Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics
Seamlessly bring Talkdesk and Salesforce together to drive agent productivity, reduce manual tasks and personalize every interaction, leading to 19% CSAT improvement, 23% wait time reduction, and 21% time to answer reduction Seamless integration Talkdesk's CTI integrates seamlessly to give agents advanced features such as screen pops, SSO, outbound caller ID & more. Calls are auto-logged to ensure accuracy and consistency without altering workflows Intelligent routing Talkdesk Studio uses data dips and integrates with Lightning Flows to get customers to the right agent with context-driven routing based on the case, lead, contact & more Proactive outbound Load and launch Talkdesk Power Dialer for fast & efficient outbound campaigns. Utilize smart SMS for automated follow-up or proactive messages. Integrates with Salesforce High Velocity Sales (HVS) Two-way data sync Ensure data between Salesforce and Talkdesk is always consistent with continuous two-way data sync Quick setup in Salesforce Deploy Talkdesk for Salesforce, add Talkdesk licenses, and assign user permissions—all without ever leaving Salesforce.
Top keywords
- salesforce6×3.80%
- talkdesk6×3.80%
- data4×2.53%
- integrates3×1.90%
- outbound3×1.90%
- agent2×1.27%
- data sync2×1.27%
- ensure2×1.27%
- proactive2×1.27%
- reduction2×1.27%
- routing2×1.27%
- seamlessly2×1.27%
FinDock - Payments on Salesforce
THE PAYMENT ENGINE FOR SALESFORCE FinDock connects payments to Salesforce so every team sees the full picture. Customers get easy ways to pay. Finance gets clean records. Operations stops chasing payments manually. Trusted by financial services organisations, insurers, nonprofits and commercial enterprises. Works with Salesforce ERP solutions including Certinia. WHAT IT DOES: - Accept one-time, recurring, and Direct Debit payments - Send payment requests and give customers a link to pay - Automatically follow up on missed or failed payments - Take payments by phone, QR code, online or in person - Match incoming bank payments to Salesforce records automatically PAYMENT PROVIDERS: Stripe, Adyen, Authorize.net, PayPal, Worldpay, GoCardless, Mollie, Buckaroo, Axerve, Checkout.com, Redsys, SmartDebit, FinDock (native direct debit), Tikkie, Vipps MobilePay, Swish, Saferpay, Paya HOW YOUR CUSTOMERS CAN PAY: Card, Direct Debit, bank transfer, Apple Pay, Google Pay, PayPal, mobile payment apps, and local payment methods across Europe, the US, and the Nordics. FinDock is built natively on Salesforce, ISO 27001 and PCI DSS 4.0 certified, GDPR compliant, and WCAG accessible.
Top keywords
- payments6×3.45%
- pay5×2.87%
- payment5×2.87%
- salesforce5×2.87%
- customers3×1.72%
- debit3×1.72%
- direct3×1.72%
- direct debit3×1.72%
