Which works better for small vs large Salesforce AppExchange admins?

Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View typically suits early-stage and growth-mode teams based on its published review base (33 reviews). Mindsay: Customer Service Chatbot and Agent Handover typically suits early-stage and growth-mode teams based on its published review base (2 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

Proton Text with vs Mindsay: Customer — Salesforce

Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View vs Mindsay

Side-by-side comparison · 24 data points

Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View

5.0·33reviews

SMS/MMS Text Lightning Component with Integration to Salesforce® Objects. 1-to-1 texting with optional Google Translate and Sms2Agent features. Proton Blaster handles bulk SMS to thousands, and our automation library makes SMS part of your workflow.

salesforcepaid

Change

1. Listing metadata

Field-level data

	Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View	Mindsay
Tagline	“SMS/MMS Text Lightning Component with Integration to Salesforce® Objects. 1-to-1 texting with optional Google Translate and Sms2Agent features. Proton Blaster handles bulk SMS to thousands, and our automation library makes SMS part of your workflow.”249 chars	“Mindsay is a leading Conversational AI solution, allowing companies to provide simple & efficient customer experience. Our powerful yet intuitive platform enables companies to build, deploy, & maintain their chatbots, achieving better CX and lower costs.”254 chars
Description	1181 / 2000 chars59% used	512 / 2000 chars26% used
Screenshots	—	—
Languages	nlenfifrde+11 more	nlenfifrde+11 more
Platforms	Salesforce	Salesforce
Developer	Proton 7 Group

At a glance

8 metrics · auto-computed

Feature comparison between Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View and Mindsay: Customer Service Chatbot and Agent Handover
Metric	Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View	Mindsay: Customer Service Chatbot and Agent Handover
Rating	5.0 ★	5.0 ★
Total reviews	★ 33	2
Free plan	—	—
Pricing	paid	paid
Pricing tiers	★ 5 tiers	1 tier
Listed features	★ 9	3
Languages	16 supported	16 supported
Listed since	Aug 2018	Sep 2020

Listed	August 28, 2018	September 14, 2020

Last updated	—	—

3. Features

As listed by each developer

Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View

𝗘𝗔𝗦𝗬 𝟭-𝗧𝗢-𝟭 𝗧𝗘𝗫𝗧𝗜𝗡𝗚 ▸ Text Contacts, Leads, and Users from a Home or record page, Utility Bar or Mobile app. ▸ Link to records ▸ Scheduled texts ▸ Send images & files ▸ Out-of-Office autoreply/forwarding
★★★★★ 𝗦𝗘𝗥𝗩𝗜𝗖𝗘 𝗔𝗡𝗗 𝗧𝗘𝗖𝗛 𝗦𝗨𝗣𝗣𝗢𝗥𝗧 ▸ Read our reviews — all five stars! There's a reason for that ▸ You get personalized support for set up and ongoing needs ▸ You are important to us ▸ Special attention for nonprofit customers
𝗕𝗨𝗟𝗞 𝗦𝗠𝗦 & 𝗠𝗠𝗦 𝗕𝗟𝗔𝗦𝗧𝗦 ▸ Blast to thousands of Campaign Members, with full integration to Campaign reporting and opt-out. ▸ Blast to any object List View or CSV list import. ▸ Powerful response handling and real-time error reporting.
𝗕𝗘𝗦𝗧 𝗣𝗥𝗜𝗖𝗜𝗡𝗚 𝗙𝗢𝗥 𝗡𝗢𝗡𝗣𝗥𝗢𝗙𝗜𝗧𝗦 ▸ Proton Text is available to nonprofit organizations, priced on a sliding scale to be affordable to everyone. ▸ Nonprofits can join the Twilio Impact program for additional savings on all usage fees.
𝗢𝗣𝗧-𝗜𝗡 / 𝗢𝗣𝗧-𝗢𝗨𝗧 𝗠𝗔𝗡𝗔𝗚𝗘𝗠𝗘𝗡𝗧 ▸ Easily comply with privacy best practices for opt-in and opt-out preferences. ▸ Proton Text automatically handles setting opt-in/out, based on recipient responses to 1-to-1 texts, blasts, notifications.
𝗧𝗘𝗫𝗧 𝗧𝗘𝗠𝗣𝗟𝗔𝗧𝗘𝗦 𝗪𝗜𝗧𝗛 𝗠𝗘𝗥𝗚𝗘 𝗩𝗔𝗥𝗜𝗔𝗕𝗟𝗘𝗦 ▸ Use {!MergeVariables} to personalize 1-to-1 texts and blast messages to thousands. ▸ Proton Text comes with merge variables for standard fields, and you can create your own.
𝗔𝗚𝗘𝗡𝗧𝗙𝗢𝗥𝗖𝗘 𝗥𝗘𝗔𝗗𝗬! ▸ Sms2Agent provides direct agent interactions via your mobile phone texting app. ▸ View Agent Conversations. ▸ Apex Action generates a transcript of all Proton Text conversations related to recipient or any recordId.
𝗥𝗘𝗔𝗟𝗧𝗜𝗠𝗘 𝗚𝗢𝗢𝗚𝗟𝗘 𝗧𝗥𝗔𝗡𝗦𝗟𝗔𝗧𝗘 ▸ Proton GTX (additional subscription) provides realtime translation powered by Google Translate. ▸ Enhance your customer satisfaction by connecting in any of 100+ languages!
𝗡𝗔𝗧𝗜𝗩𝗘 𝗜𝗡𝗗𝗨𝗦𝗧𝗥𝗬 𝗖𝗟𝗢𝗨𝗗 𝗜𝗡𝗧𝗘𝗚𝗥𝗔𝗧𝗜𝗢𝗡 ▸ Nonprofit Cloud integration, linking conversations to Fundraising, Gifts, Donor Management and Program Management records. ▸ Field Service Cloud integration ▸ Education Cloud integration

