Is I Am Out! The Out of Office Case Handler. or Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool cheaper?

I Am Out! The Out of Office Case Handler. is the cheaper option — it offers a free plan (free). Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.

Which has better reviews, I Am Out! The Out of Office Case Handler. or Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool?

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool has the higher average rating (5.0★ from 40 reviews) compared to I Am Out! The Out of Office Case Handler. (3.1★ from 12 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose I Am Out! The Out of Office Case Handler. or Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool?

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool holds the higher average rating (5.0★ vs 3.1★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, I Am Out! The Out of Office Case Handler. or Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool?

Both apps are one-click installs from the Salesforce AppExchange. Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool has the deeper published review base (40 vs 12), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

I Am Out! The Out of Office Case Handler. typically suits early-stage and growth-mode teams based on its published review base (12 reviews). Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool typically suits early-stage and growth-mode teams based on its published review base (40 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between I Am Out! The Out of Office Case Handler. and Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool?

Migration support varies by app and category. I Am Out! The Out of Office Case Handler. and Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from I Am Out! The Out of Office Case Handler." in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

I Am Out! The Out of vs Communicat-O - SMS | — Salesforce

I Am Out! The Out of Office Case Handler. vs Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool

Side-by-side comparison · 24 data points

I Am Out! The Out of Office Case Handler.

3.1·12reviews

PTO / OOO Rules - When an agent goes on vacation or out of office, I'm Out! provides an easy way for the agent to say (a) I'm out and (2) all customer cases should get assigned to someone else.

salesforcefree

Change

1. Listing metadata

Field-level data

	I Am Out! The Out of Office Case Handler.	Communicat-O - SMS \| WhatsApp \| Facebook Messenger Business Messaging Tool
Tagline	“PTO / OOO Rules - When an agent goes on vacation or out of office, I'm Out! provides an easy way for the agent to say (a) I'm out and (2) all customer cases should get assigned to someone else.”193 chars	“Communicat-O is a multi channel messaging tool built on Salesforce to manage communication across SMS, WhatsApp, Facebook, Telegram, WeChat, Line, Zalo, Viber & Google GMB Chat on a unified platform, easily assign conversations & get real-time analytics.”254 chars
Description	817 / 2000 chars41% used	1200 / 2000 chars60% used
Screenshots	—	—
Languages	nlenfifrde+11 more	en
Platforms	Salesforce	Salesforce
Developer	Salesforce Labs	Manras Technologies UK Limited

At a glance

7 metrics · auto-computed

Feature comparison between I Am Out! The Out of Office Case Handler. and Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool
Metric	I Am Out! The Out of Office Case Handler.	Communicat-O - SMS \| WhatsApp \| Facebook Messenger Business Messaging Tool
Rating	3.1 ★	★ 5.0 ★
Total reviews	12	★ 40
Free plan	★ Yes	—
Pricing	free	paid
Listed features	2	★ 9
Languages	16 supported	1 supported
Listed since	Sep 2017	Feb 2022

Listed	September 27, 2017	February 10, 2022

Last updated	—	—

2. Features

As listed by each developer

I Am Out! The Out of Office Case Handler.

Customers are happy knowing that their cases are being worked on. They will always be able to contact a service agent regarding their concerns.
Service agents can designate a backup case owner while out of office. Customers' cases are assigned to backup owners at the start of an agent's time off.

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool

Delayed response leads to customer loss. So, Communicat-O brings together messages across all platforms like WhatsApp, WeChat, Facebook, Telegram, Zalo, Line, Viber & many more to a unified inbox to ensure you do not miss out on a single Customer/message.
Communicat-O lets you send bulk messages to customers on their preferred platforms effortlessly. It helps to track performance with indepth reports, also helps in analyzing trends & to optimize campaigns in real time for better engagement.
Communicat-O enables seamless, lag-free communication with zero downtime. Effortlessly integrate with SMS, WhatsApp, WeChat, Facebook, Instagram, Telegram, Line, Viber, Zalo, Intercom and GMB chat for efficient, uninterrupted messaging across channels.
CommunicatO revolutionizes business communication with seamless WhatsApp integration. It helps centralize interactions and boost efficiency. Hence, simplifying workflows, ensuring exceptional experiences, & unlocking growth opportunities.
Simplify your business communication with Communicat-O's SMS integration. You can streamline your workflow and provide a unified customer experience. No more bouncing between different channels—Communicat-O consolidates all.
Simplify communication management with seamless Telegram integration by Communicat-O. You can consolidate all your interactions. Stay connected with your customers, respond promptly, and never miss a message again.
Effortlessly manage Instagram interactions with CommunicatO. You can consolidate all your conversations, respond efficiently, and nurture customer relationships. Simplify social media management and unlock Instagram's communication potential.
Try Communicat-O's seamless integration with Facebook Messenger. You can manage your Facebook Messenger interactions alongside other communication channels, all from one centralized platform.
Effortless Communication with Line & Communicat-O! Simplify interactions, stay connected, and never miss a message. Respond instantly and manage all customer chats in one place - seamless, efficient, and hassle-free this simple salesforce integration!

4. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	I Am Out! The Out of Office Case Handler.	Communicat-O - SMS \| WhatsApp \| Facebook Messenger Business Messaging Tool
for seamless	Not ranked	#4
seamless	Not ranked	#5
cases	#6	Not ranked
chatbot	Not ranked	#15

5. App details

Long-form description · keyword frequency

I Am Out! The Out of Office Case Handler.

I'm Out! The Out of Office Case Handler ensures speedier and timely resolution of cases building customer trust and satisfaction. A service agent can now assign cases to other agents when going on PTO, making sure that all cases are being looked at, at all times, with the same sense of urgency and proficiency that customers expect from Salesforce. Customers are happy knowing that their concerns/issues/cases are being looked at and will be resolved as soon as possible. Time to resolve cases should not be affected by service agents being away from the office. With this app the agent has the ability to assign his/her cases to another agent with the same set of skills and know-how, when going OOO. This ensures that customer cases are not waiting for an agent to be back from OOO to be picked up and worked on.

Top keywords

cases7×4.79%
agent4×2.74%
agents2×1.37%
assign2×1.37%
customer2×1.37%
customers2×1.37%
ensures2×1.37%
going2×1.37%
looked2×1.37%
office2×1.37%
ooo2×1.37%
same2×1.37%

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool

Communicat-O is a powerful multi-channel messaging solution that integrates seamlessly with Salesforce and brings together all communications across social media platforms like WhatsApp, Facebook, SMS, Telegram, Viber, Zalo, Line, Intercom and Google My Business chat into a single interface, making it easier for the companies to respond & keep track of all their previous interactions across all platforms at once place. This all-in-one interface enhances customer engagement, streamlines team collaboration, and ensures no customer interaction is missed. Businesses can efficiently manage conversations, assign chats to the right team members, and handle multiple conversations simultaneously with the multi-chat window feature. With AI-powered responses, bulk messaging, and real-time analytics, Communicat-O helps businesses optimize customer communication and drive better results. The shared inbox boosts productivity, while the mobile-ready solution allows seamless communication on the go. With additional features like pre-configured chatbot responses, automated templates, taggable conversations, & its exceptional quality of being the only seamless mobile-ready solution in the market.

Top keywords

conversations3×1.94%
customer3×1.94%
businesses2×1.29%
communicat-o2×1.29%
communication2×1.29%
interface2×1.29%
messaging2×1.29%

I Am Out! The Out of Office Case Handler. vs Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool

I Am Out! The Out of Office Case Handler.

1. Listing metadata

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool

At a glance

AppRanks verdict

2. Features

3. Categories & rankings

4. Search rankings

5. App details

Frequently asked

Is I Am Out! The Out of Office Case Handler. or Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool cheaper?

Which has better reviews, I Am Out! The Out of Office Case Handler. or Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool?

Should I choose I Am Out! The Out of Office Case Handler. or Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool?

Which is faster to set up, I Am Out! The Out of Office Case Handler. or Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between I Am Out! The Out of Office Case Handler. and Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool?