Which has better reviews, Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or Rolling Legal | Legal Case & Law Practice Management for Lawyers and Law Firms?

Rolling Legal | Legal Case & Law Practice Management for Lawyers and Law Firms has the higher average rating (5.0★ from 25 reviews) compared to Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics (4.7★ from 699 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or Rolling Legal | Legal Case & Law Practice Management for Lawyers and Law Firms?

Rolling Legal | Legal Case & Law Practice Management for Lawyers and Law Firms holds the higher average rating (5.0★ vs 4.7★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or Rolling Legal | Legal Case & Law Practice Management for Lawyers and Law Firms?

Both apps are one-click installs from the Salesforce AppExchange. Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics has the deeper published review base (699 vs 25), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics typically suits early-stage and growth-mode teams based on its published review base (699 reviews). Rolling Legal | Legal Case & Law Practice Management for Lawyers and Law Firms typically suits early-stage and growth-mode teams based on its published review base (25 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics and Rolling Legal | Legal Case & Law Practice Management for Lawyers and Law Firms?

Migration support varies by app and category. Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics and Rolling Legal | Legal Case & Law Practice Management for Lawyers and Law Firms both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Rolling Legal | Legal Case & Law Practice Management for Lawyers and Law Firms" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Talkdesk for vs Rolling Legal | Legal — Salesforce

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics vs Rolling Legal | Legal Case & Law Practice Management for Lawyers and Law Firms

Side-by-side comparison · 24 data points

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics

4.7·699reviews

Talkdesk for Salesforce offers robust contact center functionality, personalized engagement on any channel, and the industry’s deepest integration to Sales Cloud, Service Cloud, and Service Cloud Voice for Talkdesk (BYOT).

salesforcepaid

1. Listing metadata

Field-level data

	Talkdesk for Salesforce \| Cloud Contact Center \| CTI \| IVR \| ACD \| Analytics	Rolling Legal \| Legal Case & Law Practice Management for Lawyers and Law Firms
Tagline	“Talkdesk for Salesforce offers robust contact center functionality, personalized engagement on any channel, and the industry’s deepest integration to Sales Cloud, Service Cloud, and Service Cloud Voice for Talkdesk (BYOT).”222 chars	“Cloud-based legal practice management platform with a simple system for managing legal matters and operations. It offers a set of tools that simplify the daily tasks of any lawyer and can be fully adapted to the needs of your legal department or law firm.”255 chars
Description	1127 / 2000 chars56% used	1013 / 2000 chars51% used
Screenshots	—	—
Languages	enfrdeptes	enpt
Platforms	Salesforce	Salesforce
Developer	Talkdesk	Rolling Space

At a glance

8 metrics · auto-computed

Feature comparison between Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics and Rolling Legal | Legal Case & Law Practice Management for Lawyers and Law Firms
Metric	Talkdesk for Salesforce \| Cloud Contact Center \| CTI \| IVR \| ACD \| Analytics	Rolling Legal \| Legal Case & Law Practice Management for Lawyers and Law Firms
Rating	4.7 ★	★ 5.0 ★
Total reviews	★ 699	25
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	1 tier
Listed features	3	3
Languages	5 supported	2 supported
Listed since	Apr 2016	Mar 2020

AppRanks verdict

Generated from live data on this page

The call

Rolling Legal | Legal Case & Law Practice Management for Lawyers and Law Firms edges out Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics on rating (5.0★ vs 4.7★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.

