Should I choose Pendula | Send & receive SMS on SF - automate conversations via drag & drop or Centro: Achieve Full Control Between Slack and Salesforce?

Centro: Achieve Full Control Between Slack and Salesforce holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Pendula | Send & receive SMS on SF - automate conversations via drag & drop or Centro: Achieve Full Control Between Slack and Salesforce?

Both apps are one-click installs from the Salesforce AppExchange. Centro: Achieve Full Control Between Slack and Salesforce has the deeper published review base (44 vs 15), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Pendula | Send & receive SMS on SF - automate conversations via drag & drop typically suits early-stage and growth-mode teams based on its published review base (15 reviews). Centro: Achieve Full Control Between Slack and Salesforce typically suits early-stage and growth-mode teams based on its published review base (44 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Pendula | Send & receive SMS on SF - automate conversations via drag & drop and Centro: Achieve Full Control Between Slack and Salesforce?

Migration support varies by app and category. Pendula | Send & receive SMS on SF - automate conversations via drag & drop and Centro: Achieve Full Control Between Slack and Salesforce both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Pendula | Send & receive SMS on SF - automate conversations via drag & drop" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Pendula | Send & vs Centro: Achieve Full — Salesforce

Pendula | Send & receive SMS on SF - automate conversations via drag & drop vs Centro

Side-by-side comparison · 24 data points

Pendula | Send & receive SMS on SF - automate conversations via drag & drop

4.9·15reviews

Orchestrate, connect and enhance your customer journeys with next-gen engagement. Pendula helps marketing and CX teams to enhance and automate how you interact with your customers with tools like activity reporting, generative AI, and sentiment analysis.

salesforcepaid

Change

1. Listing metadata

Field-level data

	Pendula \| Send & receive SMS on SF - automate conversations via drag & drop	Centro
Tagline	“Orchestrate, connect and enhance your customer journeys with next-gen engagement. Pendula helps marketing and CX teams to enhance and automate how you interact with your customers with tools like activity reporting, generative AI, and sentiment analysis.”254 chars	“The top-rated Slack, Microsoft Teams, and Salesforce integration on the AppExchange. An integration that works, and a customer-first support model to help you along the way. MS Teams and Slack Customers love our world-class support and pragmatic approach!”255 chars
Description	1152 / 2000 chars58% used	1197 / 2000 chars60% used
Screenshots	—	—
Languages	en	en
Platforms	Salesforce	Salesforce
Developer	Pendula	Centro LLC
Listed

At a glance

8 metrics · auto-computed

Feature comparison between Pendula | Send & receive SMS on SF - automate conversations via drag & drop and Centro: Achieve Full Control Between Slack and Salesforce
Metric	Pendula \| Send & receive SMS on SF - automate conversations via drag & drop	Centro: Achieve Full Control Between Slack and Salesforce
Rating	4.9 ★	★ 5.0 ★
Total reviews	15	★ 44
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	★ 2 tiers
Listed features	8	★ 9
Languages	1 supported	1 supported
Listed since	Jul 2017	Nov 2020

Last updated	—	—

3. Features

As listed by each developer

Pendula | Send & receive SMS on SF - automate conversations via drag & drop

EXPERIENCE & WORKFLOW STUDIO Start a meaningful conversation. Select a data source to identify the moments that actually matter to your customers. Use simple drag and drop UI to build seamless journeys as creative as your imagination will allow.
EFFORTLESS INTEGRATIONS Connect to anywhere, and everywhere, in real-time — all while communicating with your customers. Get a 360° view of your customer and automate tailored conversations leveraging data from any source at any point in the journey.
REAL-TIME SEGMENTATION Segment your audience based on their responses, in real time. Identify advocates or at-risk customers based on past or real-time behaviours. Build micro-segments around recency, frequency and value with ease.
MULTICHANNEL CUSTOMER ENGAGEMENT Be where your customers are, and connect with them on the channels they use the most. Expand your reach and deliver a full omnichannel experience by leveraging a broader channel mix.
ADVANCED HYPER-PERSONALISATION Accurate relevance and meaningful context, every single time. Effortlessly personalise communications with real-time data from any system and deliver truly 1:1 experiences based on demographics, or past behavioural data.
INTELLIGENT CUSTOMER JOURNEYS Inject game-changing intelligence into your customer journeys at an individual level. Write natural language directives and let Pendula do the heavy lifting so you can get back to what you do best.
SEAMLESS JOURNEY MODIFICATIONS Edit, pause or stop journeys without interrupting the customer experience. Update and refine customer journeys without you or your customers missing a beat, with advanced management capabilities on the spot.
NEXT-GEN AI-DECISIONING Personalise customer interactions, guiding them along effective paths based on unique preferences. Automate routine processes with AI-driven insights to deliver seamless 24/7 service, enhancing customer satisfaction.

