Talkative: Video Chat | Cobrowsing | Live Chat | AI Chatbot | WhatsApp for Salesforce AppExchange
By Talkative
Talkative: Video Chat | Cobrowsing | Live Chat | AI Chatbot | WhatsApp is the #84 ranked commerce app on Salesforce, with a 5.0 average rating from 2 reviews, as a paid app, as of Sep 12, 2026.
Talkative: Video Chat | Cobrowsing | Live Chat | AI Chatbot | WhatsApp is a Salesforce AppExchange app by Talkative. With a rating of 5.0★ from 2 reviews, it currently ranks #84 in the Commerce category.
AppRanks data: Talkative: Video Chat | Cobrowsing | Live Chat | AI Chatbot | WhatsApp ranks #84 in Commerce on Salesforce AppExchange, placing it in the top 15% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Talkative: Video Chat | Cobrowsing | Live Chat | AI Chatbot | WhatsApp is a category-leading Salesforce app with a limited review volume. It is listed in the Commerce category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 2 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Published by Talkative — established developer track record
Cons
- −Limited review base (2) — ratings can shift significantly with new feedback
- −Paid-only pricing (paid) — evaluation requires committing payment details
Looking to switch from Talkative: Video Chat | Cobrowsing | Live Chat | AI Chatbot | WhatsApp?
See Talkative: Video Chat | Cobrowsing | Live Chat | AI Chatbot | WhatsApp's alternatives ranked by audit score, rating, and review velocity.
About Talkative: Video Chat | Cobrowsing | Live Chat | AI Chatbot | WhatsApp
How Talkative: Video Chat | Cobrowsing | Live Chat | AI Chatbot | WhatsApp works
Talkative brings flexible voice and chat AI directly into Salesforce. Seamlessly integrate with Sales, Service, and Experience Cloud to transform how you engage with customers.
Take full control of your large language model. Customize workflows, responses, and data sources — all while maintaining enterprise-grade security and compliance.
Deflect routine queries 24/7 with AI. When it matters most, escalate instantly to live agents for a smooth, connected customer experience.
Need to go further? Launch live video chat for high-touch conversations like sales consultations or tech support — all within Salesforce.
Activate AI-powered WhatsApp messaging for real-time, personalized service on the world’s most used chat platform.
With expert onboarding and proactive support, Talkative is more than software — it’s a fully supported solution, trusted by global brands.
One powerful platform. Smarter conversations. Built for Salesforce.
Key features
- Triage your most repetitive queries with generative AI conversational agents By setting up your chatbot to support repetitive and basic queries, your customer service agents can focus more on profitable pre-purchase engagement.
- Train GenAI chatbots and live chat agents on brand URLs and text files Upload product and support information into an AI Knowledge Base and use a no-code Chatbot Builder to create generative AI and intent-based conversational flows.
- Increase live chat agent efficiency in an instant Double your agents’ output with a host of time-saving live chat tools like AI Agent Assist, Real-Time Automatic Translation, Dynamic Canned Messages, and more.
- Automatically transfer from conversational AI to human live chat agents Configure how and when chatbot interactions get escalated to your human support team, and rest assured that customers will always get the help they need.
- Multimedia live chat tools for improved engagement Image / video sharing, screensharing, live video chat, voice notes, and more - all the flexible features that customers enjoy on their favourite channels.
- Engage with inbound and outbound messaging in your live chat console Use WhatsApp, SMS, and Facebook Messenger to engage, sell, and support to customers.
- Tailor your brand’s conversational AI experience Use Talkative Chat Experience Builder to create a premium and on-brand chatbot / live chat widgets - without the need for developers or designers.
- Analyse thousands of chat interactions in seconds Use AI Interaction Insights and summaries to discover the voice of the customer and areas to improve - without hours spent studying chats.
- Instant, personalised service for every customer A fast and personalised CX is the best CX: Talkative’s AI chatbots deliver your customers 24/7 multilingual customer service on autopilot, saving them time with instant self-service answers.
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Video Chat SupportEngage with customers face-to-face through video conferencing.
- Voice IntegrationIntegrate voice capabilities into your applications for enhanced communication.
- WhatsApp MessagingEngage customers through direct WhatsApp messaging for support and updates.
Category rankings
As of Sep 12, 2026- Commerce#84of 570Top 15%
- Customer Service#437of 1,137Top 39%
- Sales#562of 1,766Top 32%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Talkative: Video Chat | Cobrowsing | Live Chat | AI Chatbot | WhatsApp ranks for 7 keywords across Salesforce AppExchange. Here are the top 3:
- Rank #4
- Rank #7
- Rank #7
Competitors & alternatives
Talkative: Video Chat | Cobrowsing | Live Chat | AI Chatbot | WhatsApp doesn't have curated competitor matchups yet. Other tracked commerce apps on Salesforce:
Frequently asked questions
What is Talkative: Video Chat | Cobrowsing | Live Chat | AI Chatbot | WhatsApp?
Talkative: Video Chat | Cobrowsing | Live Chat | AI Chatbot | WhatsApp is an app for Salesforce. It currently holds a 5.0-star rating from 2 merchant reviews, and it has been listed on the marketplace since 2020. It is listed under the Commerce category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Talkative.
Is Talkative: Video Chat | Cobrowsing | Live Chat | AI Chatbot | WhatsApp free?
Talkative: Video Chat | Cobrowsing | Live Chat | AI Chatbot | WhatsApp does not offer a permanent free plan on Salesforce. Pricing starts at 59, and the listed tiers are Business. Trial availability and exact billing terms are mirrored from the live Salesforce listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Talkative: Video Chat | Cobrowsing | Live Chat | AI Chatbot | WhatsApp?
Talkative: Video Chat | Cobrowsing | Live Chat | AI Chatbot | WhatsApp is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Commerce category on Salesforce.
Where does Talkative: Video Chat | Cobrowsing | Live Chat | AI Chatbot | WhatsApp rank on Salesforce?
Talkative: Video Chat | Cobrowsing | Live Chat | AI Chatbot | WhatsApp currently sits at position #84 in the Commerce category on Salesforce. That places it in the top 15% of 570 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Talkative: Video Chat | Cobrowsing | Live Chat | AI Chatbot | WhatsApp integrate with?
Talkative: Video Chat | Cobrowsing | Live Chat | AI Chatbot | WhatsApp lists 4 integrations on its Salesforce marketplace page. The most prominent are Sales Cloud, Service Cloud, B2C Commerce Cloud, None. Integration data is mirrored from the live Salesforce listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.