Is SendSafely for Salesforce Service Cloud or Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool cheaper?

SendSafely for Salesforce Service Cloud is the cheaper option — it offers a free plan (free). Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.

Which has better reviews, SendSafely for Salesforce Service Cloud or Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool?

SendSafely for Salesforce Service Cloud (5.0★, 2 reviews) and Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool (5.0★, 40 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose SendSafely for Salesforce Service Cloud or Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool?

AppRanks cannot separate these two on rating — both sit at 5.0★. Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool does carry the larger published review base (40 vs 2). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, SendSafely for Salesforce Service Cloud or Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool?

Both apps are one-click installs from the Salesforce AppExchange. Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool has the deeper published review base (40 vs 2), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

SendSafely for Salesforce Service Cloud typically suits early-stage and growth-mode teams based on its published review base (2 reviews). Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool typically suits early-stage and growth-mode teams based on its published review base (40 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between SendSafely for Salesforce Service Cloud and Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool?

Migration support varies by app and category. SendSafely for Salesforce Service Cloud and Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from SendSafely for Salesforce Service Cloud" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

SendSafely for vs Communicat-O - SMS | — Salesforce

SendSafely for Salesforce Service Cloud vs Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool

Side-by-side comparison · 24 data points

SendSafely for Salesforce Service Cloud

5.0·2reviews

Reduce the risk of a data breach by protecting sensitive customer data with end-to-end encryption wherever it is shared. SendSafely integrates seamlessly with Service Cloud, Experience Cloud, custom objects, AgentForce and email based workflows.

salesforcefree

Change

1. Listing metadata

Field-level data

	SendSafely for Salesforce Service Cloud	Communicat-O - SMS \| WhatsApp \| Facebook Messenger Business Messaging Tool
Tagline	“Reduce the risk of a data breach by protecting sensitive customer data with end-to-end encryption wherever it is shared. SendSafely integrates seamlessly with Service Cloud, Experience Cloud, custom objects, AgentForce and email based workflows.”245 chars	“Communicat-O is a multi channel messaging tool built on Salesforce to manage communication across SMS, WhatsApp, Facebook, Telegram, WeChat, Line, Zalo, Viber & Google GMB Chat on a unified platform, easily assign conversations & get real-time analytics.”254 chars
Description	1200 / 2000 chars60% used	1200 / 2000 chars60% used
Screenshots	—	—
Languages	en	en
Platforms	Salesforce	Salesforce
Developer	SendSafely	Manras Technologies UK Limited

At a glance

7 metrics · auto-computed

Feature comparison between SendSafely for Salesforce Service Cloud and Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool
Metric	SendSafely for Salesforce Service Cloud	Communicat-O - SMS \| WhatsApp \| Facebook Messenger Business Messaging Tool
Rating	5.0 ★	5.0 ★
Total reviews	2	★ 40
Free plan	★ Yes	—
Pricing	free	paid
Listed features	9	9
Languages	1 supported	1 supported
Listed since	Nov 2018	Feb 2022

Listed	November 5, 2018	February 10, 2022

Last updated	—	—

2. Features

As listed by each developer

SendSafely for Salesforce Service Cloud

Secure sensitive customer files with true end-to-end encryption.
Never leave Salesforce - a seamless customer and agent experience.
Enable Agentforce AI agents to securely collect encrypted files without customers leaving the chat.
Integrate natively with Customer and Partner Portal object record pages including Case, Lead, Opportunity, and more.
Limit access to authorized agents only and audit all file views and downloads.
Adhere to data retention policies with automatic file expiration and deletion.
Comply with data privacy regulations such as GDPR, CCPA, HIPAA & PCI.
Protect files with watermarking, or designate as view-only.
Upload files up to 10GB. Files never touch Salesforce storage.

