Which has better reviews, sFiles | Connect to SharePoint Online! (Integrate with Microsoft 365 and Teams) or 360 CTI for Salesforce: Telephony | Click to Call | Power dialer | Call Routing?

sFiles | Connect to SharePoint Online! (Integrate with Microsoft 365 and Teams) has the higher average rating (5.0★ from 45 reviews) compared to 360 CTI for Salesforce: Telephony | Click to Call | Power dialer | Call Routing (4.9★ from 82 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose sFiles | Connect to SharePoint Online! (Integrate with Microsoft 365 and Teams) or 360 CTI for Salesforce: Telephony | Click to Call | Power dialer | Call Routing?

sFiles | Connect to SharePoint Online! (Integrate with Microsoft 365 and Teams) holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, sFiles | Connect to SharePoint Online! (Integrate with Microsoft 365 and Teams) or 360 CTI for Salesforce: Telephony | Click to Call | Power dialer | Call Routing?

Both apps are one-click installs from the Salesforce AppExchange. 360 CTI for Salesforce: Telephony | Click to Call | Power dialer | Call Routing has the deeper published review base (82 vs 45), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

sFiles | Connect to SharePoint Online! (Integrate with Microsoft 365 and Teams) typically suits early-stage and growth-mode teams based on its published review base (45 reviews). 360 CTI for Salesforce: Telephony | Click to Call | Power dialer | Call Routing typically suits early-stage and growth-mode teams based on its published review base (82 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between sFiles | Connect to SharePoint Online! (Integrate with Microsoft 365 and Teams) and 360 CTI for Salesforce: Telephony | Click to Call | Power dialer | Call Routing?

Migration support varies by app and category. sFiles | Connect to SharePoint Online! (Integrate with Microsoft 365 and Teams) and 360 CTI for Salesforce: Telephony | Click to Call | Power dialer | Call Routing both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from sFiles | Connect to SharePoint Online! (Integrate with Microsoft 365 and Teams)" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

sFiles | Connect to vs 360 CTI for — Salesforce

360 CTI for Salesforce vs sFiles | Connect to SharePoint Online! (Integrate with Microsoft 365 and Teams)

Side-by-side comparison · 24 data points

360 CTI for Salesforce

4.9·82reviews

Telephony for Salesforce: Native CTI, Open CTI & Power Dialer for phone calling, SMS, WhatsApp & voice messages with call recording & transcription for call center. Increase productivity, improve customer experience, & close more deals with no setup cost.

salesforcepaid

Change

1. Listing metadata

Field-level data

	sFiles \| Connect to SharePoint Online! (Integrate with Microsoft 365 and Teams)	360 CTI for Salesforce
Tagline	“Create folders in SharePoint Online (Microsoft 365) linked to individual records in Salesforce. Upload, download, edit, and rename from Salesforce with a single click! Do even more with code and flows using the sFiles API! Only FedRAMP Compliant solution.”255 chars	“Telephony for Salesforce: Native CTI, Open CTI & Power Dialer for phone calling, SMS, WhatsApp & voice messages with call recording & transcription for call center. Increase productivity, improve customer experience, & close more deals with no setup cost.”255 chars
Description	1154 / 2000 chars58% used	1178 / 2000 chars59% used
Screenshots	—	—
Languages	en	nlenfifrde+11 more
Platforms	Salesforce	Salesforce
Developer	Upsource Solutions	360 Degree Cloud Technologies Pvt. Ltd.

At a glance

8 metrics · auto-computed

Feature comparison between sFiles | Connect to SharePoint Online! (Integrate with Microsoft 365 and Teams) and 360 CTI for Salesforce: Telephony | Click to Call | Power dialer | Call Routing
Metric	sFiles \| Connect to SharePoint Online! (Integrate with Microsoft 365 and Teams)	360 CTI for Salesforce: Telephony \| Click to Call \| Power dialer \| Call Routing
Rating	★ 5.0 ★	4.9 ★
Total reviews	45	★ 82
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	1 tier
Listed features	6	★ 9
Languages	1 supported	16 supported
Listed since	Aug 2019	Dec 2022

Listed	August 29, 2019	December 8, 2022

Last updated	—	—

3. Features

As listed by each developer

sFiles | Connect to SharePoint Online! (Integrate with Microsoft 365 and Teams)

Quick and Easy Setup ✔ Fastest and easiest setup out there, less than 30 minutes by following our step-by-step in-app wizard! Want a hand from an expert? Schedule a call with our Test Drive Team.
Store in SharePoint and live in Salesforce ✔ Folders and files live in SharePoint Online (Office 365) without the need to synchronize any files with Salesforce. So you get to live in Salesforce without any impact to Salesforce file storage limits.
🔒 Secure ✔ Only FedRAMP Compliant solution Some tools expose sensitive info to Experience Cloud, but sFiles enterprise-level security enforces your SharePoint domain permissions, preserves system compliance, and keeps everything hidden from the world.
sFiles fully supports mobile (SF1) experience ✔ Tested and designed for Salesforce Mobile app ✔ Limited support for Field Service Mobile app
Unlimited file size uploads! ✔ sFiles' lightning component allows unlimited file size uploads
Powerful API opens up powerful features including: (sFiles Enterprise) ✔ Setup SharePoint folders from Apex. ✔ Perform actions when Salesforce record changes. ✔ Upload files ✔ Set custom columns in SharePoint .. and more!

360 CTI for Salesforce

Voice, Telephony & Cloud Telephony in Salesforce Bring every Voice call into Salesforce with 360 CTI. Built on Open CTI, it works as a CTI Connector for Telephony and Cloud Telephony, so teams manage Voice, calling and CTI workflows without switching.
Let AI Handle Routine Calls Let Conversational AI manage routine Voice conversations with 360 CTI. Its AI Calling Agent, AI Voice Agents and AI chatbot use speech-to-text, while autonomous AI Agents handle routing, lead follow-up and support.
Voice Calling with Power Dialer, Auto Dialer & Click to Dial With the 360 CTI Power Dialer and Telephony, built for high-volume outbound Voice calling, it combines Power Dialer, Auto Dialer, Predictive Dialer & Click to Dial with call logging.
Route Callers to the Right AI Contact Center Cut missed inbound calls with Call Routing. 360 CTI gives Call Center & CCaaS-ready Contact Center teams an AI-powered contact center that routes every Voice call and WhatsApp conversation to the right agent.
Capture Every Voice Call Automatically Record, transcribe, and log every Voice conversation automatically. 360 CTI combines Call Recording, Call Transcription, AI Call Transcription, Zoom and Teams sync, sentiment insights, and AI Automation.

Keyword	sFiles \| Connect to SharePoint Online! (Integrate with Microsoft 365 and Teams)	360 CTI for Salesforce
freeform	#117	#73

7. App details

Long-form description · keyword frequency

sFiles | Connect to SharePoint Online! (Integrate with Microsoft 365 and Teams)

The most complete and trusted native solution in AppExchange to integrate Salesforce and SharePoint Online's Sites and Document Libraries (included with Microsoft 365 licenses) quickly and powerfully at a record level, with automatic creation of complex folder structures. ✔ Only FedRAMP Compliant solution ✔ In App Easy Set-Up Wizard ✔ Download / Upload / Update Files and Folders ✔ Unlimited File Size Uploads ✔ Unlimited Objects ✔ Enterprise Security for Experience Cloud ✔ Link Files and Folders to Salesforce Records ✔ Customize Your Branding ✔ Auto-Create Folder Structures ✔ Easily Enable/Disable Features Reach out to our dedicated TEST DRIVE TEAM: [email protected] Enterprise version available with: · Specialized Experience Cloud (Community) components · API access to allow custom automation of folder management and file uploads · Support for multiple sites/document libraries at an app-instance level · Connect multiple Teams site libraries to Salesforce ★ 30 Minutes to get your users online ★ Our US-based Test Drive Team is always available to help you out. Click "Get It Now" to start your no-obligation, 14 day free trial. ★

Top keywords

folder3×1.86%
libraries3×1.86%
salesforce3×1.86%
available2×1.24%
cloud2×1.24%
document2×1.24%
document libraries2×1.24%
drive2×1.24%
drive team2×1.24%
enterprise2×1.24%
experience2×1.24%
experience cloud2×1.24%

360 CTI for Salesforce

360 CTI is a Salesforce-native CTI telephony, dialer, calling, and SMS app built for voice communication, sales productivity, and customer engagement inside Salesforce. Manage phone calls, SMS follow-ups, WhatsApp messages, and cloud telephony with a native CTI connector and Open CTI support. Improve productivity with AI call transcription, automated call transcripts, and intelligent voice workflows. Key capabilities: ➤ Native CTI, Open CTI & CTI connector ➤ Power Dialer, Auto Dialer & Click-to-Dial ➤ Cloud telephony with desktop & mobile calling ➤ AI call transcription & call logging ➤ IVR, routing & simultaneous ringing ➤ SMS, voice messages & follow-ups ➤ Voicemail automation & Ringless voicemail ➤ Crystal-clear voice quality & recording Use cases: ➤ Sales: Outbound calling, prospecting & faster follow-ups ➤ Support: Inbound calls & customer service workflows ➤ Contact Center: High-volume call handling & routing ➤ Recruiting: Candidate outreach & interview scheduling ➤ Financial Services: Client outreach & service calls Compliances: ➤GDPR, SOC 2, HIPAA, and ISO 100% Salesforce native CTI telephony integration – secure, scalable, and mobile compatible.

Top keywords

cti8×5.56%
call5×3.47%
telephony4×2.78%
voice4×2.78%
calling3×2.08%
calls3×2.08%
dialer3×2.08%
follow-ups3×2.08%

360 CTI for Salesforce vs sFiles | Connect to SharePoint Online! (Integrate with Microsoft 365 and Teams)

360 CTI for Salesforce

1. Listing metadata

sFiles | Connect to SharePoint Online! (Integrate with Microsoft 365 and Teams)

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

sFiles | Connect to SharePoint Online! (Integrate with Microsoft 365 and Teams) · 0 changes

360 CTI for Salesforce · 8 changes

7. App details

Frequently asked

Is sFiles | Connect to SharePoint Online! (Integrate with Microsoft 365 and Teams) or 360 CTI for Salesforce: Telephony | Click to Call | Power dialer | Call Routing cheaper?

Which has better reviews, sFiles | Connect to SharePoint Online! (Integrate with Microsoft 365 and Teams) or 360 CTI for Salesforce: Telephony | Click to Call | Power dialer | Call Routing?

Should I choose sFiles | Connect to SharePoint Online! (Integrate with Microsoft 365 and Teams) or 360 CTI for Salesforce: Telephony | Click to Call | Power dialer | Call Routing?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which is faster to set up, sFiles | Connect to SharePoint Online! (Integrate with Microsoft 365 and Teams) or 360 CTI for Salesforce: Telephony | Click to Call | Power dialer | Call Routing?

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between sFiles | Connect to SharePoint Online! (Integrate with Microsoft 365 and Teams) and 360 CTI for Salesforce: Telephony | Click to Call | Power dialer | Call Routing?