Centro

View every Slack or Microsoft Teams channel connected to a Salesforce record in one place. Create channels for important customer conversations, surface them in Salesforce with Centro Linked Records, and save hours spent catching up.
Bring Salesforce records into Slack or Microsoft Teams so your team can act in seconds. Build custom notifications with Flow, or let users create their own with Centro Nudges. Notify, respond, and move work forward faster.
Keep Salesforce updated from wherever conversations happen. Create cases or tasks from Slack and Microsoft Teams messages using custom forms, automatically deflect common requests, and streamline even more workflows.
Agentforce for Teams: Access Agentforce directly in Microsoft Teams. Get trusted answers, ask follow-up questions, receive proactive alerts, and update Salesforce records using natural language.
Swarming for Teams: Create Salesforce case swarms in Microsoft Teams with one click. Collaborate, edit records, track updates, and resolve customer issues faster without duplicating work.

Keyword	Pendula \| Send & receive SMS on SF - automate conversations via drag & drop	Centro
workflow	#52	#91

7. App details

Long-form description · keyword frequency

Pendula | Send & receive SMS on SF - automate conversations via drag & drop

WHY PENDULA? Inspire, engage and retain modern customers with the next generation of intelligent customer engagement. Pendula puts marketing and CX teams in the drivers seat today, by defying the limits of data and journeying, bringing their campaigns to life for transformed business growth tomorrow. ORCHESTRATE Effortlessly design seamless customer experiences with our workflow automation studio. Pendula allows you to craft journeys that are as dynamic as they are intuitive, ensuring every interaction feels personalised to your customer's unique message. CONNECT Expand your reach like never before with over 80+ integrations and two-way conversations across your omnichannel strategy. Connect with unlimited data sources to gain invaluable insights into customer behaviours and preferences. Best of all, our solution eliminates the need for IT or developers, giving control back to your CX and Marketing teams. ENHANCE Elevate your customer engagement with advanced AI tools, comprehensive reporting and analytics. With Pendula, transform data into action, ensuring each touchpoint deepens customer understanding and loyalty.

Top keywords

customer5×3.13%
pendula4×2.50%
data3×1.88%
connect2×1.25%
customer engagement2×1.25%
cx2×1.25%
engagement2×1.25%
ensuring2×1.25%
marketing2×1.25%
teams2×1.25%

Centro

Surround your customer with the team with data and actions. This is the Salesforce, Slack, and Microsoft Teams integration you've been waiting for. Centro saves you hours, increases customer satisfaction, and gives comfort that everything is tied to Salesforce. Keep everything Centro-lized. 🔗 Linked Salesforce records to discover, organize, and engage Slack or MS Teams inside Salesforce. 🧙 Smart channel summary. Spend less time reading and more time engaging. ✨ Agentforce Agents in MS Teams! 🦾 Automate anything in Slack and MS Teams. Create and manage Channels and Chats using Salesforce Flow and our workplace chat triggers 📝 Create Salesforce Forms in Slack or MS Teams, leveraging a shared Salesforce connection. Let anyone in Slack Connect log a Case, for example 😬 Replace Chatter with Slack or MSTeams, embedded in any Salesforce record. A mini-chat client inside of Salesforce! ☁️ We are 100% focused on the Salesforce, Slack, and Microsoft Teams platforms Centro is a truly native UI and workflow experience inside Salesforce, Slack, and Microsoft Teams. One horizontal app to manage. Build out any use case you can imagine, get started today with a 14-day free trial!

Top keywords

salesforce11×6.08%
slack8×4.42%
teams7×3.87%
ms4×2.21%
ms teams4×2.21%
inside3×1.66%
microsoft3×1.66%
microsoft teams3×1.66%

Pendula | Send & receive SMS on SF - automate conversations via drag & drop vs Centro

Pendula | Send & receive SMS on SF - automate conversations via drag & drop

1. Listing metadata

Centro

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

Pendula | Send & receive SMS on SF - automate conversations via drag & drop · 0 changes

Centro · 1 changes

7. App details

Frequently asked

Is Pendula | Send & receive SMS on SF - automate conversations via drag & drop or Centro: Achieve Full Control Between Slack and Salesforce cheaper?

Which has better reviews, Pendula | Send & receive SMS on SF - automate conversations via drag & drop or Centro: Achieve Full Control Between Slack and Salesforce?

Should I choose Pendula | Send & receive SMS on SF - automate conversations via drag & drop or Centro: Achieve Full Control Between Slack and Salesforce?

Which is faster to set up, Pendula | Send & receive SMS on SF - automate conversations via drag & drop or Centro: Achieve Full Control Between Slack and Salesforce?

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More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

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