Should I choose Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool or Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud?

AppRanks cannot separate these two on rating, because neither publishes one. Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool does carry the larger published review base (40 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool or Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud?

Both apps are one-click installs from the Salesforce AppExchange. Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool has the deeper published review base (40 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool typically suits early-stage and growth-mode teams based on its published review base (40 reviews). Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool and Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud?

Migration support varies by app and category. Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool and Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Communicat-O - SMS | vs Live Presence Suite — Salesforce

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool vs Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud

Side-by-side comparison · 24 data points

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool

5.0·40reviews

Communicat-O is a multi channel messaging tool built on Salesforce to manage communication across SMS, WhatsApp, Facebook, Telegram, WeChat, Line, Zalo, Viber & Google GMB Chat on a unified platform, easily assign conversations & get real-time analytics.

salesforcepaid

1. Listing metadata

Field-level data

	Communicat-O - SMS \| WhatsApp \| Facebook Messenger Business Messaging Tool	Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud
Tagline	“Communicat-O is a multi channel messaging tool built on Salesforce to manage communication across SMS, WhatsApp, Facebook, Telegram, WeChat, Line, Zalo, Viber & Google GMB Chat on a unified platform, easily assign conversations & get real-time analytics.”254 chars	“Premium automated chat (a chatbot, but much more advanced) that feels like human interaction. Helpful, sympathetic and empathic. Unique LLM technology combined with intelligent conversation design. Seamless integration with ServiceCloud (CRM & live chat)”254 chars
Description	1200 / 2000 chars60% used	1197 / 2000 chars60% used
Screenshots	—	—
Languages	en	nlenfrdees
Platforms	Salesforce	Salesforce
Developer	Manras Technologies UK Limited	Live Presence B.V.

At a glance

8 metrics · auto-computed

Feature comparison between Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool and Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud
Metric	Communicat-O - SMS \| WhatsApp \| Facebook Messenger Business Messaging Tool	Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud
Rating	5.0 ★	—
Total reviews	40	0
Free plan	—	—
Pricing	paid	paid
Pricing tiers	—	1 tier
Listed features	9	9
Languages	1 supported	5 supported
Listed since	Feb 2022	Jul 2023

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

Pricing entry tiers: Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool at paid, Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool; mid-market and enterprise admins with specific feature requirements should evaluate both — Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud's 0-review base may include the workflow context that matches your specific use case better than Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool audit • Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud audit

Listed	February 10, 2022	July 18, 2023

Last updated	—	—

3. Features

As listed by each developer

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool

Delayed response leads to customer loss. So, Communicat-O brings together messages across all platforms like WhatsApp, WeChat, Facebook, Telegram, Zalo, Line, Viber & many more to a unified inbox to ensure you do not miss out on a single Customer/message.
Communicat-O lets you send bulk messages to customers on their preferred platforms effortlessly. It helps to track performance with indepth reports, also helps in analyzing trends & to optimize campaigns in real time for better engagement.
Communicat-O enables seamless, lag-free communication with zero downtime. Effortlessly integrate with SMS, WhatsApp, WeChat, Facebook, Instagram, Telegram, Line, Viber, Zalo, Intercom and GMB chat for efficient, uninterrupted messaging across channels.
CommunicatO revolutionizes business communication with seamless WhatsApp integration. It helps centralize interactions and boost efficiency. Hence, simplifying workflows, ensuring exceptional experiences, & unlocking growth opportunities.
Simplify your business communication with Communicat-O's SMS integration. You can streamline your workflow and provide a unified customer experience. No more bouncing between different channels—Communicat-O consolidates all.
Simplify communication management with seamless Telegram integration by Communicat-O. You can consolidate all your interactions. Stay connected with your customers, respond promptly, and never miss a message again.
Effortlessly manage Instagram interactions with CommunicatO. You can consolidate all your conversations, respond efficiently, and nurture customer relationships. Simplify social media management and unlock Instagram's communication potential.
Try Communicat-O's seamless integration with Facebook Messenger. You can manage your Facebook Messenger interactions alongside other communication channels, all from one centralized platform.
Effortless Communication with Line & Communicat-O! Simplify interactions, stay connected, and never miss a message. Respond instantly and manage all customer chats in one place - seamless, efficient, and hassle-free this simple salesforce integration!

Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud

Founders of Intelligent Automated Chat. A premium customer-friendly automated chat solution. Over 20 years of experience with organizations in the field of retail, marketplaces, telecom, media, insurance and governments
We design human conversations. Authentic dialogue makes the difference. We offer automated chat that feels like real, human interaction. Helpful, sympathetic and empathic. We are therefore a very efficient alternative for the traditional contact center.
Unparalleled Technology. Remains incredibly cool during peak moments. From customer services, to streamlining workflow processes, or conducting sales. So powerful and fast that we can effortlessly handle thousands of conversations at once.
Short time to market. The implementation will usually take around 12 weeks (until ‘live’). Our intent recognition is based on over 100 million conversations and is standard included. Specific company-related content will be swiftly added and updated.
Real Intelligence (RI) as opposed to AI generated content. We use human intelligence. The client keeps total control over the automated conversations, and answers are checked by human eyes/brains before publishing; compliant with rules and regulations.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Communicat-O - SMS \| WhatsApp \| Facebook Messenger Business Messaging Tool	Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud
chatbot	#15	#311

6. App details

Long-form description · keyword frequency

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool

Communicat-O is a powerful multi-channel messaging solution that integrates seamlessly with Salesforce and brings together all communications across social media platforms like WhatsApp, Facebook, SMS, Telegram, Viber, Zalo, Line, Intercom and Google My Business chat into a single interface, making it easier for the companies to respond & keep track of all their previous interactions across all platforms at once place. This all-in-one interface enhances customer engagement, streamlines team collaboration, and ensures no customer interaction is missed. Businesses can efficiently manage conversations, assign chats to the right team members, and handle multiple conversations simultaneously with the multi-chat window feature. With AI-powered responses, bulk messaging, and real-time analytics, Communicat-O helps businesses optimize customer communication and drive better results. The shared inbox boosts productivity, while the mobile-ready solution allows seamless communication on the go. With additional features like pre-configured chatbot responses, automated templates, taggable conversations, & its exceptional quality of being the only seamless mobile-ready solution in the market.

Top keywords

conversations3×1.94%
customer3×1.94%
businesses2×1.29%
communicat-o2×1.29%
communication2×1.29%
interface2×1.29%
messaging2×1.29%
mobile-ready2×1.29%
platforms2×1.29%
responses2×1.29%
seamless2×1.29%
team2×1.29%

Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud

Live Presence Suite is a standard automated chat solution that serves large scale customer service departments, while meeting all IT-architecture and business requirements. Behind a simple chat window hides an sophisticated, intelligent brain. This large language model is fed with more than 100 million conversations since 2008. Think of a chatbot, but far more advanced and intelligent. All automated chat-content is verified/compliant. Our chat can effortlessly handle thousands of conversations at once during peak loads and in several languages. We help our customers end-users personally and specifically in their client-situation in an automated way. The conversation uses the CRM-data of ServiceCloud or SalesCloud, for tailormade reasoning and answering the customer, and has a seamless integration with SF Live Chat. This contributes to a result-oriented solution that saves money and satisfies customers. Our solution has proven to be able to do the work of 1.000 FTE with a single automated chat solution, while it resolves over 89% of customer related questions automatically (C-SAT: 8,2/10). In such cases every invested euro in our solution has lead to a saving of 175 euros.

Top keywords

chat5×2.72%
automated4×2.17%
customer3×1.63%
automated chat2×1.09%
conversations2×1.09%
customers2×1.09%
intelligent2×1.09%

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool vs Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool

1. Listing metadata

Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

Is Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool or Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud cheaper?

Should I choose Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool or Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud?

Which is faster to set up, Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool or Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud?

Which works better for small vs large Salesforce AppExchange admins?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Can I migrate data between Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool and Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud?