InMoment (formerly Wootric) | NPS • CSAT • CES Customer Surveys for Salesforce vs NPS Survey

Based on the data on this page, NPS Survey is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs InMoment (formerly Wootric) | NPS • CSAT • CES Customer Surveys for Salesforce's 4.6★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing entry tiers: InMoment (formerly Wootric) | NPS • CSAT • CES Customer Surveys for Salesforce at paid, NPS Survey at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Recommended by size: small/early-stage admins who need fast install and low risk should default to NPS Survey; mid-market and enterprise admins with specific feature requirements should evaluate both — InMoment (formerly Wootric) | NPS • CSAT • CES Customer Surveys for Salesforce's 11-review base may include the workflow context that matches your specific use case better than NPS Survey's broader-but-shallower coverage.

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Is InMoment (formerly Wootric) | NPS • CSAT • CES Customer Surveys for Salesforce or NPS Survey cheaper?

Both InMoment (formerly Wootric) | NPS • CSAT • CES Customer Surveys for Salesforce and NPS Survey offer paid plans only. InMoment (formerly Wootric) | NPS • CSAT • CES Customer Surveys for Salesforce starts at paid; NPS Survey starts at paid. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, InMoment (formerly Wootric) | NPS • CSAT • CES Customer Surveys for Salesforce or NPS Survey?

NPS Survey has the higher average rating (5.0★ from 6 reviews) compared to InMoment (formerly Wootric) | NPS • CSAT • CES Customer Surveys for Salesforce (4.6★ from 11 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose InMoment (formerly Wootric) | NPS • CSAT • CES Customer Surveys for Salesforce or NPS Survey?

NPS Survey holds the higher average rating (5.0★ vs 4.6★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, InMoment (formerly Wootric) | NPS • CSAT • CES Customer Surveys for Salesforce or NPS Survey?

Both apps are one-click installs from the Salesforce AppExchange. InMoment (formerly Wootric) | NPS • CSAT • CES Customer Surveys for Salesforce has the deeper published review base (11 vs 6), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.