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool

Delayed response leads to customer loss. So, Communicat-O brings together messages across all platforms like WhatsApp, WeChat, Facebook, Telegram, Zalo, Line, Viber & many more to a unified inbox to ensure you do not miss out on a single Customer/message.
Communicat-O lets you send bulk messages to customers on their preferred platforms effortlessly. It helps to track performance with indepth reports, also helps in analyzing trends & to optimize campaigns in real time for better engagement.
Communicat-O enables seamless, lag-free communication with zero downtime. Effortlessly integrate with SMS, WhatsApp, WeChat, Facebook, Instagram, Telegram, Line, Viber, Zalo, Intercom and GMB chat for efficient, uninterrupted messaging across channels.
CommunicatO revolutionizes business communication with seamless WhatsApp integration. It helps centralize interactions and boost efficiency. Hence, simplifying workflows, ensuring exceptional experiences, & unlocking growth opportunities.
Simplify your business communication with Communicat-O's SMS integration. You can streamline your workflow and provide a unified customer experience. No more bouncing between different channels—Communicat-O consolidates all.

4. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	SendSafely for Salesforce Service Cloud	Communicat-O - SMS \| WhatsApp \| Facebook Messenger Business Messaging Tool
end to end	#2	Not ranked
sensitive data	#3	Not ranked
for seamless	Not ranked	#4
seamless	Not ranked	#5
share files	#11	Not ranked

6. App details

Long-form description · keyword frequency

SendSafely for Salesforce Service Cloud

THE MOST SECURE WAY TO SHARE SENSITIVE DATA Reduce the risk of data breaches by protecting sensitive customer data with true end-to-end encryption for Salesforce. IDs, financial documents, medical records, logs, and other sensitive files are encrypted before upload, ensuring only authorized recipients can access them, not Salesforce, SendSafely, or any third party. Encrypted files are uploaded directly to SendSafely's servers, never touching Salesforce storage. PROTECTION WHEREVER YOU SHARE • Agent App – Agents can decrypt, view, and send files directly within Salesforce • Experience Cloud Upload Widget – Secure file uploads on customer and partner portals, Cases, Leads, and Opportunities. • Dropzone with Connector – Collect encrypted files through branded web forms for email-based workflows. • Halo for Agentforce – AI agents can securely request and receive encrypted files in chat. ADDITIONAL BENEFITS • Restrict access to authorized users only • Audit every file view and download • Automated file retention and deletion • Watermarking and view-only controls • GDPR, CCPA, HIPAA, and PCI compliant • Upload files up to 10GB Start your free two-week trial at explore.sendsafely.com

Top keywords

files6×3.59%
encrypted4×2.40%
salesforce4×2.40%
data3×1.80%
encrypted files3×1.80%
file3×1.80%
sensitive3×1.80%
upload3×1.80%
access2×1.20%
agents2×1.20%
authorized2×1.20%
customer2×1.20%

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool

Communicat-O is a powerful multi-channel messaging solution that integrates seamlessly with Salesforce and brings together all communications across social media platforms like WhatsApp, Facebook, SMS, Telegram, Viber, Zalo, Line, Intercom and Google My Business chat into a single interface, making it easier for the companies to respond & keep track of all their previous interactions across all platforms at once place. This all-in-one interface enhances customer engagement, streamlines team collaboration, and ensures no customer interaction is missed. Businesses can efficiently manage conversations, assign chats to the right team members, and handle multiple conversations simultaneously with the multi-chat window feature. With AI-powered responses, bulk messaging, and real-time analytics, Communicat-O helps businesses optimize customer communication and drive better results. The shared inbox boosts productivity, while the mobile-ready solution allows seamless communication on the go. With additional features like pre-configured chatbot responses, automated templates, taggable conversations, & its exceptional quality of being the only seamless mobile-ready solution in the market.

Top keywords

conversations3×1.94%
customer3×1.94%
businesses2×1.29%
communicat-o2×1.29%
communication2×1.29%
interface2×1.29%
messaging2×1.29%

SendSafely for Salesforce Service Cloud vs Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool

SendSafely for Salesforce Service Cloud

1. Listing metadata

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool

At a glance

AppRanks verdict

2. Features

3. Categories & rankings

4. Search rankings

5. Activity in the last 90 days

SendSafely for Salesforce Service Cloud · 5 changes

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool · 0 changes

6. App details

Frequently asked

Is SendSafely for Salesforce Service Cloud or Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool cheaper?

Which has better reviews, SendSafely for Salesforce Service Cloud or Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool?

Should I choose SendSafely for Salesforce Service Cloud or Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool?

Which is faster to set up, SendSafely for Salesforce Service Cloud or Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between SendSafely for Salesforce Service Cloud and Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool?