Is Dialpad for Salesforce: Call, message, meet, and support—on one Ai-powered app or Centro: Achieve Full Control Between Slack and Salesforce cheaper?

Both Dialpad for Salesforce: Call, message, meet, and support—on one Ai-powered app and Centro: Achieve Full Control Between Slack and Salesforce offer paid plans only. Dialpad for Salesforce: Call, message, meet, and support—on one Ai-powered app starts at paid; Centro: Achieve Full Control Between Slack and Salesforce starts at paid. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, Dialpad for Salesforce: Call, message, meet, and support—on one Ai-powered app or Centro: Achieve Full Control Between Slack and Salesforce?

Centro: Achieve Full Control Between Slack and Salesforce has the higher average rating (5.0★ from 44 reviews) compared to Dialpad for Salesforce: Call, message, meet, and support—on one Ai-powered app (3.9★ from 97 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Dialpad for Salesforce: Call, message, meet, and support—on one Ai-powered app or Centro: Achieve Full Control Between Slack and Salesforce?

Centro: Achieve Full Control Between Slack and Salesforce holds the higher average rating (5.0★ vs 3.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Dialpad for Salesforce: Call, message, meet, and support—on one Ai-powered app or Centro: Achieve Full Control Between Slack and Salesforce?

Both apps are one-click installs from the Salesforce AppExchange. Dialpad for Salesforce: Call, message, meet, and support—on one Ai-powered app has the deeper published review base (97 vs 44), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Dialpad for Salesforce: Call, message, meet, and support—on one Ai-powered app typically suits early-stage and growth-mode teams based on its published review base (97 reviews). Centro: Achieve Full Control Between Slack and Salesforce typically suits early-stage and growth-mode teams based on its published review base (44 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Dialpad for Salesforce: Call, message, meet, and support—on one Ai-powered app and Centro: Achieve Full Control Between Slack and Salesforce?

Migration support varies by app and category. Dialpad for Salesforce: Call, message, meet, and support—on one Ai-powered app and Centro: Achieve Full Control Between Slack and Salesforce both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Centro: Achieve Full Control Between Slack and Salesforce" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Centro vs Dialpad for Salesforce

Side-by-side comparison · 24 data points

Centro

5.0·44reviews

The top-rated Slack, Microsoft Teams, and Salesforce integration on the AppExchange. An integration that works, and a customer-first support model to help you along the way. MS Teams and Slack Customers love our world-class support and pragmatic approach!

salesforcepaid

Change

1. Listing metadata

Field-level data

	Dialpad for Salesforce	Centro
Tagline	“Dialpad for Salesforce brings Ai-powered workflows, powerful native calling, and real-time customer intelligence to Salesforce so your team can focus on driving more sales and improving customer satisfaction.”208 chars	“The top-rated Slack, Microsoft Teams, and Salesforce integration on the AppExchange. An integration that works, and a customer-first support model to help you along the way. MS Teams and Slack Customers love our world-class support and pragmatic approach!”255 chars
Description	1161 / 2000 chars58% used	1197 / 2000 chars60% used
Screenshots	—	—
Languages	enja	en
Platforms	Salesforce	Salesforce
Developer	Dialpad	Centro LLC
Listed	April 27, 2017

At a glance

8 metrics · auto-computed

Feature comparison between Dialpad for Salesforce: Call, message, meet, and support—on one Ai-powered app and Centro: Achieve Full Control Between Slack and Salesforce
Metric	Dialpad for Salesforce: Call, message, meet, and support—on one Ai-powered app	Centro: Achieve Full Control Between Slack and Salesforce
Rating	3.9 ★	★ 5.0 ★
Total reviews	★ 97	44
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	★ 2 tiers
Listed features	3	★ 9
Languages	2 supported	1 supported
Listed since	Apr 2017	Nov 2020

Last updated	—	—

3. Features

As listed by each developer

Dialpad for Salesforce

Powerful Ai built into everything— for the best CX: By enabling the Dialpad Everywhere Widget in Salesforce, you can access powerful Ai tools to reduce agent friction and create the best customer experiences.
Close deals faster, from anywhere: Our Ai assistant connects sellers to the right information in real time, and delivers objection handling, live recommendations, scripts from anywhere in the world with a mobile-first, cloud-based integration.
No app switching needed: Dialpad autologs calls, transcripts, and notes in Salesforce so you don’t have to.

Centro

View every Slack or Microsoft Teams channel connected to a Salesforce record in one place. Create channels for important customer conversations, surface them in Salesforce with Centro Linked Records, and save hours spent catching up.
Bring Salesforce records into Slack or Microsoft Teams so your team can act in seconds. Build custom notifications with Flow, or let users create their own with Centro Nudges. Notify, respond, and move work forward faster.
Keep Salesforce updated from wherever conversations happen. Create cases or tasks from Slack and Microsoft Teams messages using custom forms, automatically deflect common requests, and streamline even more workflows.
Agentforce for Teams: Access Agentforce directly in Microsoft Teams. Get trusted answers, ask follow-up questions, receive proactive alerts, and update Salesforce records using natural language.
Swarming for Teams: Create Salesforce case swarms in Microsoft Teams with one click. Collaborate, edit records, track updates, and resolve customer issues faster without duplicating work.
Salesforce Channels for Teams: Connect Microsoft Teams chats and channels to any Salesforce record. Collaborate in context, add participants, edit records, and associate shared files with the right opportunity or case.
Support Customers in Slack Connect: Let customers create and manage Salesforce cases from Slack Connect. Route requests, sync messages and status updates, support agent replies, and share surveys—all within the conversation.
Embedded Slack in Experience Cloud: Embed record-linked Slack conversations in Experience Cloud. Users can message and @mention teammates from Salesforce while keeping discussions synchronized across Slack and the customer experience.
Centro Broadcasts lets you send bulk messages to customers, partners, vendors, or internal teams through Slack Connect or Microsoft Teams. Get notified about responses and track every engagement in one place.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Dialpad for Salesforce	Centro
keeping teams	Not ranked	#2
slack	Not ranked	#2
microsoft teams	Not ranked	#3
sales cloud service	#8	Not ranked
powered	#11	Not ranked

7. App details

Long-form description · keyword frequency

Dialpad for Salesforce

Optimized for both Sales Cloud and Service Cloud, Dialpad brings Ai-powered workflows, powerful native calling, and real-time customer intelligence to Salesforce so your team can focus on driving more sales and improving customer satisfaction. BUILT-IN AI ACROSS EVERYTHING Dialpad Ai enables real-time data capture, transcription, and sentiment analysis to create a company-specific data set that empowers agents, drives sales revenue and improves customer service performance. BEAUTIFULLY DESIGNED WITH ROBUST CAPABILITIES • Unify communications with click-to-call • Easily log and track call notes • Real-time transcription and coaching with Dialpad Ai • Screen pops with instant visibility into customer history • Post-call summaries and recordings • Individual and group texting support • Automatically analyze interactions THE FREEDOM TO WORK FROM ANYWHERE Allow teams to make calls directly from Salesforce, seamlessly switch calls to their mobile phones, take notes, view all customer insights, and record calls on the go. Dialpad for Salesforce is only available to our Pro and Enterprise customers. Contact [email protected] for more information.

Top keywords

customer5×3.14%
dialpad5×3.14%
sales4×2.52%
ai3×1.89%
calls3×1.89%
real-time3×1.89%
salesforce3×1.89%
cloud2×1.26%
data2×1.26%
dialpad ai2×1.26%
notes2×1.26%
service2×1.26%

Centro

Surround your customer with the team with data and actions. This is the Salesforce, Slack, and Microsoft Teams integration you've been waiting for. Centro saves you hours, increases customer satisfaction, and gives comfort that everything is tied to Salesforce. Keep everything Centro-lized. 🔗 Linked Salesforce records to discover, organize, and engage Slack or MS Teams inside Salesforce. 🧙 Smart channel summary. Spend less time reading and more time engaging. ✨ Agentforce Agents in MS Teams! 🦾 Automate anything in Slack and MS Teams. Create and manage Channels and Chats using Salesforce Flow and our workplace chat triggers 📝 Create Salesforce Forms in Slack or MS Teams, leveraging a shared Salesforce connection. Let anyone in Slack Connect log a Case, for example 😬 Replace Chatter with Slack or MSTeams, embedded in any Salesforce record. A mini-chat client inside of Salesforce! ☁️ We are 100% focused on the Salesforce, Slack, and Microsoft Teams platforms Centro is a truly native UI and workflow experience inside Salesforce, Slack, and Microsoft Teams. One horizontal app to manage. Build out any use case you can imagine, get started today with a 14-day free trial!

Top keywords

salesforce11×6.08%
slack8×4.42%
teams7×3.87%
ms4×2.21%
ms teams4×2.21%
inside3×1.66%
microsoft3×1.66%
microsoft teams3×1.66%

Centro vs Dialpad for Salesforce

Centro

1. Listing metadata

Dialpad for Salesforce

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

Dialpad for Salesforce · 1 changes

Centro · 1 changes

7. App details

Frequently asked

Is Dialpad for Salesforce: Call, message, meet, and support—on one Ai-powered app or Centro: Achieve Full Control Between Slack and Salesforce cheaper?

Which has better reviews, Dialpad for Salesforce: Call, message, meet, and support—on one Ai-powered app or Centro: Achieve Full Control Between Slack and Salesforce?

Should I choose Dialpad for Salesforce: Call, message, meet, and support—on one Ai-powered app or Centro: Achieve Full Control Between Slack and Salesforce?

Which is faster to set up, Dialpad for Salesforce: Call, message, meet, and support—on one Ai-powered app or Centro: Achieve Full Control Between Slack and Salesforce?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between Dialpad for Salesforce: Call, message, meet, and support—on one Ai-powered app and Centro: Achieve Full Control Between Slack and Salesforce?