Mindsay

GET QUICK RESULTS Create a bot in 4 weeks. Our virtual assistants are already trained using 100,000s of industry-specific conversations so it can answer your most frequently asked questions from day 1.
EASY MAINTENANCE Build your chatbot and monitor its performance on a user-friendly chatbot platform. Easily update bots, connect to new channels, and track KPIs without any help from your IT department.
SEAMLESSLY HAND OVER TO HUMAN AGENT Mindsay's integration with Salesforce allows agent handover by creating a case or through Live Chat.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View	Mindsay
enables	#3	Not ranked
text	#3	Not ranked
setup campaign	#5	Not ranked
customers	Not ranked	#6
your customers	Not ranked	#8

6. App details

Long-form description · keyword frequency

Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View

𝗕𝗢𝗢𝗦𝗧 𝗖𝗨𝗦𝗧𝗢𝗠𝗘𝗥 𝗦𝗔𝗧𝗜𝗦𝗙𝗔𝗖𝗧𝗜𝗢𝗡 & 𝗧𝗘𝗔𝗠 𝗣𝗥𝗢𝗗𝗨𝗖𝗧𝗜𝗩𝗜𝗧𝗬 𝗪𝗜𝗧𝗛 𝗦𝗠𝗦 𝗧𝗘𝗫𝗧𝗜𝗡𝗚 Customers & leads want to text from their phones and you need to integrate those conversations into your Salesforce workflow. Your team saves time and money, while driving up lead conversation through interaction frequency and velocity. Proton Text looks and feels like a messaging app on your phone, with timestamped talk bubbles 💬, error reporting, emojis 😃, photos and file📎 attachments. Maximize productivity with scheduled texts, QuickResponse templates that personalize frequently-used messages, and Out-of-Office autoreply & forwarding. Automate your texts for Appointment Reminders, Text-to-Case, Text-to-Lead & Lead Nurturing flows, and more. 𝗬𝗢𝗨 𝗞𝗡𝗢𝗪 𝗬𝗢𝗨 𝗪𝗔𝗡𝗧 𝗔 𝗣𝗥𝗢𝗧𝗢𝗡 𝗕𝗟𝗔𝗦𝗧𝗘𝗥! Proton Blaster schedules SMS Blasts to Campaign Members or any List View or CSV file. Automatic response handling, opt-in/opt-out management, and real-time error reporting. Enables marketing and privacy best practices. 14-Day Free Trial. Email [email protected] for a live demo! Setup videos and free automation at www.protontext.com.

Top keywords

com2×1.46%
error2×1.46%
error reporting2×1.46%
file2×1.46%
lead2×1.46%
proton2×1.46%
reporting2×1.46%
text2×1.46%
texts2×1.46%

Mindsay

Mindsay is a leading Conversational AI solution. Our AI-powered chatbots let companies provide always-on support to quickly resolve customer requests. With the help of natural language processing (NLP) technology, our bots understand your customers, no matter which language they speak. - Automate your customer-facing processes, from simple FAQs to complex transactions - Respond to customers with images, maps, videos, and more - Speak to your customers in 110 languages - Seamlessly handover to a human agent

Top keywords

customers3×3.95%
language2×2.63%
speak2×2.63%

Frequently asked

Common questions about this comparison

Is Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View or Mindsay: Customer Service Chatbot and Agent Handover cheaper?

Both Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View and Mindsay: Customer Service Chatbot and Agent Handover offer paid plans only. Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View starts at paid; Mindsay: Customer Service Chatbot and Agent Handover starts at paid. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View or Mindsay: Customer Service Chatbot and Agent Handover?

Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View (5.0★, 33 reviews) and Mindsay: Customer Service Chatbot and Agent Handover (5.0★, 2 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View or Mindsay: Customer Service Chatbot and Agent Handover?

AppRanks cannot separate these two on rating — both sit at 5.0★. Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View does carry the larger published review base (33 vs 2). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View or Mindsay: Customer Service Chatbot and Agent Handover?

Both apps are one-click installs from the Salesforce AppExchange. Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View has the deeper published review base (33 vs 2), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View vs Mindsay

Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View

1. Listing metadata

Mindsay

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

Is Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View or Mindsay: Customer Service Chatbot and Agent Handover cheaper?

Which has better reviews, Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View or Mindsay: Customer Service Chatbot and Agent Handover?

Should I choose Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View or Mindsay: Customer Service Chatbot and Agent Handover?

Which is faster to set up, Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View or Mindsay: Customer Service Chatbot and Agent Handover?

See full keyword rankings, install trends, and weekly alerts

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Which works better for small vs large Salesforce AppExchange admins?

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