Side-by-side comparison · 24 data points
Hearsay enriches Salesforce with embedded, compliant texting and powerful workflows to drive personalized customer experiences. Our asynchronous, persistent texting solution integrates with Salesforce to automatically capture critical customer activity.
| Dialpad for Salesforce | Hearsay for Salesforce | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer |
Dialpad for Salesforce brings Ai-powered workflows, powerful native calling, and real-time customer intelligence to Salesforce so your team can focus on driving more sales and improving customer satisfaction.
| Metric | Dialpad for Salesforce: Call, message, meet, and support—on one Ai-powered app | Hearsay for Salesforce |
|---|---|---|
| Rating | 3.9 ★ | ★ 5.0 ★ |
| Total reviews | ★ 97 | 1 |
| Free plan | — | ★ Yes |
| Pricing | paid | free_to_install |
| Pricing tiers | 1 tier | — |
| Listed features | 3 | 3 |
| Languages | 2 supported | 6 supported |
| Listed since | Apr 2017 | Apr 2021 |
Based on the data on this page, Hearsay for Salesforce is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs Dialpad for Salesforce: Call, message, meet, and support—on one Ai-powered app's 3.9★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
On pricing, Hearsay for Salesforce offers a free tier (free_to_install) while Dialpad for Salesforce: Call, message, meet, and support—on one Ai-powered app starts at paid. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.
Recommended by size: small/early-stage admins who need fast install and low risk should default to Hearsay for Salesforce; mid-market and enterprise admins with specific feature requirements should evaluate both — Dialpad for Salesforce: Call, message, meet, and support—on one Ai-powered app's 97-review base may include the workflow context that matches your specific use case better than Hearsay for Salesforce's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Dialpad for Salesforce: Call, message, meet, and support—on one Ai-powered app audit • Hearsay for Salesforce audit
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| Last updated | — | — |
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| Keyword | Dialpad for Salesforce | Hearsay for Salesforce |
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| sales cloud service | #8 | Not ranked |
| powered | #11 | Not ranked |
| journeys and | Not ranked | #11 |
| journeys | Not ranked | #11 |
| calls | #12 | Not ranked |
No tracked changes.
Hearsay for Salesforce is the cheaper option — it offers a free plan (free_to_install). Dialpad for Salesforce: Call, message, meet, and support—on one Ai-powered app starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.
Hearsay for Salesforce has the higher average rating (5.0★ from 1 reviews) compared to Dialpad for Salesforce: Call, message, meet, and support—on one Ai-powered app (3.9★ from 97 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Hearsay for Salesforce holds the higher average rating (5.0★ vs 3.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. Dialpad for Salesforce: Call, message, meet, and support—on one Ai-powered app has the deeper published review base (97 vs 1), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Dialpad for Salesforce: Call, message, meet, and support—on one Ai-powered app typically suits early-stage and growth-mode teams based on its published review base (97 reviews). Hearsay for Salesforce typically suits early-stage and growth-mode teams based on its published review base (1 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Dialpad for Salesforce: Call, message, meet, and support—on one Ai-powered app and Hearsay for Salesforce both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Hearsay for Salesforce" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.