automatically log every interaction, trigger workflows, and move deals forward faster with power dialing and cadence branching. See How Integrity360 Tripled SDR Pickup Rates with CloudTalk + Salesforce: https://www.cloudtalk.io/customer-stories/integrity360 With local numbers in 160+ countries and enterprise-grade call quality, CloudTalk enables teams to scale globally while maintaining a seamless customer experience. Combine this with AI-powered insights through Salesforce Einstein Conversation Intelligence to analyze calls, uncover trends, and coach reps in real time. ✔ Native CTI embedded in Salesforce with click-to-dial and real-time call handling ✔ Auto-log calls and SMS activities with recordings, notes, and tags ✔ Power dial from Salesforce lists to increase connect rates and outreach efficiency ✔ Native Sales Engagement with cadence branching based on call outcomes ✔ Trigger Salesforce workflows and automations from call activities ✔ Einstein Conversation Insights integration for AI-powered coaching and analysis

Top keywords

salesforce7×4.52%
call4×2.58%
cloudtalk4×2.58%
activities2×1.29%
ai-powered2×1.29%
branching2×1.29%
cadence2×1.29%
cadence branching2×1.29%

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing vs CloudTalk

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing

1. Listing metadata

CloudTalk

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing · 1 changes

CloudTalk · 0 changes

7. App details

Frequently asked

Is Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing or CloudTalk: Cloud Call Center | CTI | Smart Telephony | Automations cheaper?

Which has better reviews, Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing or CloudTalk: Cloud Call Center | CTI | Smart Telephony | Automations?

Should I choose Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing or CloudTalk: Cloud Call Center | CTI | Smart Telephony | Automations?

Which is faster to set up, Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing or CloudTalk: Cloud Call Center | CTI | Smart Telephony | Automations?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing and CloudTalk: Cloud Call Center | CTI | Smart Telephony | Automations?