Which has better reviews, Dialpad for Salesforce: Call, message, meet, and support—on one Ai-powered app or Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool?

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool has the higher average rating (5.0★ from 40 reviews) compared to Dialpad for Salesforce: Call, message, meet, and support—on one Ai-powered app (3.9★ from 97 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Dialpad for Salesforce: Call, message, meet, and support—on one Ai-powered app or Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool?

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool holds the higher average rating (5.0★ vs 3.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Dialpad for Salesforce: Call, message, meet, and support—on one Ai-powered app or Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool?

Both apps are one-click installs from the Salesforce AppExchange. Dialpad for Salesforce: Call, message, meet, and support—on one Ai-powered app has the deeper published review base (97 vs 40), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Dialpad for Salesforce: Call, message, meet, and support—on one Ai-powered app typically suits early-stage and growth-mode teams based on its published review base (97 reviews). Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool typically suits early-stage and growth-mode teams based on its published review base (40 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Dialpad for Salesforce: Call, message, meet, and support—on one Ai-powered app and Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool?

Migration support varies by app and category. Dialpad for Salesforce: Call, message, meet, and support—on one Ai-powered app and Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Dialpad for vs Communicat-O - SMS | — Salesforce

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool vs Dialpad for Salesforce

Side-by-side comparison · 24 data points

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool

5.0·40reviews

Communicat-O is a multi channel messaging tool built on Salesforce to manage communication across SMS, WhatsApp, Facebook, Telegram, WeChat, Line, Zalo, Viber & Google GMB Chat on a unified platform, easily assign conversations & get real-time analytics.

salesforcepaid

Change

1. Listing metadata

Field-level data

	Dialpad for Salesforce	Communicat-O - SMS \| WhatsApp \| Facebook Messenger Business Messaging Tool
Tagline	“Dialpad for Salesforce brings Ai-powered workflows, powerful native calling, and real-time customer intelligence to Salesforce so your team can focus on driving more sales and improving customer satisfaction.”208 chars	“Communicat-O is a multi channel messaging tool built on Salesforce to manage communication across SMS, WhatsApp, Facebook, Telegram, WeChat, Line, Zalo, Viber & Google GMB Chat on a unified platform, easily assign conversations & get real-time analytics.”254 chars
Description	1161 / 2000 chars58% used	1200 / 2000 chars60% used
Screenshots	—	—
Languages	enja	en
Platforms	Salesforce	Salesforce
Developer	Dialpad	Manras Technologies UK Limited

At a glance

8 metrics · auto-computed

Feature comparison between Dialpad for Salesforce: Call, message, meet, and support—on one Ai-powered app and Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool
Metric	Dialpad for Salesforce: Call, message, meet, and support—on one Ai-powered app	Communicat-O - SMS \| WhatsApp \| Facebook Messenger Business Messaging Tool
Rating	3.9 ★	★ 5.0 ★
Total reviews	★ 97	40
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	—
Listed features	3	★ 9
Languages	2 supported	1 supported
Listed since	Apr 2017	Feb 2022

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs Dialpad for Salesforce: Call, message, meet, and support—on one Ai-powered app's 3.9★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

Pricing entry tiers: Dialpad for Salesforce: Call, message, meet, and support—on one Ai-powered app at paid, Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool; mid-market and enterprise admins with specific feature requirements should evaluate both — Dialpad for Salesforce: Call, message, meet, and support—on one Ai-powered app's 97-review base may include the workflow context that matches your specific use case better than Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Dialpad for Salesforce: Call, message, meet, and support—on one Ai-powered app audit • Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool audit

Last updated	—	—

3. Features

As listed by each developer

Dialpad for Salesforce

Powerful Ai built into everything— for the best CX: By enabling the Dialpad Everywhere Widget in Salesforce, you can access powerful Ai tools to reduce agent friction and create the best customer experiences.
Close deals faster, from anywhere: Our Ai assistant connects sellers to the right information in real time, and delivers objection handling, live recommendations, scripts from anywhere in the world with a mobile-first, cloud-based integration.
No app switching needed: Dialpad autologs calls, transcripts, and notes in Salesforce so you don’t have to.

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool

Delayed response leads to customer loss. So, Communicat-O brings together messages across all platforms like WhatsApp, WeChat, Facebook, Telegram, Zalo, Line, Viber & many more to a unified inbox to ensure you do not miss out on a single Customer/message.
Communicat-O lets you send bulk messages to customers on their preferred platforms effortlessly. It helps to track performance with indepth reports, also helps in analyzing trends & to optimize campaigns in real time for better engagement.
Communicat-O enables seamless, lag-free communication with zero downtime. Effortlessly integrate with SMS, WhatsApp, WeChat, Facebook, Instagram, Telegram, Line, Viber, Zalo, Intercom and GMB chat for efficient, uninterrupted messaging across channels.
CommunicatO revolutionizes business communication with seamless WhatsApp integration. It helps centralize interactions and boost efficiency. Hence, simplifying workflows, ensuring exceptional experiences, & unlocking growth opportunities.
Simplify your business communication with Communicat-O's SMS integration. You can streamline your workflow and provide a unified customer experience. No more bouncing between different channels—Communicat-O consolidates all.
Simplify communication management with seamless Telegram integration by Communicat-O. You can consolidate all your interactions. Stay connected with your customers, respond promptly, and never miss a message again.
Effortlessly manage Instagram interactions with CommunicatO. You can consolidate all your conversations, respond efficiently, and nurture customer relationships. Simplify social media management and unlock Instagram's communication potential.
Try Communicat-O's seamless integration with Facebook Messenger. You can manage your Facebook Messenger interactions alongside other communication channels, all from one centralized platform.
Effortless Communication with Line & Communicat-O! Simplify interactions, stay connected, and never miss a message. Respond instantly and manage all customer chats in one place - seamless, efficient, and hassle-free this simple salesforce integration!

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Dialpad for Salesforce	Communicat-O - SMS \| WhatsApp \| Facebook Messenger Business Messaging Tool
for seamless	Not ranked	#4
seamless	Not ranked	#5
sales cloud service	#8	Not ranked
powered	#11	Not ranked
calls	#12	Not ranked

7. App details

Long-form description · keyword frequency

Dialpad for Salesforce

Optimized for both Sales Cloud and Service Cloud, Dialpad brings Ai-powered workflows, powerful native calling, and real-time customer intelligence to Salesforce so your team can focus on driving more sales and improving customer satisfaction. BUILT-IN AI ACROSS EVERYTHING Dialpad Ai enables real-time data capture, transcription, and sentiment analysis to create a company-specific data set that empowers agents, drives sales revenue and improves customer service performance. BEAUTIFULLY DESIGNED WITH ROBUST CAPABILITIES • Unify communications with click-to-call • Easily log and track call notes • Real-time transcription and coaching with Dialpad Ai • Screen pops with instant visibility into customer history • Post-call summaries and recordings • Individual and group texting support • Automatically analyze interactions THE FREEDOM TO WORK FROM ANYWHERE Allow teams to make calls directly from Salesforce, seamlessly switch calls to their mobile phones, take notes, view all customer insights, and record calls on the go. Dialpad for Salesforce is only available to our Pro and Enterprise customers. Contact [email protected] for more information.

Top keywords

customer5×3.14%
dialpad5×3.14%
sales4×2.52%
ai3×1.89%
calls3×1.89%
real-time3×1.89%
salesforce3×1.89%
cloud2×1.26%
data2×1.26%
dialpad ai2×1.26%
notes2×1.26%
service2×1.26%

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool

Communicat-O is a powerful multi-channel messaging solution that integrates seamlessly with Salesforce and brings together all communications across social media platforms like WhatsApp, Facebook, SMS, Telegram, Viber, Zalo, Line, Intercom and Google My Business chat into a single interface, making it easier for the companies to respond & keep track of all their previous interactions across all platforms at once place. This all-in-one interface enhances customer engagement, streamlines team collaboration, and ensures no customer interaction is missed. Businesses can efficiently manage conversations, assign chats to the right team members, and handle multiple conversations simultaneously with the multi-chat window feature. With AI-powered responses, bulk messaging, and real-time analytics, Communicat-O helps businesses optimize customer communication and drive better results. The shared inbox boosts productivity, while the mobile-ready solution allows seamless communication on the go. With additional features like pre-configured chatbot responses, automated templates, taggable conversations, & its exceptional quality of being the only seamless mobile-ready solution in the market.

Top keywords

conversations3×1.94%
customer3×1.94%
businesses2×1.29%
communicat-o2×1.29%
communication2×1.29%
interface2×1.29%
messaging2×1.29%

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool vs Dialpad for Salesforce

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool

1. Listing metadata

Dialpad for Salesforce

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

Dialpad for Salesforce · 1 changes

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool · 0 changes

7. App details

Frequently asked

Is Dialpad for Salesforce: Call, message, meet, and support—on one Ai-powered app or Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool cheaper?

Which has better reviews, Dialpad for Salesforce: Call, message, meet, and support—on one Ai-powered app or Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool?

Should I choose Dialpad for Salesforce: Call, message, meet, and support—on one Ai-powered app or Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool?

Which is faster to set up, Dialpad for Salesforce: Call, message, meet, and support—on one Ai-powered app or Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between Dialpad for Salesforce: Call, message, meet, and support—on one Ai-powered app and Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool?