Is Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice or SendSafely for Salesforce Service Cloud cheaper?

SendSafely for Salesforce Service Cloud is the cheaper option — it offers a free plan (free). Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.

Should I choose Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice or SendSafely for Salesforce Service Cloud?

AppRanks cannot separate these two on rating — both sit at 5.0★. Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice does carry the larger published review base (32 vs 2). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which works better for small vs large Salesforce AppExchange admins?

Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice typically suits early-stage and growth-mode teams based on its published review base (32 reviews). SendSafely for Salesforce Service Cloud typically suits early-stage and growth-mode teams based on its published review base (2 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

Girik SMS & CTI vs SendSafely for — Salesforce

Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice vs SendSafely for Salesforce Service Cloud

Side-by-side comparison · 24 data points

Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice

5.0·32reviews

Boost sales and service with 100% Salesforce Native CTI. Make and receive calls inside Salesforce, access real-time transcripts, get AI-driven suggestions, and leverage an AI Calling Agent for lead qualification, follow-ups, and multilingual support.

salesforcepaid

1. Listing metadata

Field-level data

	Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center \| AI Voice	SendSafely for Salesforce Service Cloud
Tagline	“Boost sales and service with 100% Salesforce Native CTI. Make and receive calls inside Salesforce, access real-time transcripts, get AI-driven suggestions, and leverage an AI Calling Agent for lead qualification, follow-ups, and multilingual support.”250 chars	“Reduce the risk of a data breach by protecting sensitive customer data with end-to-end encryption wherever it is shared. SendSafely integrates seamlessly with Service Cloud, Experience Cloud, custom objects, AgentForce and email based workflows.”245 chars
Description	1084 / 2000 chars54% used	1200 / 2000 chars60% used
Screenshots	—	—
Languages	en	en
Platforms	Salesforce	Salesforce
Developer	Girikon AI	SendSafely
Listed

At a glance

8 metrics · auto-computed

Feature comparison between Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice and SendSafely for Salesforce Service Cloud
Metric	Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center \| AI Voice	SendSafely for Salesforce Service Cloud
Rating	5.0 ★	5.0 ★
Total reviews	★ 32	2
Free plan	—	★ Yes
Pricing	paid	free
Pricing tiers	3 tiers	—
Listed features	9	9
Languages	1 supported	1 supported
Listed since	Jan 2025	Nov 2018

Last updated	—	—

3. Features

As listed by each developer

Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice

AI HUMAN-LIKE CALLING - Engage customers with AI-powered CTI telephony that delivers natural, human-like conversations. Automate outreach, qualify leads faster, and increase connection rates directly from Salesforce.
AI TRANSCRIPT & SENTIMENT - Generate real-time call transcripts, minutes, and sentiment analysis within Salesforce. Improve compliance, speed up reviews, and enable precise follow-ups with CTI-driven automation.
AI ACTIONS & AUTOMATION - Boost productivity with AI insights in CTI. Automatically create cases, schedule follow-ups, and recommend next-best actions based on customer intent and live conversation analysis.
SALESFORCE-NATIVE CTI - Enjoy seamless CTI integration built 100% on Salesforce. Eliminate third-party tools, reduce maintenance, and ensure secure, reliable telephony performance for every team.
CLICK-TO-DIAL TELEPHONY - Initiate calls instantly with click-to-dial CTI from any Salesforce record. Streamline telephony workflows, cut down on manual steps, and give agents more time for meaningful conversations.
REAL-TIME INSIGHTS - Leverage CTI with telephony intelligence to access customer history and profiles during calls. Empower agents with real-time context for personalized, effective customer interactions.
AUTOMATIC CALL LOGGING - Save time with CTI-based auto logging of call duration, notes, and outcomes inside Salesforce. Ensure all telephony interactions are tracked, compliant, and ready for future reference.
CUSTOM CALL ROUTING - Enhance call handling with customizable CTI call routing. Direct calls to the right agent or team based on business rules, ensuring faster response times and improved customer satisfaction.
ANALYTICS & REPORTING - Gain visibility with CTI telephony analytics. Track call volumes, measure performance, identify trends, and make smarter, data-driven decisions to strengthen customer service.

SendSafely for Salesforce Service Cloud

Secure sensitive customer files with true end-to-end encryption.
Never leave Salesforce - a seamless customer and agent experience.
Enable Agentforce AI agents to securely collect encrypted files without customers leaving the chat.
Integrate natively with Customer and Partner Portal object record pages including Case, Lead, Opportunity, and more.
Limit access to authorized agents only and audit all file views and downloads.
Adhere to data retention policies with automatic file expiration and deletion.
Comply with data privacy regulations such as GDPR, CCPA, HIPAA & PCI.
Protect files with watermarking, or designate as view-only.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center \| AI Voice	SendSafely for Salesforce Service Cloud
end to end	Not ranked	#2
cti telephony	#3	Not ranked
call logging	#3	Not ranked
sensitive data	Not ranked	#3
telephony	#9	Not ranked

7. App details

Long-form description · keyword frequency

Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice

GIRIKCTI — SALESFORCE NATIVE CTI & TELEPHONY GirikCTI is a 100% Salesforce-native CTI and telephony solution. It embeds voice and AI inside Salesforce. No external connectors. Ideal for sales and service teams. BUSINESS BENEFITS - Boost agent productivity with click-to-dial, integrated softphone, and unified UI. - Qualify leads automatically with the AI Calling Agent and automate follow-ups. - Improve CX with real-time transcripts, sentiment analysis, and AI call summaries. - Provide real-time actionable suggestions to agents during calls. - Reduce TCO and security risk. Data stays inside Salesforce. TECHNICAL HIGHLIGHTS - Integrated softphone, multi-line support, IVR, and bulk dialing. - Real-time transcription, AI call analysis, and agent recommendations. - Auto case and task creation using native Flows and Apex. - Call recording, call disposition, barge, whisper, and live monitoring. - Multilingual support and scalable architecture on Salesforce cloud. Deploy fast with a no-code setup. 24/7 support included. Drive more leads and close more deals with GirikCTI.

Top keywords

ai4×2.58%
call4×2.58%
salesforce4×2.58%
agent3×1.94%
girikcti3×1.94%
real-time3×1.94%
support3×1.94%
ai call2×1.29%
analysis2×1.29%
cti2×1.29%
inside2×1.29%
inside salesforce2×1.29%

SendSafely for Salesforce Service Cloud

THE MOST SECURE WAY TO SHARE SENSITIVE DATA Reduce the risk of data breaches by protecting sensitive customer data with true end-to-end encryption for Salesforce. IDs, financial documents, medical records, logs, and other sensitive files are encrypted before upload, ensuring only authorized recipients can access them, not Salesforce, SendSafely, or any third party. Encrypted files are uploaded directly to SendSafely's servers, never touching Salesforce storage. PROTECTION WHEREVER YOU SHARE • Agent App – Agents can decrypt, view, and send files directly within Salesforce • Experience Cloud Upload Widget – Secure file uploads on customer and partner portals, Cases, Leads, and Opportunities. • Dropzone with Connector – Collect encrypted files through branded web forms for email-based workflows. • Halo for Agentforce – AI agents can securely request and receive encrypted files in chat. ADDITIONAL BENEFITS • Restrict access to authorized users only • Audit every file view and download • Automated file retention and deletion • Watermarking and view-only controls • GDPR, CCPA, HIPAA, and PCI compliant • Upload files up to 10GB Start your free two-week trial at explore.sendsafely.com

Top keywords

files6×3.59%
encrypted4×2.40%
salesforce4×2.40%
data3×1.80%
encrypted files3×1.80%
file3×1.80%
sensitive3×1.80%
upload3×

Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice vs SendSafely for Salesforce Service Cloud

Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice

1. Listing metadata

SendSafely for Salesforce Service Cloud

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice · 0 changes

SendSafely for Salesforce Service Cloud · 5 changes

7. App details

Frequently asked

Is Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice or SendSafely for Salesforce Service Cloud cheaper?

Which has better reviews, Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice or SendSafely for Salesforce Service Cloud?

Should I choose Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice or SendSafely for Salesforce Service Cloud?

Which is faster to set up, Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice or SendSafely for Salesforce Service Cloud?

See full keyword rankings, install trends, and weekly alerts

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