Natterbox - AI Contact Center | AI Agents | Voice | SMS | WhatsApp | Analytics
AI-POWERED, SALESFORCE-NATIVE CONTACT CENTER Unite voice, SMS, and WhatsApp with Conversational + Agentic AI. Deliver fast, consistent answers while your teams work entirely in Salesforce. CONVERSATIONAL AI FOR VOICE & DIGITAL Deploy AI Assistants for routine inquiries and AI Agents to complete Salesforce tasks like updates, follow-ups, and booking changes. AUTOMATE DIGITAL CHANNELS AT SCALE Send reminders and notifications automatically, and manage SMS + WhatsApp in one Unified Inbox with full visibility. EASY ADMIN & FAST DEPLOYMENT 100% Salesforce-native—no connectors or middleware. Configure with clicks, not code, and launch in days. Admins manage routing, reporting, and AI automation from one pane of glass. - Native dashboards and reports in Salesforce for full visibility. - Click-to-configure call flows, digital routing, and AI prompts. FLEXIBLE TELEPHONY & RELIABILITY Use existing telephony, connect Microsoft Teams, or run on Natterbox cloud calling with enterprise-grade reliability. SECURITY & SCALE Enterprise-grade security, role-based controls, and compliant recording. Designed to scale globally while delivering always-on service.
Top keywords
- ai6×3.90%
- digital3×1.95%
- salesforce3×1.95%
- scale3×1.95%
- conversational2×1.30%
- enterprise-grade2×1.30%
- fast2×1.30%
- full2×1.30%
- full visibility2×1.30%
- reliability2×1.30%
- routing2×1.30%
- salesforce-native2×1.30%
Voicespin
Transform your agent experience with a unified communication powerhouse built for the modern enterprise. With VoiceSpin, all inbound and outbound interactions—voice, chat, bots, and messaging—come together in a single, AI-powered agent panel. The AI Holistic Suite combines voice bots, chatbots, speech analytics, AI suggestions, and automated summarization, working together to streamline workflows and deliver exceptional customer experiences. Agents benefit from an all-rounded omnichannel panel that unifies SMS, bulk messaging, web chat, social media, WhatsApp, and Telegram in one intuitive interface, making it easy to manage conversations across every channel. AI VoiceBots and Chatbots handle routine inquiries, lead qualification, bookings, and outbound campaigns, while seamlessly escalating complex cases to human agents with full context preserved. A built-in AI Agent Assist system empowers agents with real-time suggestions, reply prompts, and best-answer recommendations, reducing response times and increasing accuracy. With 24/7/365 support, VoiceSpin ensures your business never misses a conversation and your team always has the tools to succeed.
Top keywords
- ai4×2.50%
- agent3×1.88%
- agents3×1.88%
- bots2×1.25%
- chat2×1.25%
- chatbots2×1.25%
- messaging2×1.25%
- outbound2×1.25%
- panel2×
