Voice for Salesforce by Enreach
Voice for Salesforce by Enreach transforms the way sales and support teams manage telephony. By embedding AI-powered call handling and real-time transcription directly into Salesforce, this solution simplifies workflows, enhances customer interactions, and boosts team productivity. With AI-enhanced call data, users get actionable insights into every interaction, helping them focus on meaningful conversations instead of manual tasks. Incoming calls trigger caller pop-ups that display relevant Salesforce records, while outbound calls are streamlined with click-to-dial. Real-time transcription ensures every detail is captured during the conversation and logged automatically as an activity in Salesforce. Managers gain visibility with integrated reporting tools to monitor performance and identify opportunities for improvement. For businesses needing advanced omni-channel support, AI-powered recommendations, and deep Service Cloud integration, Enreach also offers Enreach for Service Cloud Voice—an ideal solution for customer service teams.
Top keywords
- salesforce4×2.96%
- enreach3×2.22%
- service3×2.22%
- ai-powered2×1.48%
- call2×1.48%
- calls2×1.48%
- cloud2×1.48%
- customer2×1.48%
- real-time2×1.48%
- real-time transcription2×1.48%
- service cloud2×1.48%
- support2×1.48%
Natterbox | Telephony, CTI, Call Center, Speech Analytics, Service Cloud Voice
AI-POWERED, SALESFORCE-NATIVE CONTACT CENTER Unite voice, SMS, and WhatsApp with Conversational + Agentic AI. Deliver fast, consistent answers while your teams work entirely in Salesforce. CONVERSATIONAL AI FOR VOICE & DIGITAL Deploy AI Assistants for routine inquiries and AI Agents to complete Salesforce tasks like updates, follow-ups, and booking changes. AUTOMATE DIGITAL CHANNELS AT SCALE Send reminders and notifications automatically, and manage SMS + WhatsApp in one Unified Inbox with full visibility. EASY ADMIN & FAST DEPLOYMENT 100% Salesforce-native—no connectors or middleware. Configure with clicks, not code, and launch in days. Admins manage routing, reporting, and AI automation from one pane of glass. - Native dashboards and reports in Salesforce for full visibility. - Click-to-configure call flows, digital routing, and AI prompts. FLEXIBLE TELEPHONY & RELIABILITY Use existing telephony, connect Microsoft Teams, or run on Natterbox cloud calling with enterprise-grade reliability. SECURITY & SCALE Enterprise-grade security, role-based controls, and compliant recording. Designed to scale globally while delivering always-on service.
Top keywords
- ai6×3.90%
- digital3×1.95%
- salesforce3×1.95%
- scale3×1.95%
- conversational2×1.30%
- enterprise-grade2×1.30%
- fast2×1.30%
- full2×