Pricing

Pricing entry tiers: Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics at paid, Rolling Legal | Legal Case & Law Practice Management for Lawyers and Law Firms at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics has the larger user base (699 reviews vs 25), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Rolling Legal | Legal Case & Law Practice Management for Lawyers and Law Firms's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to Rolling Legal | Legal Case & Law Practice Management for Lawyers and Law Firms; mid-market and enterprise admins with specific feature requirements should evaluate both — Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics's 699-review base may include the workflow context that matches your specific use case better than Rolling Legal | Legal Case & Law Practice Management for Lawyers and Law Firms's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics audit • Rolling Legal | Legal Case & Law Practice Management for Lawyers and Law Firms audit

Listed	April 14, 2016	March 19, 2020

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Talkdesk for Salesforce \| Cloud Contact Center \| CTI \| IVR \| ACD \| Analytics	Rolling Legal \| Legal Case & Law Practice Management for Lawyers and Law Firms
agentic ai	#1	Not ranked
agentforce ai	#1	Not ranked
agentic	#1	Not ranked
sales and legal	Not ranked	#4
ai-powered legal	Not ranked	#8

7. App details

Long-form description · keyword frequency

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics

Seamlessly bring Talkdesk and Salesforce together to drive agent productivity, reduce manual tasks and personalize every interaction, leading to 19% CSAT improvement, 23% wait time reduction, and 21% time to answer reduction Seamless integration Talkdesk's CTI integrates seamlessly to give agents advanced features such as screen pops, SSO, outbound caller ID & more. Calls are auto-logged to ensure accuracy and consistency without altering workflows Intelligent routing Talkdesk Studio uses data dips and integrates with Lightning Flows to get customers to the right agent with context-driven routing based on the case, lead, contact & more Proactive outbound Load and launch Talkdesk Power Dialer for fast & efficient outbound campaigns. Utilize smart SMS for automated follow-up or proactive messages. Integrates with Salesforce High Velocity Sales (HVS) Two-way data sync Ensure data between Salesforce and Talkdesk is always consistent with continuous two-way data sync Quick setup in Salesforce Deploy Talkdesk for Salesforce, add Talkdesk licenses, and assign user permissions—all without ever leaving Salesforce.

Top keywords

salesforce6×3.80%
talkdesk6×3.80%
data4×2.53%
integrates3×1.90%
outbound3×1.90%
agent2×1.27%
data sync2×1.27%
ensure2×1.27%
proactive2×1.27%
reduction2×1.27%
routing2×1.27%
seamlessly2×1.27%

Rolling Legal | Legal Case & Law Practice Management for Lawyers and Law Firms

Rolling Legal is a powerful cloud-based solution designed to boost the efficiency of legal departments by simplifying processes, reducing costs and providing a competitive advantage. Developed to simplify your work with an intuitive and customizable platform, it offers key features such as: • Cloud-Based Platform – Access from anywhere, on any device. • User-Friendly Interface – Easily adaptable to your needs. • Matters Management & Analytics – Gain insights and control over your cases. • Time Tracking & Billing – Monitor tasks and automate fee notes. • Integrated Calendar – Manage deadlines with smart alerts. • Reports & Dashboards – Make informed decisions with real-time data. • Seamless Integrations – Connect with Google and Outlook effortlessly. • GDPR Compliance – Ensure full data protection adherence. Stay focused on what truly matters! With Rolling Legal, legal management has never been easier. Ready to experience it for yourself? Click "Try It Free" and enjoy a 30-day free trial!

Top keywords

legal4×2.92%
cloud-based2×1.46%
data2×1.46%
management2×1.46%
matters2×1.46%
platform2×1.46%
rolling2×1.46%
rolling legal2×1.46%

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics vs Rolling Legal | Legal Case & Law Practice Management for Lawyers and Law Firms

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics

1. Listing metadata

Rolling Legal | Legal Case & Law Practice Management for Lawyers and Law Firms

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics · 0 changes

Rolling Legal | Legal Case & Law Practice Management for Lawyers and Law Firms · 1 changes

7. App details

Frequently asked

Is Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or Rolling Legal | Legal Case & Law Practice Management for Lawyers and Law Firms cheaper?

Which has better reviews, Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or Rolling Legal | Legal Case & Law Practice Management for Lawyers and Law Firms?

Should I choose Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or Rolling Legal | Legal Case & Law Practice Management for Lawyers and Law Firms?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which is faster to set up, Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or Rolling Legal | Legal Case & Law Practice Management for Lawyers and Law Firms?

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics and Rolling Legal | Legal Case & Law Practice Management for Lawyers and Law Firms?