Which has better reviews, PDF Butler - Document Generation | PDF, Word, PPTX, Email & Excel Generator or 360 CTI for Salesforce: Telephony | Click to Call | Power dialer | Call Routing?

PDF Butler - Document Generation | PDF, Word, PPTX, Email & Excel Generator has the higher average rating (5.0★ from 220 reviews) compared to 360 CTI for Salesforce: Telephony | Click to Call | Power dialer | Call Routing (4.9★ from 82 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose PDF Butler - Document Generation | PDF, Word, PPTX, Email & Excel Generator or 360 CTI for Salesforce: Telephony | Click to Call | Power dialer | Call Routing?

PDF Butler - Document Generation | PDF, Word, PPTX, Email & Excel Generator holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, PDF Butler - Document Generation | PDF, Word, PPTX, Email & Excel Generator or 360 CTI for Salesforce: Telephony | Click to Call | Power dialer | Call Routing?

Both apps are one-click installs from the Salesforce AppExchange. PDF Butler - Document Generation | PDF, Word, PPTX, Email & Excel Generator has the deeper published review base (220 vs 82), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

PDF Butler - Document Generation | PDF, Word, PPTX, Email & Excel Generator typically suits early-stage and growth-mode teams based on its published review base (220 reviews). 360 CTI for Salesforce: Telephony | Click to Call | Power dialer | Call Routing typically suits early-stage and growth-mode teams based on its published review base (82 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between PDF Butler - Document Generation | PDF, Word, PPTX, Email & Excel Generator and 360 CTI for Salesforce: Telephony | Click to Call | Power dialer | Call Routing?

Migration support varies by app and category. PDF Butler - Document Generation | PDF, Word, PPTX, Email & Excel Generator and 360 CTI for Salesforce: Telephony | Click to Call | Power dialer | Call Routing both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from 360 CTI for Salesforce: Telephony | Click to Call | Power dialer | Call Routing" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

PDF Butler - Document vs 360 CTI for — Salesforce

360 CTI for Salesforce vs PDF Butler - Document Generation | PDF, Word, PPTX,

Side-by-side comparison · 24 data points

360 CTI for Salesforce

4.9·82reviews

Telephony for Salesforce: Native CTI, Open CTI & Power Dialer for phone calling, SMS, WhatsApp & voice messages with call recording & transcription for call center. Increase productivity, improve customer experience, & close more deals with no setup cost.

salesforcepaid

Change

1. Listing metadata

Field-level data

	PDF Butler - Document Generation \| PDF, Word, PPTX,	360 CTI for Salesforce
Tagline	“Generate on-brand documents from Salesforce—quickly and at scale. PDF Butler combines document generation, data extraction, contract negotiation, collaboration, eSignature, and Agentforce integrations in one platform for the entire document lifecycle.”251 chars	“Telephony for Salesforce: Native CTI, Open CTI & Power Dialer for phone calling, SMS, WhatsApp & voice messages with call recording & transcription for call center. Increase productivity, improve customer experience, & close more deals with no setup cost.”255 chars
Description	1112 / 2000 chars56% used	1178 / 2000 chars59% used
Screenshots	—	—
Languages	nlenfifrde+11 more	nlenfifrde+11 more
Platforms	Salesforce	Salesforce
Developer	CloudCrossing

At a glance

8 metrics · auto-computed

Feature comparison between PDF Butler - Document Generation | PDF, Word, PPTX, Email & Excel Generator and 360 CTI for Salesforce: Telephony | Click to Call | Power dialer | Call Routing
Metric	PDF Butler - Document Generation \| PDF, Word, PPTX, Email & Excel Generator	360 CTI for Salesforce: Telephony \| Click to Call \| Power dialer \| Call Routing
Rating	★ 5.0 ★	4.9 ★
Total reviews	★ 220	82
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	1 tier
Listed features	9	9
Languages	16 supported	16 supported
Listed since	Jan 2019	Dec 2022

AppRanks verdict

Generated from live data on this page

The call

PDF Butler - Document Generation | PDF, Word, PPTX, Email & Excel Generator edges out 360 CTI for Salesforce: Telephony | Click to Call | Power dialer | Call Routing on rating (5.0★ vs 4.9★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.

Pricing

Pricing entry tiers: PDF Butler - Document Generation | PDF, Word, PPTX, Email & Excel Generator at paid, 360 CTI for Salesforce: Telephony | Click to Call | Power dialer | Call Routing at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

PDF Butler - Document Generation | PDF, Word, PPTX, Email & Excel Generator has the larger user base (220 reviews vs 82), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. 360 CTI for Salesforce: Telephony | Click to Call | Power dialer | Call Routing's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to PDF Butler - Document Generation | PDF, Word, PPTX, Email & Excel Generator; mid-market and enterprise admins with specific feature requirements should evaluate both — 360 CTI for Salesforce: Telephony | Click to Call | Power dialer | Call Routing's 82-review base may include the workflow context that matches your specific use case better than PDF Butler - Document Generation | PDF, Word, PPTX, Email & Excel Generator's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: PDF Butler - Document Generation | PDF, Word, PPTX, Email & Excel Generator audit • 360 CTI for Salesforce: Telephony | Click to Call | Power dialer | Call Routing audit

Listed	January 21, 2019	December 8, 2022

Last updated	—	—

3. Features

As listed by each developer

PDF Butler - Document Generation | PDF, Word, PPTX,

Complex document workflows slow your team down. Automate document generation from any Salesforce object and create quotes, contracts, proposals, invoices, and more using Salesforce data—without leaving your CRM.
Manual document steps create bottlenecks. Add document generation actions to Salesforce Flow to automate document creation, approvals, and delivery as part of your existing workflows—without manual intervention.
Complex CPQ workflows make accurate documents difficult to produce. Turn Salesforce product, pricing, and customer data into personalized documents in just a few clicks—reducing manual work and accelerating document creation.
Creating branded PDFs manually takes time. Automate document generation and PDF creation from Salesforce data, using dynamic templates, objects, and workflows to deliver accurate, branded PDFs automatically.
Getting contracts signed can slow down deals. Use Digital Signature to automate signing workflows for opportunities, quotes, and contracts—so recipients can sign faster from anywhere without leaving Salesforce.
Documents scattered across systems make collaboration difficult. Centralize document management in Salesforce, collaborate through SharePoint or Google Drive, and access documents with the built-in PDF reader—all in one place.
Manually entering data from scanned documents is slow and error-prone. Document Extractor uses advanced OCR and AI to capture typed or handwritten data and map it directly to standard or custom Salesforce objects.
Every industry has different document requirements. PDF Butler supports industries including manufacturing, healthcare, financial services, and non-profits, generating documents tailored to specific business and industry needs.
Different teams need documents in different formats. Generate and deliver content as PDF, Word, Excel, Email, PowerPoint, or Fillable Forms–so you can support every document use case from a single Salesforce platform.

360 CTI for Salesforce

Voice, Telephony & Cloud Telephony in Salesforce Bring every Voice call into Salesforce with 360 CTI. Built on Open CTI, it works as a CTI Connector for Telephony and Cloud Telephony, so teams manage Voice, calling and CTI workflows without switching.
Let AI Handle Routine Calls Let Conversational AI manage routine Voice conversations with 360 CTI. Its AI Calling Agent, AI Voice Agents and AI chatbot use speech-to-text, while autonomous AI Agents handle routing, lead follow-up and support.
Voice Calling with Power Dialer, Auto Dialer & Click to Dial With the 360 CTI Power Dialer and Telephony, built for high-volume outbound Voice calling, it combines Power Dialer, Auto Dialer, Predictive Dialer & Click to Dial with call logging.
Route Callers to the Right AI Contact Center Cut missed inbound calls with Call Routing. 360 CTI gives Call Center & CCaaS-ready Contact Center teams an AI-powered contact center that routes every Voice call and WhatsApp conversation to the right agent.
Capture Every Voice Call Automatically Record, transcribe, and log every Voice conversation automatically. 360 CTI combines Call Recording, Call Transcription, AI Call Transcription, Zoom and Teams sync, sentiment insights, and AI Automation.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	PDF Butler - Document Generation \| PDF, Word, PPTX,	360 CTI for Salesforce
combines	#12	#3
freeform	#17	#73
contact form	#47	#84
chatbot	#106	#35
e-sign	#73	#116

7. App details

Long-form description · keyword frequency

PDF Butler - Document Generation | PDF, Word, PPTX,

PDF Butler simplifies document automation in Salesforce. Natively integrated with Salesforce, it supports the entire document lifecycle—from data collection and document generation to contract management, eSignature, collaboration, storage, and AI-powered document workflows. Core Capabilities: ✔ Document Extractor – Turn scanned documents into Salesforce records automatically. ✔ Dynamic Forms – Easily collect and update Salesforce records. ✔ Contract Lifecycle Management (CLM) – Manage contracts directly from Salesforce. ✔ Document Generation – Generate personalized, branded documents with one click. ✔ Batch Document Generation – Automate bulk documents at scale. ✔ Digital Signature – Send and sign documents directly from Salesforce. ✔ Document Management & Collaboration – Keep every document organized and connected. ✔ Document Agent (AI) – Use AI to speed up document work. With support for PDF, Word, Excel, Email, PowerPoint, and Fillable Forms, PDF Butler provides flexibility across use cases. From a single contract to thousands of invoices, automate document workflows at scale—without code.

Top keywords

document12×8.63%
salesforce6×4.32%
documents4×2.88%
contract3×2.16%
document generation3×2.16%
generation3×2.16%
management3×2.16%
pdf3×2.16%
ai2×1.44%
automate2×1.44%
butler2×1.44%
collaboration2×1.44%

360 CTI for Salesforce

360 CTI is a Salesforce-native CTI telephony, dialer, calling, and SMS app built for voice communication, sales productivity, and customer engagement inside Salesforce. Manage phone calls, SMS follow-ups, WhatsApp messages, and cloud telephony with a native CTI connector and Open CTI support. Improve productivity with AI call transcription, automated call transcripts, and intelligent voice workflows. Key capabilities: ➤ Native CTI, Open CTI & CTI connector ➤ Power Dialer, Auto Dialer & Click-to-Dial ➤ Cloud telephony with desktop & mobile calling ➤ AI call transcription & call logging ➤ IVR, routing & simultaneous ringing ➤ SMS, voice messages & follow-ups ➤ Voicemail automation & Ringless voicemail ➤ Crystal-clear voice quality & recording Use cases: ➤ Sales: Outbound calling, prospecting & faster follow-ups ➤ Support: Inbound calls & customer service workflows ➤ Contact Center: High-volume call handling & routing ➤ Recruiting: Candidate outreach & interview scheduling ➤ Financial Services: Client outreach & service calls Compliances: ➤GDPR, SOC 2, HIPAA, and ISO 100% Salesforce native CTI telephony integration – secure, scalable, and mobile compatible.

Top keywords

cti8×5.56%
call5×3.47%
telephony4×2.78%
voice4×2.78%
calling3×2.08%
calls3×2.08%
dialer3×2.08%
follow-ups3×2.08%

360 CTI for Salesforce vs PDF Butler - Document Generation | PDF, Word, PPTX,

360 CTI for Salesforce

1. Listing metadata

PDF Butler - Document Generation | PDF, Word, PPTX,

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

PDF Butler - Document Generation | PDF, Word, PPTX, · 8 changes

360 CTI for Salesforce · 8 changes

7. App details

Frequently asked

Is PDF Butler - Document Generation | PDF, Word, PPTX, Email & Excel Generator or 360 CTI for Salesforce: Telephony | Click to Call | Power dialer | Call Routing cheaper?

Which has better reviews, PDF Butler - Document Generation | PDF, Word, PPTX, Email & Excel Generator or 360 CTI for Salesforce: Telephony | Click to Call | Power dialer | Call Routing?

Should I choose PDF Butler - Document Generation | PDF, Word, PPTX, Email & Excel Generator or 360 CTI for Salesforce: Telephony | Click to Call | Power dialer | Call Routing?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which is faster to set up, PDF Butler - Document Generation | PDF, Word, PPTX, Email & Excel Generator or 360 CTI for Salesforce: Telephony | Click to Call | Power dialer | Call Routing?

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between PDF Butler - Document Generation | PDF, Word, PPTX, Email & Excel Generator and 360 CTI for Salesforce: Telephony | Click to Call | Power dialer | Call Routing?