Natterbox | Telephony, CTI, Call Center, Speech Analytics, Service Cloud Voice
AI-POWERED, SALESFORCE-NATIVE CONTACT CENTER Unite voice, SMS, and WhatsApp with Conversational + Agentic AI. Deliver fast, consistent answers while your teams work entirely in Salesforce. CONVERSATIONAL AI FOR VOICE & DIGITAL Deploy AI Assistants for routine inquiries and AI Agents to complete Salesforce tasks like updates, follow-ups, and booking changes. AUTOMATE DIGITAL CHANNELS AT SCALE Send reminders and notifications automatically, and manage SMS + WhatsApp in one Unified Inbox with full visibility. EASY ADMIN & FAST DEPLOYMENT 100% Salesforce-native—no connectors or middleware. Configure with clicks, not code, and launch in days. Admins manage routing, reporting, and AI automation from one pane of glass. - Native dashboards and reports in Salesforce for full visibility. - Click-to-configure call flows, digital routing, and AI prompts. FLEXIBLE TELEPHONY & RELIABILITY Use existing telephony, connect Microsoft Teams, or run on Natterbox cloud calling with enterprise-grade reliability. SECURITY & SCALE Enterprise-grade security, role-based controls, and compliant recording. Designed to scale globally while delivering always-on service.
Top keywords
- ai6×3.90%
- digital3×1.95%
- salesforce3×1.95%
- scale3×1.95%
- conversational2×1.30%
- enterprise-grade2×1.30%
- fast2×1.30%
- full2×1.30%
- full visibility2×1.30%
- reliability2×1.30%
- routing2×1.30%
- salesforce-native2×1.30%
masvoz Cloud Contact Center | Call from your browser | Phone system integration
Cloud Contact Center integrated with Salesforce The masvoz integration allows you to take advantage of your voice channel inside Salesforce and automate daily tasks to increase the performance of your team. With the masvoz-Salesforce integration, all calls will automatically open the client file, allowing the customer information to be visible at all times. It also allows calls from the customer file. Connect Salesforce with masvoz without effort, to improve your customer service center in minutes, save time, increase the productivity of agents and reduce human error thanks to process automation. By keeping in mind the customer information at all times, allows personalized attention according to their needs. Your customer service agents can use the rules and workflows of your Cloud Contact Center to communicate of the best way with their customers. With the integration of masvoz, your team can manage all interactions with customers in the same tool.
Top keywords
- customer5×3.38%
- allows3×2.03%
- center3×2.03%
- integration3×2.03%
- masvoz3×2.03%
- salesforce3×2.03%
- agents2×1.35%
- calls2×1.35%
- cloud
