Side-by-side comparison · 24 data points
| Mogli SMS | Reputation Studio by 1440 | Customer Ratings and Reviews, Q&A, Social Comments | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
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| Listed |
Reputation Studio is the Salesforce-native Voice of Customer platform for managing product reviews, location reviews, app reviews, customer questions, and social feedback across 50+ channels. Centralize customer conversations inside Service Cloud.
| Metric | Mogli SMS: Text Messaging | WhatsApp | Reputation Studio by 1440 | Customer Ratings and Reviews, Q&A, Social Comments |
|---|---|---|
| Rating | 5.0 ★ | ★ 5.0 ★ |
| Total reviews | ★ 209 | 31 |
| Free plan | — | — |
| Pricing | paid | paid |
| Pricing tiers | ★ 2 tiers | 1 tier |
| Listed features | ★ 9 | 5 |
| Languages | 1 supported | 1 supported |
| Listed since | Oct 2016 | Dec 2017 |
Mogli SMS: Text Messaging | WhatsApp and Reputation Studio by 1440 | Customer Ratings and Reviews, Q&A, Social Comments are evenly matched on rating (5.0★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
Pricing entry tiers: Mogli SMS: Text Messaging | WhatsApp at paid, Reputation Studio by 1440 | Customer Ratings and Reviews, Q&A, Social Comments at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Mogli SMS: Text Messaging | WhatsApp has the larger user base (209 reviews vs 31), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Reputation Studio by 1440 | Customer Ratings and Reviews, Q&A, Social Comments's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most admins the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Mogli SMS: Text Messaging | WhatsApp audit • Reputation Studio by 1440 | Customer Ratings and Reviews, Q&A, Social Comments audit
| Last updated | — | — |
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| Keyword | Mogli SMS | Reputation Studio by 1440 | Customer Ratings and Reviews, Q&A, Social Comments |
|---|---|---|
| your customer | #6 | #2 |
| customer | #7 | #2 |
| feedback form | #92 | #107 |
| survey app | #96 | #120 |
Both Mogli SMS: Text Messaging | WhatsApp and Reputation Studio by 1440 | Customer Ratings and Reviews, Q&A, Social Comments offer paid plans only. Mogli SMS: Text Messaging | WhatsApp starts at paid; Reputation Studio by 1440 | Customer Ratings and Reviews, Q&A, Social Comments starts at paid. Compare the per-tier features in the Pricing section above before committing.
Mogli SMS: Text Messaging | WhatsApp (5.0★, 209 reviews) and Reputation Studio by 1440 | Customer Ratings and Reviews, Q&A, Social Comments (5.0★, 31 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
Reputation Studio by 1440 | Customer Ratings and Reviews, Q&A, Social Comments holds the higher average rating (5.0★ vs 5.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. Mogli SMS: Text Messaging | WhatsApp has the deeper published review base (209 vs 31), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Mogli SMS: Text Messaging | WhatsApp typically suits early-stage and growth-mode teams based on its published review base (209 reviews). Reputation Studio by 1440 | Customer Ratings and Reviews, Q&A, Social Comments typically suits early-stage and growth-mode teams based on its published review base (31 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Mogli SMS: Text Messaging | WhatsApp and Reputation Studio by 1440 | Customer Ratings and Reviews, Q&A, Social Comments both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Reputation Studio by 1440 | Customer Ratings and Reviews, Q&A, Social Comments" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
