Is Einstein Contact Us Bot or Centro: Achieve Full Control Between Slack and Salesforce cheaper?

Einstein Contact Us Bot is the cheaper option — it offers a free plan (free). Centro: Achieve Full Control Between Slack and Salesforce starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.

Which has better reviews, Einstein Contact Us Bot or Centro: Achieve Full Control Between Slack and Salesforce?

Centro: Achieve Full Control Between Slack and Salesforce has the higher average rating (5.0★ from 44 reviews) compared to Einstein Contact Us Bot (4.0★ from 8 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Einstein Contact Us Bot or Centro: Achieve Full Control Between Slack and Salesforce?

Centro: Achieve Full Control Between Slack and Salesforce holds the higher average rating (5.0★ vs 4.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Einstein Contact Us Bot or Centro: Achieve Full Control Between Slack and Salesforce?

Both apps are one-click installs from the Salesforce AppExchange. Centro: Achieve Full Control Between Slack and Salesforce has the deeper published review base (44 vs 8), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Einstein Contact Us Bot typically suits early-stage and growth-mode teams based on its published review base (8 reviews). Centro: Achieve Full Control Between Slack and Salesforce typically suits early-stage and growth-mode teams based on its published review base (44 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Einstein Contact Us Bot and Centro: Achieve Full Control Between Slack and Salesforce?

Migration support varies by app and category. Einstein Contact Us Bot and Centro: Achieve Full Control Between Slack and Salesforce both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Einstein Contact Us Bot" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Einstein Contact Us vs Centro: Achieve Full — Salesforce

Einstein Contact Us Bot vs Centro

Side-by-side comparison · 24 data points

Einstein Contact Us Bot

4.0·8reviews

Replace your Web2Lead and Web2Case static forms with a conversational experience, available 24/7 to create, qualify and route new Leads, answer your most common questions and if needed, create, qualify and route Cases within your contact center.

salesforcefree

Change

1. Listing metadata

Field-level data

	Einstein Contact Us Bot	Centro
Tagline	“Replace your Web2Lead and Web2Case static forms with a conversational experience, available 24/7 to create, qualify and route new Leads, answer your most common questions and if needed, create, qualify and route Cases within your contact center.”245 chars	“The top-rated Slack, Microsoft Teams, and Salesforce integration on the AppExchange. An integration that works, and a customer-first support model to help you along the way. MS Teams and Slack Customers love our world-class support and pragmatic approach!”255 chars
Description	892 / 2000 chars45% used	1197 / 2000 chars60% used
Screenshots	—	—
Languages	nlenfifrde+11 more	en
Platforms	Salesforce	Salesforce
Developer	Salesforce Labs	Centro LLC

At a glance

8 metrics · auto-computed

Feature comparison between Einstein Contact Us Bot and Centro: Achieve Full Control Between Slack and Salesforce
Metric	Einstein Contact Us Bot	Centro: Achieve Full Control Between Slack and Salesforce
Rating	4.0 ★	★ 5.0 ★
Total reviews	8	★ 44
Free plan	★ Yes	—
Pricing	free	paid
Pricing tiers	—	2 tiers
Listed features	3	★ 9
Languages	16 supported	1 supported
Listed since	Sep 2019	Nov 2020

Listed	September 3, 2019	November 30, 2020

Last updated	—	—

3. Features

As listed by each developer

Einstein Contact Us Bot

Prospects don’t like to fill forms. Instead, deploy a “Contact us” bot to capture more Leads.
Expose your public knowledge base to answer the most common question.
Offer a 24/7 customer service experience and smartly route any request to the right employee.

Centro

View every Slack or Microsoft Teams channel connected to a Salesforce record in one place. Create channels for important customer conversations, surface them in Salesforce with Centro Linked Records, and save hours spent catching up.
Bring Salesforce records into Slack or Microsoft Teams so your team can act in seconds. Build custom notifications with Flow, or let users create their own with Centro Nudges. Notify, respond, and move work forward faster.
Keep Salesforce updated from wherever conversations happen. Create cases or tasks from Slack and Microsoft Teams messages using custom forms, automatically deflect common requests, and streamline even more workflows.
Agentforce for Teams: Access Agentforce directly in Microsoft Teams. Get trusted answers, ask follow-up questions, receive proactive alerts, and update Salesforce records using natural language.
Swarming for Teams: Create Salesforce case swarms in Microsoft Teams with one click. Collaborate, edit records, track updates, and resolve customer issues faster without duplicating work.
Salesforce Channels for Teams: Connect Microsoft Teams chats and channels to any Salesforce record. Collaborate in context, add participants, edit records, and associate shared files with the right opportunity or case.
Support Customers in Slack Connect: Let customers create and manage Salesforce cases from Slack Connect. Route requests, sync messages and status updates, support agent replies, and share surveys—all within the conversation.
Embedded Slack in Experience Cloud: Embed record-linked Slack conversations in Experience Cloud. Users can message and @mention teammates from Salesforce while keeping discussions synchronized across Slack and the customer experience.
Centro Broadcasts lets you send bulk messages to customers, partners, vendors, or internal teams through Slack Connect or Microsoft Teams. Get notified about responses and track every engagement in one place.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Einstein Contact Us Bot	Centro
slack	Not ranked	#2
microsoft teams	Not ranked	#3
keeping teams	Not ranked	#3
qualified	#4	Not ranked
contact form	#5	Not ranked

7. App details

Long-form description · keyword frequency

Einstein Contact Us Bot

Replace your Web2Lead sand Web2Case static forms with a conversational experience, available 24/7 to create, qualify and route new Leads, answer your most common questions and if needed, create, qualify and route Cases within your contact center. “Contact Us“ Bot is a package which fully configures Einstein Bots to turn static web forms into conversations. Deploy an engaging experience on your website with our embedded chat widget, or on your community with a couple of clicks. In order to install this package, please follow these steps: 1. Check the Installation prerequisite: https://salesforce.quip.com/eWRVAABKItz6 2. Install the package * For this unmanaged package, please be sure to install for all users 3. Check the Post Installation Setup: https://salesforce.quip.com/iBvKAKdeySfX This app is part of the Force™ Collection. You can see it here: https://sforce.co/33fkLT7

Top keywords

package4×2.84%
https3×2.13%
install3×2.13%
check2×1.42%
com2×1.42%
contact2×1.42%
experience2×1.42%
forms2×1.42%
https salesforce2×1.42%
https salesforce quip2×1.42%
installation2×1.42%
package please2×1.42%

Centro

Surround your customer with the team with data and actions. This is the Salesforce, Slack, and Microsoft Teams integration you've been waiting for. Centro saves you hours, increases customer satisfaction, and gives comfort that everything is tied to Salesforce. Keep everything Centro-lized. 🔗 Linked Salesforce records to discover, organize, and engage Slack or MS Teams inside Salesforce. 🧙 Smart channel summary. Spend less time reading and more time engaging. ✨ Agentforce Agents in MS Teams! 🦾 Automate anything in Slack and MS Teams. Create and manage Channels and Chats using Salesforce Flow and our workplace chat triggers 📝 Create Salesforce Forms in Slack or MS Teams, leveraging a shared Salesforce connection. Let anyone in Slack Connect log a Case, for example 😬 Replace Chatter with Slack or MSTeams, embedded in any Salesforce record. A mini-chat client inside of Salesforce! ☁️ We are 100% focused on the Salesforce, Slack, and Microsoft Teams platforms Centro is a truly native UI and workflow experience inside Salesforce, Slack, and Microsoft Teams. One horizontal app to manage. Build out any use case you can imagine, get started today with a 14-day free trial!

Top keywords

salesforce11×6.08%
slack8×4.42%
teams7×3.87%
ms4×2.21%
ms teams4×2.21%
inside3×1.66%
microsoft3×1.66%
microsoft teams3×1.66%

Einstein Contact Us Bot vs Centro

Einstein Contact Us Bot

1. Listing metadata

Centro

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

Einstein Contact Us Bot · 0 changes

Centro · 1 changes

7. App details

Frequently asked

Is Einstein Contact Us Bot or Centro: Achieve Full Control Between Slack and Salesforce cheaper?

Which has better reviews, Einstein Contact Us Bot or Centro: Achieve Full Control Between Slack and Salesforce?

Should I choose Einstein Contact Us Bot or Centro: Achieve Full Control Between Slack and Salesforce?

Which is faster to set up, Einstein Contact Us Bot or Centro: Achieve Full Control Between Slack and Salesforce?

Which works better for small vs large Salesforce AppExchange admins?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Can I migrate data between Einstein Contact Us Bot and Centro: Achieve Full Control Between Slack and Salesforce?