Which has better reviews, In-gage – Surveys, Compliance Checks, Quality Audits & Case Categorisation or InMoment (formerly Wootric) | NPS • CSAT • CES Customer Surveys for Salesforce?

In-gage – Surveys, Compliance Checks, Quality Audits & Case Categorisation has the higher average rating (5.0★ from 7 reviews) compared to InMoment (formerly Wootric) | NPS • CSAT • CES Customer Surveys for Salesforce (4.6★ from 11 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose In-gage – Surveys, Compliance Checks, Quality Audits & Case Categorisation or InMoment (formerly Wootric) | NPS • CSAT • CES Customer Surveys for Salesforce?

In-gage – Surveys, Compliance Checks, Quality Audits & Case Categorisation holds the higher average rating (5.0★ vs 4.6★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, In-gage – Surveys, Compliance Checks, Quality Audits & Case Categorisation or InMoment (formerly Wootric) | NPS • CSAT • CES Customer Surveys for Salesforce?

Both apps are one-click installs from the Salesforce AppExchange. InMoment (formerly Wootric) | NPS • CSAT • CES Customer Surveys for Salesforce has the deeper published review base (11 vs 7), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

In-gage – Surveys, Compliance Checks, Quality Audits & Case Categorisation typically suits early-stage and growth-mode teams based on its published review base (7 reviews). InMoment (formerly Wootric) | NPS • CSAT • CES Customer Surveys for Salesforce typically suits early-stage and growth-mode teams based on its published review base (11 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between In-gage – Surveys, Compliance Checks, Quality Audits & Case Categorisation and InMoment (formerly Wootric) | NPS • CSAT • CES Customer Surveys for Salesforce?

Migration support varies by app and category. In-gage – Surveys, Compliance Checks, Quality Audits & Case Categorisation and InMoment (formerly Wootric) | NPS • CSAT • CES Customer Surveys for Salesforce both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from In-gage – Surveys, Compliance Checks, Quality Audits & Case Categorisation" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

In-gage – Surveys vs InMoment (formerly — Salesforce

In-gage – Surveys, Compliance Checks, Quality Audits & Case Categorisation vs InMoment (formerly Wootric) | NPS • CSAT • CES Customer Surveys for Salesforce

Side-by-side comparison · 24 data points

In-gage – Surveys, Compliance Checks, Quality Audits & Case Categorisation

5.0·7reviews

Ensure 100% Quality Assurance with AI-driven auditing, real-time compliance checks, and actionable insights in Salesforce. Plus, enhance NPS, case categorisation, coaching, and service efficiency tracking to improve your customer experience.

salesforcepaid

1. Listing metadata

Field-level data

	In-gage – Surveys, Compliance Checks, Quality Audits & Case Categorisation	InMoment (formerly Wootric) \| NPS • CSAT • CES Customer Surveys for Salesforce
Tagline	“Ensure 100% Quality Assurance with AI-driven auditing, real-time compliance checks, and actionable insights in Salesforce. Plus, enhance NPS, case categorisation, coaching, and service efficiency tracking to improve your customer experience.”241 chars	“Improve retention, up-sells and customer experience. Two-way integration: Enrich records with Net Promoter Score (NPS), Customer Satisfaction (CSAT) and Customer Effort Score (CES) Voice of Customer feedback. Trigger surveys based on events in SFDC.”250 chars
Description	1130 / 2000 chars56% used	931 / 2000 chars47% used
Screenshots	—	—
Languages	en	en
Platforms	Salesforce	Salesforce
Developer	In-gage Technology Ltd	InMoment (formerly Wootric) \| NPS CSAT CES customer surveys in Salesforce

At a glance

8 metrics · auto-computed

Feature comparison between In-gage – Surveys, Compliance Checks, Quality Audits & Case Categorisation and InMoment (formerly Wootric) | NPS • CSAT • CES Customer Surveys for Salesforce
Metric	In-gage – Surveys, Compliance Checks, Quality Audits & Case Categorisation	InMoment (formerly Wootric) \| NPS • CSAT • CES Customer Surveys for Salesforce
Rating	★ 5.0 ★	4.6 ★
Total reviews	7	★ 11
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	1 tier
Listed features	3	3
Languages	1 supported	1 supported
Listed since	Dec 2015	Feb 2017

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, In-gage – Surveys, Compliance Checks, Quality Audits & Case Categorisation is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs InMoment (formerly Wootric) | NPS • CSAT • CES Customer Surveys for Salesforce's 4.6★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

Pricing entry tiers: In-gage – Surveys, Compliance Checks, Quality Audits & Case Categorisation at paid, InMoment (formerly Wootric) | NPS • CSAT • CES Customer Surveys for Salesforce at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to In-gage – Surveys, Compliance Checks, Quality Audits & Case Categorisation; mid-market and enterprise admins with specific feature requirements should evaluate both — InMoment (formerly Wootric) | NPS • CSAT • CES Customer Surveys for Salesforce's 11-review base may include the workflow context that matches your specific use case better than In-gage – Surveys, Compliance Checks, Quality Audits & Case Categorisation's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: In-gage – Surveys, Compliance Checks, Quality Audits & Case Categorisation audit • InMoment (formerly Wootric) | NPS • CSAT • CES Customer Surveys for Salesforce audit

Listed	December 14, 2015	February 3, 2017

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	In-gage – Surveys, Compliance Checks, Quality Audits & Case Categorisation	InMoment (formerly Wootric) \| NPS • CSAT • CES Customer Surveys for Salesforce
surveys	#13	#15
feedback	#32	#21
survey	#28	#27
survey app	#42	#39
survey builder	#46	#43

6. App details

Long-form description · keyword frequency

In-gage – Surveys, Compliance Checks, Quality Audits & Case Categorisation

Ensure 100% Quality Assurance with AI-driven auditing, real-time compliance checks, and actionable insights—all seamlessly integrated within Salesforce. With AI-assisted QA, you can: ✅ Audit every customer interaction to ensure service consistency and compliance. ✅ Flag compliance risks in real time, reducing regulatory exposure. ✅ Score agent performance based on soft skills, adherence to process, and customer sentiment. ✅ Streamline coaching with instant, customisable scorecards and performance tracking. Beyond Quality Assurance, In-gage AI also enhances: 🔹 AI-driven NPS analysis – Measure customer loyalty with automated feedback categorisation. 🔹 Case categorisation & routing – Automate case assignment for faster resolution. 🔹 Coaching & training insights – Identify skill gaps and deliver targeted coaching. 🔹 Service efficiency tracking – Monitor agent productivity and improve first contact resolution. Showcase the value of your service teams with AI-powered insights that drive efficiency, compliance, and customer satisfaction. Discover how In-gage AI can transform your quality assurance process today!

Top keywords

compliance4×2.88%
customer4×2.88%
assurance3×2.16%
coaching3×2.16%
insights3×2.16%
quality3×2.16%
quality assurance3×2.16%
service3×2.16%
agent2×1.44%
ai2×1.44%
ai-driven2×1.44%
case2×1.44%

InMoment (formerly Wootric) | NPS • CSAT • CES Customer Surveys for Salesforce

SURVEY YOUR CUSTOMERS ANYWHERE: SaaS, Website, Force.com pages, Mobile, Email, or SMS Text ✓Customizable NPS, CSAT & CES surveys ✓Off-the-charts response rates ✓Real-time measure of customer sentiment ✓Never miss a trend ALIGN TEAMS AROUND CUSTOMER HAPPINESS -- Use the InMoment dashboard to analyze CX metrics by segment. Get AI-powered insights from qualitative feedback. ✓Improve retention ✓Increase referrals ✓Run A/B Happiness tests, and prioritize feature roadmap ✓Follow up with customers ACTIONABLE FEEDBACK THAT IS EASY & AUTOMATIC ✓Integration with Intercom, Slack, Zendesk, SEgment, Gainsight, Totango, Hubspot and more. ✓Auto-tagging identifies themes in customer comments. ✓Trigger surveys from Salesforce using Workflows. ✓ Enterprise features you need. Lightweight alternative to complex, enterprise solutions. Let us help you win customers for life. https://inmoment.com/digital-customer-experience-software/

Top keywords

customer3×2.48%
customers3×2.48%
com2×1.65%
enterprise2×1.65%
feedback2×1.65%
happiness2×1.65%
inmoment2×1.65%
segment2×1.65%
surveys2×

In-gage – Surveys, Compliance Checks, Quality Audits & Case Categorisation vs InMoment (formerly Wootric) | NPS • CSAT • CES Customer Surveys for Salesforce

In-gage – Surveys, Compliance Checks, Quality Audits & Case Categorisation

1. Listing metadata

InMoment (formerly Wootric) | NPS • CSAT • CES Customer Surveys for Salesforce

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

Is In-gage – Surveys, Compliance Checks, Quality Audits & Case Categorisation or InMoment (formerly Wootric) | NPS • CSAT • CES Customer Surveys for Salesforce cheaper?

Which has better reviews, In-gage – Surveys, Compliance Checks, Quality Audits & Case Categorisation or InMoment (formerly Wootric) | NPS • CSAT • CES Customer Surveys for Salesforce?

Should I choose In-gage – Surveys, Compliance Checks, Quality Audits & Case Categorisation or InMoment (formerly Wootric) | NPS • CSAT • CES Customer Surveys for Salesforce?

Which is faster to set up, In-gage – Surveys, Compliance Checks, Quality Audits & Case Categorisation or InMoment (formerly Wootric) | NPS • CSAT • CES Customer Surveys for Salesforce?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between In-gage – Surveys, Compliance Checks, Quality Audits & Case Categorisation and InMoment (formerly Wootric) | NPS • CSAT • CES Customer Surveys for Salesforce?