Side-by-side comparison · 24 data points
GrowPromoter has developed a software solution, based on the Net Promoter® Score (NPS) and Customer Effort Score (CES) methodology and Employee Net Promoter® Score to measure continuously.
| GrowPromoter 100% native solution | SurveyMonkey for Salesforce | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
Connect your survey data with Salesforce to drive results for your business. Automatically send surveys after key interactions and take real-time action on feedback. Enrich customer and prospect data by syncing survey responses into Salesforce.
| Metric | GrowPromoter 100% native solution | SurveyMonkey for Salesforce |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.5 ★ |
| Total reviews | 3 | ★ 69 |
| Free plan | — | — |
| Pricing | paid | paid |
| Pricing tiers | 1 tier | — |
| Listed features | 3 | ★ 6 |
| Review velocity (30d) | — | 0 new |
| Languages | 3 supported | 1 supported |
| Listed since | May 2015 | Aug 2022 |
Based on the data on this page, GrowPromoter 100% native solution is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs SurveyMonkey for Salesforce's 4.5★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: GrowPromoter 100% native solution at paid, SurveyMonkey for Salesforce at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended by size: small/early-stage admins who need fast install and low risk should default to GrowPromoter 100% native solution; mid-market and enterprise admins with specific feature requirements should evaluate both — SurveyMonkey for Salesforce's 69-review base may include the workflow context that matches your specific use case better than GrowPromoter 100% native solution's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: GrowPromoter 100% native solution audit • SurveyMonkey for Salesforce audit
| Last updated | — | — |
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| Keyword | GrowPromoter 100% native solution | SurveyMonkey for Salesforce |
|---|---|---|
| customer effort score | #1 | #6 |
| effort score ces | #1 | #7 |
| net promoter score | #1 | #8 |
| survey | #74 | #8 |
| surveys | #71 | #16 |
| Signal | GrowPromoter 100% native solution | SurveyMonkey for Salesforce |
|---|---|---|
| Average rating | 5.0 ★ (3) | 4.5 ★ (69) |
| Rating distribution | 5— 4— 3— 2— 1— | 50% 450% 350% 20% 10% |
| Reviews · last 7 days | — | +0 |
| Reviews · last 30 days | — | +0 |
| Reviews · last 90 days | — | +2 |
No reviews yet.
Both GrowPromoter 100% native solution and SurveyMonkey for Salesforce offer paid plans only. GrowPromoter 100% native solution starts at paid; SurveyMonkey for Salesforce starts at paid. Compare the per-tier features in the Pricing section above before committing.
GrowPromoter 100% native solution has the higher average rating (5.0★ from 3 reviews) compared to SurveyMonkey for Salesforce (4.5★ from 69 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
GrowPromoter 100% native solution holds the higher average rating (5.0★ vs 4.5★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. SurveyMonkey for Salesforce has the deeper published review base (69 vs 3), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
GrowPromoter 100% native solution typically suits early-stage and growth-mode teams based on its published review base (3 reviews). SurveyMonkey for Salesforce typically suits early-stage and growth-mode teams based on its published review base (69 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
I love using it Helps us from having to login separate and use it
Frustrating migration experience SurveyMonkey works reasonably well overall, but our migration experience was frustrating. We had been using GetFeedback and were informed that we needed to migrate to SurveyMonkey. During the migration, we discovered that SurveyMonkey could not place a complete survey response—includi
Migration support varies by app and category. GrowPromoter 100% native solution and SurveyMonkey for Salesforce both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from GrowPromoter 100% native solution" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.