Centro: Achieve Full Control Between Slack and Salesforce for Salesforce AppExchange
By Centro LLC
Centro: Achieve Full Control Between Slack and Salesforce is the #107 ranked customer service app on Salesforce, with a 5.0 average rating from 44 reviews, as a paid app, as of Sep 3, 2026.
Centro: Achieve Full Control Between Slack and Salesforce is a Salesforce AppExchange app by Centro LLC. With a rating of 5.0★ from 44 reviews, it currently ranks #107 in the Customer Service category.
AppRanks data: Centro: Achieve Full Control Between Slack and Salesforce ranks #107 in Customer Service on Salesforce AppExchange, placing it in the top 10% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Centro: Achieve Full Control Between Slack and Salesforce is a category-leading Salesforce app with a limited review volume. It is listed in the Customer Service category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 44 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Published by Centro LLC — established developer track record
Cons
- −Limited review base (44) — ratings can shift significantly with new feedback
- −Paid-only pricing (paid) — evaluation requires committing payment details
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About Centro: Achieve Full Control Between Slack and Salesforce
How Centro: Achieve Full Control Between Slack and Salesforce works
Surround your customer with the team with data and actions. This is the Salesforce, Slack, and Microsoft Teams integration you've been waiting for. Centro saves you hours, increases customer satisfaction, and gives comfort that everything is tied to Salesforce. Keep everything Centro-lized.
🔗 Linked Salesforce records to discover, organize, and engage Slack or MS Teams inside Salesforce. 🧙 Smart channel summary. Spend less time reading and more time engaging. ✨ Agentforce Agents in MS Teams! 🦾 Automate anything in Slack and MS Teams. Create and manage Channels and Chats using Salesforce Flow and our workplace chat triggers 📝 Create Salesforce Forms in Slack or MS Teams, leveraging a shared Salesforce connection. Let anyone in Slack Connect log a Case, for example 😬 Replace Chatter with Slack or MSTeams, embedded in any Salesforce record. A mini-chat client inside of Salesforce! ☁️ We are 100% focused on the Salesforce, Slack, and Microsoft Teams platforms
Centro is a truly native UI and workflow experience inside Salesforce, Slack, and Microsoft Teams. One horizontal app to manage. Build out any use case you can imagine, get started today with a 14-day free trial!
Key features
- View every Slack or Microsoft Teams channel connected to a Salesforce record in one place. Create channels for important customer conversations, surface them in Salesforce with Centro Linked Records, and save hours spent catching up.
- Bring Salesforce records into Slack or Microsoft Teams so your team can act in seconds. Build custom notifications with Flow, or let users create their own with Centro Nudges. Notify, respond, and move work forward faster.
- Keep Salesforce updated from wherever conversations happen. Create cases or tasks from Slack and Microsoft Teams messages using custom forms, automatically deflect common requests, and streamline even more workflows.
- Agentforce for Teams: Access Agentforce directly in Microsoft Teams. Get trusted answers, ask follow-up questions, receive proactive alerts, and update Salesforce records using natural language.
- Swarming for Teams: Create Salesforce case swarms in Microsoft Teams with one click. Collaborate, edit records, track updates, and resolve customer issues faster without duplicating work.
- Salesforce Channels for Teams: Connect Microsoft Teams chats and channels to any Salesforce record. Collaborate in context, add participants, edit records, and associate shared files with the right opportunity or case.
- Support Customers in Slack Connect: Let customers create and manage Salesforce cases from Slack Connect. Route requests, sync messages and status updates, support agent replies, and share surveys—all within the conversation.
- Embedded Slack in Experience Cloud: Embed record-linked Slack conversations in Experience Cloud. Users can message and @mention teammates from Salesforce while keeping discussions synchronized across Slack and the customer experience.
- Centro Broadcasts lets you send bulk messages to customers, partners, vendors, or internal teams through Slack Connect or Microsoft Teams. Get notified about responses and track every engagement in one place.
Category rankings
As of Sep 4, 2026- Customer Service#107of 1,112Top 10%
- It And Administration#150of 1,463Top 11%
- Sales#166of 1,713Top 10%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Centro: Achieve Full Control Between Slack and Salesforce ranks for 7 keywords across Salesforce AppExchange. Here are the top 3:
- Rank #2
- 2.slackRank #2
- Rank #3
Competitors & alternatives
Centro: Achieve Full Control Between Slack and Salesforce doesn't have curated competitor matchups yet. Other tracked customer service apps on Salesforce:
Frequently asked questions
What is Centro: Achieve Full Control Between Slack and Salesforce?
Centro: Achieve Full Control Between Slack and Salesforce is an app for Salesforce. It currently holds a 5.0-star rating from 44 merchant reviews, and it has been listed on the marketplace since 2020. It is listed under the Customer Service category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Centro LLC.
Is Centro: Achieve Full Control Between Slack and Salesforce free?
Centro: Achieve Full Control Between Slack and Salesforce does not offer a permanent free plan on Salesforce. Pricing starts at 15, and the listed tiers are Centro Limited, Centro Standard. Trial availability and exact billing terms are mirrored from the live Salesforce listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Centro: Achieve Full Control Between Slack and Salesforce?
Centro: Achieve Full Control Between Slack and Salesforce is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Customer Service category on Salesforce.
Where does Centro: Achieve Full Control Between Slack and Salesforce rank on Salesforce?
Centro: Achieve Full Control Between Slack and Salesforce currently sits at position #107 in the Customer Service category on Salesforce. That places it in the top 10% of 1,112 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Centro: Achieve Full Control Between Slack and Salesforce integrate with?
Centro: Achieve Full Control Between Slack and Salesforce lists 5 integrations on its Salesforce marketplace page. The most prominent are Sales Cloud, Service Cloud, Experience Cloud, Sales Cloud, Service Cloud. Integration data is mirrored from the live Salesforce listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.