Is BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer or Align.ly Multi-Touch Attribution for B2B Companies cheaper?

BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer is the cheaper option — it offers a free plan (freemium). Align.ly Multi-Touch Attribution for B2B Companies starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.

Which has better reviews, BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer or Align.ly Multi-Touch Attribution for B2B Companies?

BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer (5.0★, 2 reviews) and Align.ly Multi-Touch Attribution for B2B Companies (5.0★, 10 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer or Align.ly Multi-Touch Attribution for B2B Companies?

AppRanks cannot separate these two on rating — both sit at 5.0★. Align.ly Multi-Touch Attribution for B2B Companies does carry the larger published review base (10 vs 2). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer or Align.ly Multi-Touch Attribution for B2B Companies?

Both apps are one-click installs from the Salesforce AppExchange. Align.ly Multi-Touch Attribution for B2B Companies has the deeper published review base (10 vs 2), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer typically suits early-stage and growth-mode teams based on its published review base (2 reviews). Align.ly Multi-Touch Attribution for B2B Companies typically suits early-stage and growth-mode teams based on its published review base (10 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer and Align.ly Multi-Touch Attribution for B2B Companies?

Migration support varies by app and category. BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer and Align.ly Multi-Touch Attribution for B2B Companies both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

BeCloud - Cloud vs Align.ly Multi-Touch — Salesforce

BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer vs Align.ly Multi-Touch Attribution for B2B Companies

Side-by-side comparison · 24 data points

BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer

5.0·2reviews

The BeInContact solution offers, together with Salesforce, a powerful routing engine unifying all contact channels in one single user interface.

salesforcefreemium

Change

1. Listing metadata

Field-level data

	BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer	Align.ly Multi-Touch Attribution for B2B Companies
Tagline	“The BeInContact solution offers, together with Salesforce, a powerful routing engine unifying all contact channels in one single user interface.”144 chars	“Understanding the complete buyer's journey in a complex B2B environment is challenging. Align.ly Attribution solves multi-touch attribution in a simple, elegant solution leveraging native Salesforce Campaigns and tracking both online and offline events.”253 chars
Description	970 / 2000 chars49% used	1143 / 2000 chars57% used
Screenshots	—	—
Languages	nlenfrdeit+3 more	en
Platforms	Salesforce	Salesforce
Developer	BeCloud Solutions	Align.ly LLC

At a glance

8 metrics · auto-computed

Feature comparison between BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer and Align.ly Multi-Touch Attribution for B2B Companies
Metric	BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer	Align.ly Multi-Touch Attribution for B2B Companies
Rating	5.0 ★	5.0 ★
Total reviews	2	★ 10
Free plan	★ Yes	—
Pricing	freemium	paid
Pricing tiers	—	1 tier
Listed features	★ 6	3
Languages	8 supported	1 supported
Listed since	Jan 2019	Apr 2020

Listed	January 2, 2019	April 24, 2020

Last updated	—	—

3. Features

As listed by each developer

BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer

EASY TO DECIDE: You will be Live in a few days without waiting for whole months. After examining your request and your needs you will be able to be operational within a few days or weeks, depending on the complexity of the project.
EASY TO USE: BeInContact is designed to be simple and intuitive. Through a short training, both remotely and in on premise, you will be able to fully grasp the entire solution and have complete access to it.
FULLY CUSTOMISABLE: BeInContact can be personalised to suite every business needs, including working with multiple communication channels. (Voice, Mail, SMS Chatbots, socials, etc...)
FULL CLOUD PLATFORM: no expansive hardware, nor IT infrastructures are needed to make BeInContact work. No defined physical location either. An internet connection is all you need
MANAGEMENT OPTIMIZATION: Manage customer interactions and agents operations without shifting from one channel to the other. All the analytics will be at your disposal on one single screen
CTI integration with Search and Pop up screens Leads and contacts-based Click to Call and Outbound campaigns Call Recording & Transcript

