Which has better reviews, I Am Out! The Out of Office Case Handler. or Kubaru: Fully Automated Round Robin Lead Assignment, Case Routing, and More?

Kubaru: Fully Automated Round Robin Lead Assignment, Case Routing, and More has the higher average rating (5.0★ from 153 reviews) compared to I Am Out! The Out of Office Case Handler. (3.1★ from 12 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose I Am Out! The Out of Office Case Handler. or Kubaru: Fully Automated Round Robin Lead Assignment, Case Routing, and More?

Kubaru: Fully Automated Round Robin Lead Assignment, Case Routing, and More holds the higher average rating (5.0★ vs 3.1★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, I Am Out! The Out of Office Case Handler. or Kubaru: Fully Automated Round Robin Lead Assignment, Case Routing, and More?

Both apps are one-click installs from the Salesforce AppExchange. Kubaru: Fully Automated Round Robin Lead Assignment, Case Routing, and More has the deeper published review base (153 vs 12), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

I Am Out! The Out of Office Case Handler. typically suits early-stage and growth-mode teams based on its published review base (12 reviews). Kubaru: Fully Automated Round Robin Lead Assignment, Case Routing, and More typically suits early-stage and growth-mode teams based on its published review base (153 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between I Am Out! The Out of Office Case Handler. and Kubaru: Fully Automated Round Robin Lead Assignment, Case Routing, and More?

Migration support varies by app and category. I Am Out! The Out of Office Case Handler. and Kubaru: Fully Automated Round Robin Lead Assignment, Case Routing, and More both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from I Am Out! The Out of Office Case Handler." in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

I Am Out! The Out of vs Kubaru: Fully — Salesforce

I Am Out! The Out of Office Case Handler. vs Kubaru

Side-by-side comparison · 24 data points

I Am Out! The Out of Office Case Handler.

3.1·12reviews

PTO / OOO Rules - When an agent goes on vacation or out of office, I'm Out! provides an easy way for the agent to say (a) I'm out and (2) all customer cases should get assigned to someone else.

salesforcefree

Change

1. Listing metadata

Field-level data

	I Am Out! The Out of Office Case Handler.	Kubaru
Tagline	“PTO / OOO Rules - When an agent goes on vacation or out of office, I'm Out! provides an easy way for the agent to say (a) I'm out and (2) all customer cases should get assigned to someone else.”193 chars	“Are you looking for a better way to assign leads, contacts, cases, opportunities, and other records in Salesforce? Kubaru provides all the tools you need to optimize your assignment strategy. Start your free 30 day trial today!”227 chars
Description	817 / 2000 chars41% used	1116 / 2000 chars56% used
Screenshots	—	—
Languages	nlenfifrde+11 more	en
Platforms	Salesforce	Salesforce
Developer	Salesforce Labs	Kubaru

At a glance

8 metrics · auto-computed

Feature comparison between I Am Out! The Out of Office Case Handler. and Kubaru: Fully Automated Round Robin Lead Assignment, Case Routing, and More
Metric	I Am Out! The Out of Office Case Handler.	Kubaru: Fully Automated Round Robin Lead Assignment, Case Routing, and More
Rating	3.1 ★	★ 5.0 ★
Total reviews	12	★ 153
Free plan	★ Yes	—
Pricing	free	paid
Pricing tiers	—	1 tier
Listed features	2	★ 9
Languages	16 supported	1 supported
Listed since	Sep 2017	Feb 2018

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, Kubaru: Fully Automated Round Robin Lead Assignment, Case Routing, and More is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs I Am Out! The Out of Office Case Handler.'s 3.1★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

On pricing, I Am Out! The Out of Office Case Handler. offers a free tier (free) while Kubaru: Fully Automated Round Robin Lead Assignment, Case Routing, and More starts at paid. For early-stage teams validating fit, the free-tier path lets you run the app on real workloads before committing budget.

Review base

Kubaru: Fully Automated Round Robin Lead Assignment, Case Routing, and More has the larger user base (153 reviews vs 12), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. I Am Out! The Out of Office Case Handler.'s smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to Kubaru: Fully Automated Round Robin Lead Assignment, Case Routing, and More; mid-market and enterprise admins with specific feature requirements should evaluate both — I Am Out! The Out of Office Case Handler.'s 12-review base may include the workflow context that matches your specific use case better than Kubaru: Fully Automated Round Robin Lead Assignment, Case Routing, and More's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: I Am Out! The Out of Office Case Handler. audit • Kubaru: Fully Automated Round Robin Lead Assignment, Case Routing, and More audit

Listed	September 27, 2017	February 21, 2018

Last updated	—	—

3. Features

As listed by each developer

I Am Out! The Out of Office Case Handler.

Customers are happy knowing that their cases are being worked on. They will always be able to contact a service agent regarding their concerns.
Service agents can designate a backup case owner while out of office. Customers' cases are assigned to backup owners at the start of an agent's time off.

Kubaru

INSTANT ASSIGNMENT Say goodbye to managing complex assignment rules. Kubaru makes it easy to instantly assign leads, cases, opportunities, and other records to the right user. Eliminate manual work, reduce response time, and hit your speed-to-lead goals.
EASY TO USE Kubaru makes it easy to automate even the most complex assignment logic—no coding or Salesforce admin access required. Eliminate bottlenecks and empower your team to manage assignments. Start a trial to see for yourself how easy it is to use!
INTELLIGENT ROUTING Kubaru provides powerful features to ensure records are always assigned to the right person. Key features include weighted round robin assignment, workload balancing, territory management, skill-based routing, shark tanks, and more.
SLA ENFORCEMENT Kubaru will monitor lead and case response times and escalate or reassign unworked records before they go cold. Keep your pipeline warm, measure employee performance, and ensure your team meets SLAs for both sales and support.
USER AVAILABILITY Never assign records to unavailable users again. Kubaru makes it easy to configure user work shifts, out-of-office schedules, workload capacity limits, and more—ensuring records are only routed to users who are available to respond.
WORKLOAD BALANCING Avoid employee burnout and boost productivity by assigning leads, cases, and other records based on user capacity. Kubaru helps you monitor performance and balance workloads using weights, capacity limits, and other features.
BUILT TO SCALE Kubaru was built using Salesforce Lightning Web Components for maximum performance and scalability. It runs asynchronously in the background to handle enterprise-scale data without exceeding governor limits or slowing other processes.
ENTERPRISE-GRADE SECURITY Kubaru is a 100% native Salesforce application built on the Salesforce Lightning platform—providing unmatched data security. Detailed audit logs provide full visibility into every assignment and configuration change.
FREE LIFETIME SUPPORT We work closely with every customer to ensure Kubaru meets their unique needs. That’s how we’ve maintained a perfect five-star rating. Let us help you find the right assignment strategy to supercharge your team’s performance!

Keyword	I Am Out! The Out of Office Case Handler.	Kubaru
cases	#6	#8

6. App details

Long-form description · keyword frequency

I Am Out! The Out of Office Case Handler.

I'm Out! The Out of Office Case Handler ensures speedier and timely resolution of cases building customer trust and satisfaction. A service agent can now assign cases to other agents when going on PTO, making sure that all cases are being looked at, at all times, with the same sense of urgency and proficiency that customers expect from Salesforce. Customers are happy knowing that their concerns/issues/cases are being looked at and will be resolved as soon as possible. Time to resolve cases should not be affected by service agents being away from the office. With this app the agent has the ability to assign his/her cases to another agent with the same set of skills and know-how, when going OOO. This ensures that customer cases are not waiting for an agent to be back from OOO to be picked up and worked on.

Top keywords

cases7×4.79%
agent4×2.74%
agents2×1.37%
assign2×1.37%
customer2×1.37%
customers2×1.37%
ensures2×1.37%
going2×1.37%
looked2×1.37%
office2×1.37%
ooo2×1.37%
same2×1.37%

Kubaru

Kubaru provides all the features you need to fully automate the assignment of leads, cases, contacts, and other objects in Salesforce: • Assign ANY standard or custom object • Round robin • Weighted assignment • Skill-based assignment • Shark tanks • Duplicate matching • Load balancing • Territory management • Automated reassignment of unworked records • Assign to logged-in reps only • Schedules • Notifications (email, mobile, Slack, Chatter, Lightning, push alerts, sound alerts, etc.) • Automatic reimbursement for lost/rejected leads • Assignment logs How Kubaru helps: • Eliminate territory disputes between reps using round robin lead assignment • Assign leads and cases to reps based on availability, product knowledge, language, etc. • Use weighted lead assignment to direct more leads to top performers • Use load balancing to balance the workload between support reps • Create separate distribution schedules for geographically dispersed teams • Configure routers to reassign unworked leads before they go cold Ensure leads and other records never go uncontacted again. Install a free trial today!

Top keywords

assignment6×4.00%
leads6×4.00%
reps4×2.67%
assign3×2.00%
alerts2×1.33%
balancing2×1.33%
between2×1.33%
cases2×1.33%
etc2×

I Am Out! The Out of Office Case Handler. vs Kubaru

I Am Out! The Out of Office Case Handler.

1. Listing metadata

Kubaru

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

Is I Am Out! The Out of Office Case Handler. or Kubaru: Fully Automated Round Robin Lead Assignment, Case Routing, and More cheaper?

Which has better reviews, I Am Out! The Out of Office Case Handler. or Kubaru: Fully Automated Round Robin Lead Assignment, Case Routing, and More?

Should I choose I Am Out! The Out of Office Case Handler. or Kubaru: Fully Automated Round Robin Lead Assignment, Case Routing, and More?

Which is faster to set up, I Am Out! The Out of Office Case Handler. or Kubaru: Fully Automated Round Robin Lead Assignment, Case Routing, and More?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between I Am Out! The Out of Office Case Handler. and Kubaru: Fully Automated Round Robin Lead Assignment, Case Routing, and More?