Which has better reviews, Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording or Talkative: Video Chat | Cobrowsing | Live Chat | AI Chatbot | WhatsApp?

Should I choose Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording or Talkative: Video Chat | Cobrowsing | Live Chat | AI Chatbot | WhatsApp?

Which is faster to set up, Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording or Talkative: Video Chat | Cobrowsing | Live Chat | AI Chatbot | WhatsApp?

Both apps are one-click installs from the Salesforce AppExchange. Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording has the deeper published review base (10 vs 2), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording typically suits early-stage and growth-mode teams based on its published review base (10 reviews). Talkative: Video Chat | Cobrowsing | Live Chat | AI Chatbot | WhatsApp typically suits early-stage and growth-mode teams based on its published review base (2 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording and Talkative: Video Chat | Cobrowsing | Live Chat | AI Chatbot | WhatsApp?

AppRanks

Samespace CTI | vs Talkative: Video Chat — Salesforce

Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording vs Talkative

Side-by-side comparison · 24 data points

Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording

5.0·10reviews

Samespace docks right inside Salesforce with native integration and instantly makes your sales and support teams twice as productive with automation and streamlined workflows. Dialer, IVR, chat, and AI-powered analytics all in one affordable package.

salesforcepaid

Change

1. Listing metadata

Field-level data

	Samespace CTI \| Telephony\| Dialer \| Contact Center \| IVR \| ACD \| Call Recording	Talkative
Tagline	“Samespace docks right inside Salesforce with native integration and instantly makes your sales and support teams twice as productive with automation and streamlined workflows. Dialer, IVR, chat, and AI-powered analytics all in one affordable package.”250 chars	“Talkative adds voice, chat, video, and WhatsApp AI to Salesforce. Control your LLM, deflect queries, escalate to agents, and launch video chat — all securely. Fully supported and trusted by global brands. Smarter conversations, built for Salesforce.”251 chars
Description	1091 / 2000 chars55% used	944 / 2000 chars47% used
Screenshots	—	—
Languages	en	en
Platforms	Salesforce	Salesforce
Developer	Samespace Inc	Talkative
Listed

At a glance

8 metrics · auto-computed

Feature comparison between Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording and Talkative: Video Chat | Cobrowsing | Live Chat | AI Chatbot | WhatsApp
Metric	Samespace CTI \| Telephony\| Dialer \| Contact Center \| IVR \| ACD \| Call Recording	Talkative: Video Chat \| Cobrowsing \| Live Chat \| AI Chatbot \| WhatsApp
Rating	5.0 ★	5.0 ★
Total reviews	★ 10	2
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	1 tier
Listed features	3	★ 9
Languages	1 supported	1 supported
Listed since	Nov 2020	Jan 2020

Last updated	—	—

3. Features

As listed by each developer

2x Productivity We allow you to easily automate many aspects of your agents’ workflows, such as eliminating manual data entry, so they can DOUBLE their conversations and boost productivity across the board.
Superior User Experience We’re quicker to set up and start using, with a simple Drag and Drop setup, no developers required.
AI Powered Analytics Access crucial data on what your customers are saying during calls including feedback on your product, as well as mentions of competitors, so you can implement changes to make improvements across the board.

Talkative

Triage your most repetitive queries with generative AI conversational agents By setting up your chatbot to support repetitive and basic queries, your customer service agents can focus more on profitable pre-purchase engagement.
Train GenAI chatbots and live chat agents on brand URLs and text files Upload product and support information into an AI Knowledge Base and use a no-code Chatbot Builder to create generative AI and intent-based conversational flows.
Increase live chat agent efficiency in an instant Double your agents’ output with a host of time-saving live chat tools like AI Agent Assist, Real-Time Automatic Translation, Dynamic Canned Messages, and more.
Automatically transfer from conversational AI to human live chat agents Configure how and when chatbot interactions get escalated to your human support team, and rest assured that customers will always get the help they need.
Multimedia live chat tools for improved engagement Image / video sharing, screensharing, live video chat, voice notes, and more - all the flexible features that customers enjoy on their favourite channels.
Engage with inbound and outbound messaging in your live chat console Use WhatsApp, SMS, and Facebook Messenger to engage, sell, and support to customers.
Tailor your brand’s conversational AI experience Use Talkative Chat Experience Builder to create a premium and on-brand chatbot / live chat widgets - without the need for developers or designers.
Analyse thousands of chat interactions in seconds Use AI Interaction Insights and summaries to discover the voice of the customer and areas to improve - without hours spent studying chats.
Instant, personalised service for every customer A fast and personalised CX is the best CX: Talkative’s AI chatbots deliver your customers 24/7 multilingual customer service on autopilot, saving them time with instant self-service answers.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Samespace CTI \| Telephony\| Dialer \| Contact Center \| IVR \| ACD \| Call Recording	Talkative
ai chatbot	Not ranked	#4
telephony	#7	Not ranked
dialer	#7	Not ranked
real life conversational	Not ranked	#7
proactive	Not ranked	#7

6. App details

Long-form description · keyword frequency

Automate All Time-Wasting Tasks Our cutting edge automation saves your reps time-wasting tasks, like manual data entry, freeing them up to engage more customers and increase productivity 2x. Route Every Call Dynamically Connect prospects to the right reps, the first time, every time. Our dynamic routing directs leads based on anything you know about the caller, including lead source, campaign, past interaction history, and more. Real-Time Coaching and Monitoring Get your sales reps the help they need when they need it using our live monitoring and coaching. You’ll see what each rep is up to so you can monitor their activity and assist your team when needed, even during live calls. Raise Your Call IQ Add intelligence to your calls before they’re answered. Provide personalized customer service by automatically fetching data from any Salesforce object, and use it to dynamically route the conversation to the best available agent. Turbocharge Your Outbound Your sales team will love our automated dialer, following up leads and prospecting for new ones easier than ever before.

Top keywords

reps3×1.73%
call2×1.16%
calls2×1.16%
coaching2×1.16%
data2×1.16%
dynamically2×1.16%
leads2×1.16%
live2×1.16%
monitoring2×1.16%
route2×1.16%
sales2×1.16%
tasks2×1.16%

Talkative

Talkative brings flexible voice and chat AI directly into Salesforce. Seamlessly integrate with Sales, Service, and Experience Cloud to transform how you engage with customers. Take full control of your large language model. Customize workflows, responses, and data sources — all while maintaining enterprise-grade security and compliance. Deflect routine queries 24/7 with AI. When it matters most, escalate instantly to live agents for a smooth, connected customer experience. Need to go further? Launch live video chat for high-touch conversations like sales consultations or tech support — all within Salesforce. Activate AI-powered WhatsApp messaging for real-time, personalized service on the world’s most used chat platform. With expert onboarding and proactive support, Talkative is more than software — it’s a fully supported solution, trusted by global brands. One powerful platform. Smarter conversations. Built for Salesforce.

Top keywords

chat3×2.26%
salesforce3×2.26%
ai2×1.50%
conversations2×1.50%
experience2×1.50%
live2×1.50%
platform2×1.50%
sales2×1.50%
service2×1.50%

Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording vs Talkative

Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording

1. Listing metadata

Talkative

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

Is Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording or Talkative: Video Chat | Cobrowsing | Live Chat | AI Chatbot | WhatsApp cheaper?

Which has better reviews, Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording or Talkative: Video Chat | Cobrowsing | Live Chat | AI Chatbot | WhatsApp?

Should I choose Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording or Talkative: Video Chat | Cobrowsing | Live Chat | AI Chatbot | WhatsApp?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which is faster to set up, Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording or Talkative: Video Chat | Cobrowsing | Live Chat | AI Chatbot | WhatsApp?

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording and Talkative: Video Chat | Cobrowsing | Live Chat | AI Chatbot | WhatsApp?