Align.ly Multi-Touch Attribution for B2B Companies

Native Salesforce - Align.ly Attribution leverages native Salesforce Campaigns making it easy to capture online & offline engagement. Many Attribution Models - First Touch, Last Touch, Equal Weight, U-Shaped, and Time Decay all come out-of-the-box.
Apply Attribution Retroactively - Already using Salesforce Campaigns? Great! We can apply our models to your Salesforce Campaign data. Opportunity-Based & Account-Based Attribution - Each business is slightly unique, we've got you covered.
Opportunity Value and Lifetime Value - Apply attribution based on an Opportunity Amount and/or the Lifetime Value of the Account. Sourced, Accelerated, and Influenced - Understand exactly how a touch point contributed to an Opportunity.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer	Align.ly Multi-Touch Attribution for B2B Companies
attribution	Not ranked	#1
lifetime	Not ranked	#1
lifetime value	Not ranked	#1
screen	#4	Not ranked
contact	#32	Not ranked

6. App details

Long-form description · keyword frequency

BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer

Use the advanced BeInContact solution integrated with Salesforce to develop the communication strategy that best suits your company. BeInContact solution offers, together with Salesforce, a powerful routing engine unifying all contact channels. This way, operators of the Salesforce Contact Center are able, using the BeInContact page only, to manage all the configured contact channels in one single user interface. Integration with Salesforce allows operators to have all customer information on screen, thus optimizing and simplifying daily operations. Benefits: - Eliminate screen switching with intuitive interface; - No software installation; - Reduce call handling times with automatic CTI screen pops, identify callers and route them to the right agent; - Display caller information with CTI screen pops; - Incoming callers are instantly matched to existing contact records, which are automatically displayed; - Any browser (Chrome, Firefox, Safari, etc.)

Top keywords

contact4×2.92%
salesforce4×2.92%
screen4×2.92%
beincontact3×2.19%
callers2×1.46%
channels2×1.46%
contact channels2×1.46%
cti2×1.46%
cti screen2×1.46%
cti screen pops2×1.46%
information2×1.46%
interface2×1.46%

Align.ly Multi-Touch Attribution for B2B Companies

▶ ONE HOUR IMPLEMENTATION Install and implement in less than an hour. Apply attribution retroactively and get value immediately. Other attribution solutions take 6-12 months to get value. ▶ APPLY ATTRIBUTION RETROACTIVELY Already using Salesforce Campaigns? Align.ly Attribution can run the attribution models retroactively against your existing Salesforce Campaigns. ▶ MULTI-TOUCH ATTRIBUTION MODELS First Touch, Last Touch, Equal Weight, Time Decay, and U-Shaped models are all supported out-of-the-box. ▶ OPPORTUNITY AND ACCOUNT-BASED ATTRIBUTION Does your sales team attach Contacts to Opportunities? Great! Use Opportunity-Based Attribution. Do you have a transactional sales with a small buying committee? Account-Based Attribution might be for you. ▶ ONLINE AND OFFLINE ENGAGEMENT We support both online and offline engagement. ▶ INTEGRATES WITH MARKETING AUTOMATION Eloqua, HubSpot, Marketo, and Pardot are all supported. If your marketing automation can push Leads/Contacts to Salesforce Campaigns, it will integrate with Align.ly Attribution. *** Get Started With A 7-Day Free Trial - Simply Install Through The AppExchange ***

Top keywords

attribution10×6.54%
campaigns3×1.96%
models3×1.96%
retroactively3×1.96%
salesforce3×1.96%
salesforce campaigns3×1.96%
account-based2×1.31%
account-based attribution

BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer vs Align.ly Multi-Touch Attribution for B2B Companies

BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer

1. Listing metadata

Align.ly Multi-Touch Attribution for B2B Companies

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

Is BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer or Align.ly Multi-Touch Attribution for B2B Companies cheaper?

Which has better reviews, BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer or Align.ly Multi-Touch Attribution for B2B Companies?

Should I choose BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer or Align.ly Multi-Touch Attribution for B2B Companies?

Which is faster to set up, BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer or Align.ly Multi-Touch Attribution for B2B Companies?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer and Align.ly Multi-Touch Attribution for B2B Companies?