Side-by-side comparison · 24 data points
| Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool | Chatlayer | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
Communicat-O is a multi channel messaging tool built on Salesforce to manage communication across SMS, WhatsApp, Facebook, Telegram, WeChat, Line, Zalo, Viber & Google GMB Chat on a unified platform, easily assign conversations & get real-time analytics.
| Metric | Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool | Chatlayer |
|---|---|---|
| Rating | 5.0 ★ | — |
| Total reviews | 40 | 0 |
| Free plan | — | — |
| Pricing | paid | paid |
| Pricing tiers | — | 1 tier |
| Listed features | ★ 9 | 3 |
| Languages | 1 supported | 1 supported |
| Listed since | Feb 2022 | Apr 2021 |
Based on the data on this page, Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs Chatlayer's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool at paid, Chatlayer at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended by size: small/early-stage admins who need fast install and low risk should default to Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool; mid-market and enterprise admins with specific feature requirements should evaluate both — Chatlayer's 0-review base may include the workflow context that matches your specific use case better than Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool audit • Chatlayer audit
| Last updated | — | — |
|---|
| Keyword | Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool | Chatlayer |
|---|---|---|
| chatbot | #15 | #75 |
Both Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool and Chatlayer offer paid plans only. Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool starts at paid; Chatlayer starts at paid. Compare the per-tier features in the Pricing section above before committing.
AppRanks cannot separate these two on rating, because neither publishes one. Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool does carry the larger published review base (40 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool has the deeper published review base (40 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool typically suits early-stage and growth-mode teams based on its published review base (40 reviews). Chatlayer typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool and Chatlayer both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Chatlayer" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.