Diabolocom CTI for Salesforce | Contact Center, AI, Inbound/Outbound Calls, HVS
Diabolocom enables organizations worldwide to build brand loyalty and drive sales growth. Our innovative cloud-based solution leverages its proprietary AI technologies to optimize contact centers of medium to large sizes, enabling efficient management of customer interactions across all communication channels. As a telecom operator, we ensure premium voice quality, efficient handling of high call volumes, and provide phone numbers worldwide. Our comprehensive range of AI services, specifically designed for customer relations, elevates data quality and automates tasks. These services, fully integrated into our cloud contact center solutions, are also accessible through APIs in multiple languages. We empower Customer Service and Sales teams to effectively handle all inbound and outbound interactions thanks to our state-of-the-art dialer. Our solution seamlessly integrates with leading CRMs and offers real-time monitoring and analytics capabilities. Diabolocom, with offices across Europe, the USA, Brazil, and the UAE, proudly serves 350+ clients, with agents operating from 60+ countries.
Top keywords
- customer3×2.00%
- ai2×1.33%
- contact2×1.33%
- diabolocom2×1.33%
- efficient2×1.33%
- interactions2×1.33%
- quality2×1.33%
- sales2×1.33%
- services2×1.33%
- worldwide2×1.33%
Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording
Automate All Time-Wasting Tasks Our cutting edge automation saves your reps time-wasting tasks, like manual data entry, freeing them up to engage more customers and increase productivity 2x. Route Every Call Dynamically Connect prospects to the right reps, the first time, every time. Our dynamic routing directs leads based on anything you know about the caller, including lead source, campaign, past interaction history, and more. Real-Time Coaching and Monitoring Get your sales reps the help they need when they need it using our live monitoring and coaching. You’ll see what each rep is up to so you can monitor their activity and assist your team when needed, even during live calls. Raise Your Call IQ Add intelligence to your calls before they’re answered. Provide personalized customer service by automatically fetching data from any Salesforce object, and use it to dynamically route the conversation to the best available agent. Turbocharge Your Outbound Your sales team will love our automated dialer, following up leads and prospecting for new ones easier than ever before.
Top keywords
- reps3×1.73%
- call2×1.16%
- calls2×1.16%
- coaching2×1.16%
- data2×1.16%
- dynamically2×1.16%
- leads2×1.16%
- live2×1.16%
- monitoring2×