123FormBuilder: Forms vs Resonate CX | NPS — Salesforce

123FormBuilder vs Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce

Side-by-side comparison · 24 data points

123FormBuilder

4.9·127reviews

Build beautiful forms & surveys with drag & drop ease. Prefill forms dynamically with your existing Salesforce data. Highly secure, HIPAA-compliant and GDPR-ready. Collect data the smart way and integrate it bi-directionally with any Salesforce object.

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Change

1. Listing metadata

Field-level data

	123FormBuilder	Resonate CX \| NPS, CSAT, 5-Star, & CES Surveys for Salesforce
Tagline	“Build beautiful forms & surveys with drag & drop ease. Prefill forms dynamically with your existing Salesforce data. Highly secure, HIPAA-compliant and GDPR-ready. Collect data the smart way and integrate it bi-directionally with any Salesforce object.”252 chars	“Resonate CX accelerates customer engagement with NPS, CSAT, 5-Star, and CES surveys in Salesforce, using AI and sentiment analysis for market growth. Globally used by leading firms to boost satisfaction and gain a competitive edge.”231 chars
Description	1165 / 2000 chars58% used	1131 / 2000 chars57% used
Screenshots	—	—
Languages	enfrdeptes	en
Platforms	Salesforce	Salesforce
Developer	123FormBuilder	Resonate CX

At a glance

9 metrics · auto-computed

Feature comparison between 123FormBuilder: Forms & Surveys, dynamically connected to any Salesforce object and Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce
Metric	123FormBuilder: Forms & Surveys, dynamically connected to any Salesforce object	Resonate CX \| NPS, CSAT, 5-Star, & CES Surveys for Salesforce
Rating	4.9 ★	—
Total reviews	127	0
Free plan	—	★ Yes
Pricing	paid	free_to_install
Pricing tiers	1 tier	1 tier
Listed features	3	★ 6
Review velocity (30d)	0 new	—
Languages	5 supported	1 supported
Listed since	Mar 2017	Mar 2026

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, 123FormBuilder: Forms & Surveys, dynamically connected to any Salesforce object is the stronger choice for most Salesforce AppExchange admins — 4.9★ vs Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

On pricing, Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce offers a free tier (free_to_install) while 123FormBuilder: Forms & Surveys, dynamically connected to any Salesforce object starts at paid. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.

Review base

123FormBuilder: Forms & Surveys, dynamically connected to any Salesforce object has the larger user base (127 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to 123FormBuilder: Forms & Surveys, dynamically connected to any Salesforce object; mid-market and enterprise admins with specific feature requirements should evaluate both — Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce's 0-review base may include the workflow context that matches your specific use case better than 123FormBuilder: Forms & Surveys, dynamically connected to any Salesforce object's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: 123FormBuilder: Forms & Surveys, dynamically connected to any Salesforce object audit • Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce audit

Listed	March 15, 2017	March 5, 2026

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	123FormBuilder	Resonate CX \| NPS, CSAT, 5-Star, & CES Surveys for Salesforce
surveys	#5	#341
survey	#20	#471
survey builder	#5	#71
survey app	#25	#664

6. Quality signals

Reviews · velocity · latest sentiment

Signal	123FormBuilder	Resonate CX \| NPS, CSAT, 5-Star, & CES Surveys for Salesforce
Average rating	4.9 ★ (127)	—
Reviews · last 7 days	+0	—
Reviews · last 30 days	+0	—
Reviews · last 90 days	+0	—

7. App details

Long-form description · keyword frequency

123FormBuilder

Build: •Dynamic forms & surveys •Drag & drop, easy-to-use form building platform •Conditional logic, custom routing & notifications, to help you build intuitive forms & surveys •Easily create custom themes for your forms & surveys Connect: •Web-to-Anything - Connect your forms to unlimited Salesforce objects (Lead, Contact, Case, etc. or any custom objects) •Dynamic Prefill - 5 ways to prefill forms with existing customer data (URL prefill, real-time prefill, Communities prefill, dropdown from picklist values, forms embedded in records) •12 Payment Processors: Collect payments or donations through forms (PayPal, Stripe etc.) •Integrations: Over 40+ direct integrations Collect: •Publish anywhere (websites, emails, records, communities etc.) •Sync all form data with Salesforce •Custom PDFs for document generation •File attachments •E-Signature •Mobile offline app •Multi-language forms Security: US & EU servers, data encryption, advanced security & privacy control Compliance: HIPAA, GDPR & more Support: Technical Account Manager, 24/5 Customer Care, Live Chat 1000+ use cases available across industries Click "Get It Now" for a free 14-day trial

Top keywords

forms8×5.10%
prefill5×3.18%
custom4×2.55%
data3×1.91%
etc3×1.91%
forms surveys3×1.91%
surveys3×1.91%
build2×1.27%
collect2×1.27%
communities2×1.27%
connect2×1.27%
customer2×1.27%

Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce

With Resonate.CX, transform unstructured feedback into insights using advanced AI and machine learning, conducting root cause analysis, and empowering your team to act swiftly. ✔ Automate the Mundane: Turn your CRM into a customer delight machine with seamless integration, automating feedback collection and transforming data into actionable insights. ✔ Achieve High Response Rates: Gather essential feedback through brand-aligned surveys (NPS, CSAT, CES), ensuring high response rates and valuable insights. ✔ Enhance Service Recovery: Automatically generate Salesforce cases, ensuring timely follow-up, issue resolution, and service recovery. ✔ Upgrade Analytics Capabilities: Gain access to advanced text analytics, NPS topics & themes analysis, CX score trendlines, leaderboards, and more, saving time and providing clear next steps. ✔ Easy Setup Get optimized with the fastest CX onboarding you’ll ever experience. ✔Guaranteed CX Success Our dedicated Customer Success Managers will guide you throughout your journey. Ready to transform your CRM? Contact us at [email protected] or visit www.resonate.cx

Top keywords

cx5×3.27%
feedback3×1.96%
insights3×1.96%
advanced2×1.31%
analysis2×1.31%
analytics2×1.31%
crm2×1.31%
customer2×1.31%

Frequently asked

Common questions about this comparison

Is 123FormBuilder: Forms & Surveys, dynamically connected to any Salesforce object or Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce cheaper?

Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce is the cheaper option — it offers a free plan (free_to_install). 123FormBuilder: Forms & Surveys, dynamically connected to any Salesforce object starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.

Should I choose 123FormBuilder: Forms & Surveys, dynamically connected to any Salesforce object or Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce?

AppRanks cannot separate these two on rating, because neither publishes one. 123FormBuilder: Forms & Surveys, dynamically connected to any Salesforce object does carry the larger published review base (127 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, 123FormBuilder: Forms & Surveys, dynamically connected to any Salesforce object or Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce?

Both apps are one-click installs from the Salesforce AppExchange. 123FormBuilder: Forms & Surveys, dynamically connected to any Salesforce object has the deeper published review base (127 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

123FormBuilder: Forms & Surveys, dynamically connected to any Salesforce object typically suits early-stage and growth-mode teams based on its published review base (127 reviews). Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

123FormBuilder vs Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce

123FormBuilder

1. Listing metadata

Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Quality signals

7. App details

Frequently asked

Is 123FormBuilder: Forms & Surveys, dynamically connected to any Salesforce object or Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce cheaper?

Should I choose 123FormBuilder: Forms & Surveys, dynamically connected to any Salesforce object or Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce?

Which is faster to set up, 123FormBuilder: Forms & Surveys, dynamically connected to any Salesforce object or Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce?

Which works better for small vs large Salesforce AppExchange admins?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Can I migrate data between 123FormBuilder: Forms & Surveys, dynamically connected to any Salesforce object and Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce?

123FormBuilder vs Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce

123FormBuilder

1. Listing metadata

Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Quality signals

7. App details

Frequently asked

Is 123FormBuilder: Forms & Surveys, dynamically connected to any Salesforce object or Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce cheaper?

Should I choose 123FormBuilder: Forms & Surveys, dynamically connected to any Salesforce object or Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce?

Which is faster to set up, 123FormBuilder: Forms & Surveys, dynamically connected to any Salesforce object or Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce?

Which works better for small vs large Salesforce AppExchange admins?

8. Other comparisons people make

vs 123FormBuilder

vs Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Can I migrate data between 123FormBuilder: Forms & Surveys, dynamically connected to any Salesforce object and Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce?