Which works better for small vs large Salesforce AppExchange admins?

PDF Butler - Document Generation | PDF, Word, PPTX, Email & Excel Generator typically suits early-stage and growth-mode teams based on its published review base (220 reviews). 8x8 XCaas typically suits early-stage and growth-mode teams based on its published review base (1 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

PDF Butler - Document vs 8x8 XCaas — Salesforce

PDF Butler - Document Generation | PDF, Word, PPTX, vs 8x8 XCaas

Side-by-side comparison · 24 data points

PDF Butler - Document Generation | PDF, Word, PPTX,

5.0·220reviews

Generate on-brand documents from Salesforce—quickly and at scale. PDF Butler combines document generation, data extraction, contract negotiation, collaboration, eSignature, and Agentforce integrations in one platform for the entire document lifecycle.

salesforcepaid

Change

1. Listing metadata

Field-level data

	PDF Butler - Document Generation \| PDF, Word, PPTX,	8x8 XCaas
Tagline	“Generate on-brand documents from Salesforce—quickly and at scale. PDF Butler combines document generation, data extraction, contract negotiation, collaboration, eSignature, and Agentforce integrations in one platform for the entire document lifecycle.”251 chars	“8x8 for Salesforce seamlessly integrates your 8x8 Contact Center and Work solutions, enhancing communication and productivity within Salesforce.”144 chars
Description	1112 / 2000 chars56% used	1137 / 2000 chars57% used
Screenshots	—	—
Languages	nlenfifrde+11 more	enfr
Platforms	Salesforce	Salesforce
Developer	CloudCrossing	8x8, Inc.

At a glance

8 metrics · auto-computed

Feature comparison between PDF Butler - Document Generation | PDF, Word, PPTX, Email & Excel Generator and 8x8 XCaas
Metric	PDF Butler - Document Generation \| PDF, Word, PPTX, Email & Excel Generator	8x8 XCaas
Rating	★ 5.0 ★	4.0 ★
Total reviews	★ 220	1
Free plan	—	★ Yes
Pricing	paid	free_to_install
Pricing tiers	1 tier	—
Listed features	★ 9	7
Languages	16 supported	2 supported
Listed since	Jan 2019	Nov 2019

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, PDF Butler - Document Generation | PDF, Word, PPTX, Email & Excel Generator is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs 8x8 XCaas's 4.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

On pricing, 8x8 XCaas offers a free tier (free_to_install) while PDF Butler - Document Generation | PDF, Word, PPTX, Email & Excel Generator starts at paid. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.

Review base

PDF Butler - Document Generation | PDF, Word, PPTX, Email & Excel Generator has the larger user base (220 reviews vs 1), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. 8x8 XCaas's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to PDF Butler - Document Generation | PDF, Word, PPTX, Email & Excel Generator; mid-market and enterprise admins with specific feature requirements should evaluate both — 8x8 XCaas's 1-review base may include the workflow context that matches your specific use case better than PDF Butler - Document Generation | PDF, Word, PPTX, Email & Excel Generator's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: PDF Butler - Document Generation | PDF, Word, PPTX, Email & Excel Generator audit • 8x8 XCaas audit

Listed	January 21, 2019	November 14, 2019

Last updated	—	—

3. Features

As listed by each developer

PDF Butler - Document Generation | PDF, Word, PPTX,

Complex document workflows slow your team down. Automate document generation from any Salesforce object and create quotes, contracts, proposals, invoices, and more using Salesforce data—without leaving your CRM.
Manual document steps create bottlenecks. Add document generation actions to Salesforce Flow to automate document creation, approvals, and delivery as part of your existing workflows—without manual intervention.
Complex CPQ workflows make accurate documents difficult to produce. Turn Salesforce product, pricing, and customer data into personalized documents in just a few clicks—reducing manual work and accelerating document creation.
Creating branded PDFs manually takes time. Automate document generation and PDF creation from Salesforce data, using dynamic templates, objects, and workflows to deliver accurate, branded PDFs automatically.
Getting contracts signed can slow down deals. Use Digital Signature to automate signing workflows for opportunities, quotes, and contracts—so recipients can sign faster from anywhere without leaving Salesforce.
Documents scattered across systems make collaboration difficult. Centralize document management in Salesforce, collaborate through SharePoint or Google Drive, and access documents with the built-in PDF reader—all in one place.
Manually entering data from scanned documents is slow and error-prone. Document Extractor uses advanced OCR and AI to capture typed or handwritten data and map it directly to standard or custom Salesforce objects.
Every industry has different document requirements. PDF Butler supports industries including manufacturing, healthcare, financial services, and non-profits, generating documents tailored to specific business and industry needs.
Different teams need documents in different formats. Generate and deliver content as PDF, Word, Excel, Email, PowerPoint, or Fillable Forms–so you can support every document use case from a single Salesforce platform.

8x8 XCaas

Out-of-the-box integration with minimal setup required.
Screen-Pop and Contextual Information: Automatically retrieve and present Salesforce records upon initiating or receiving an interaction, offering agents invaluable context, including past call history, to enhance customer interactions.
Interaction Logging and History: Effortlessly record interactions upon completion, accurately linking them to the appropriate record and capturing vital data such as 'Call Duration,' 'Call Recording,' and 'SMS Transcript'.
Automated Record Creation: Automatically generate new records when no match is detected, boosting agent efficiency and ensuring a constantly updated customer relationship system.
Click to Call: Streamline call initiation by simply clicking on a phone number within Salesforce, eliminating the need for manual entry and saving valuable time.
Embedded experience: Handle interactions directly within the Salesforce interface, streamlining workflows and enabling agents to operate from a single pane of glass.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	PDF Butler - Document Generation \| PDF, Word, PPTX,	8x8 XCaas
document	#1	Not ranked
document ai	#1	Not ranked
automate workflows	#1	Not ranked

7. App details

Long-form description · keyword frequency

PDF Butler - Document Generation | PDF, Word, PPTX,

PDF Butler simplifies document automation in Salesforce. Natively integrated with Salesforce, it supports the entire document lifecycle—from data collection and document generation to contract management, eSignature, collaboration, storage, and AI-powered document workflows. Core Capabilities: ✔ Document Extractor – Turn scanned documents into Salesforce records automatically. ✔ Dynamic Forms – Easily collect and update Salesforce records. ✔ Contract Lifecycle Management (CLM) – Manage contracts directly from Salesforce. ✔ Document Generation – Generate personalized, branded documents with one click. ✔ Batch Document Generation – Automate bulk documents at scale. ✔ Digital Signature – Send and sign documents directly from Salesforce. ✔ Document Management & Collaboration – Keep every document organized and connected. ✔ Document Agent (AI) – Use AI to speed up document work. With support for PDF, Word, Excel, Email, PowerPoint, and Fillable Forms, PDF Butler provides flexibility across use cases. From a single contract to thousands of invoices, automate document workflows at scale—without code.

Top keywords

document12×8.63%
salesforce6×4.32%
documents4×2.88%
contract3×2.16%
document generation3×2.16%
generation3×2.16%
management3×2.16%
pdf3×2.16%
ai2×1.44%
automate2×1.44%
butler2×1.44%
collaboration2×1.44%

8x8 XCaas

- Out-of-the-box integration with minimal setup required. - Screen-Pop and Contextual Information: Automatically retrieve and present CRM records upon initiating or receiving an interaction, offering agents invaluable context, including past call history, to enhance customer interactions. - Interaction Logging and History: Effortlessly record interactions upon completion, accurately linking them to the appropriate record and capturing vital data such as 'Call Duration,' 'Call Recording,' and 'SMS Transcript'. - Automated Record Creation: Automatically generate new records when no match is detected, boosting agent efficiency and ensuring a constantly updated customer relationship system. - Click to Call: Streamline call initiation by simply clicking on a phone number within your CRM, eliminating the need for manual entry and saving valuable time. - Embedded experience: Handle interactions directly within the Salesforce interface, streamlining workflows and enabling users to operate from a single pane of glass. - Configuration and customization: Configure CRM Integration workflows via a self-service administration portal.

Top keywords

call3×1.94%
crm3×1.94%
interactions3×1.94%
record3×1.94%
'call2×1.29%
automatically2×1.29%
customer2×1.29%
history2×1.29%
integration

PDF Butler - Document Generation | PDF, Word, PPTX, vs 8x8 XCaas

PDF Butler - Document Generation | PDF, Word, PPTX,

1. Listing metadata

8x8 XCaas

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

PDF Butler - Document Generation | PDF, Word, PPTX, · 8 changes

8x8 XCaas · 0 changes

7. App details

Frequently asked

Is PDF Butler - Document Generation | PDF, Word, PPTX, Email & Excel Generator or 8x8 XCaas cheaper?

Which has better reviews, PDF Butler - Document Generation | PDF, Word, PPTX, Email & Excel Generator or 8x8 XCaas?

Should I choose PDF Butler - Document Generation | PDF, Word, PPTX, Email & Excel Generator or 8x8 XCaas?

Which is faster to set up, PDF Butler - Document Generation | PDF, Word, PPTX, Email & Excel Generator or 8x8 XCaas?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between PDF Butler - Document Generation | PDF, Word, PPTX, Email & Excel Generator and 8x8 XCaas?