360 SMS App vs Cooby

360 SMS turns Salesforce into a full texting platform. Send your first SMS, MMS or WhatsApp within two minutes of install — text messaging gets a 98% read rate and ~90-second response. What you can do Two-way, 1-on-1 texting on any Salesforce object Bulk SMS and mass texting at scale, even from Reports Automate SMS text messaging with Drip Campaigns and scheduled sends Appointment reminders that cut no-shows Trigger SMS and WhatsApp from Flow or Process Builder AI chatbot, SMS/email alerts, templates and phone verification Multichannel messaging SMS, MMS, CTI telephony, ringless voicemail, plus WhatsApp and WhatsApp Business — two-way global WhatsApp messaging and Live Chat from your website, all inside Salesforce. Natively built on Salesforce A 100% Native Salesforce SMS App across Sales, Service, Community, Marketing Cloud and Pardot, with omnichannel routing. Long/Short Code or bring your own number. Compliance: TCPA, GDPR, HIPAA, with opt-in/opt-out consent. Used across education, recruitment, real estate, healthcare, mortgage and nonprofits. Click GET IT NOW for a free trial — set it up yourself or with our free USA-based Salesforce and SMS consultants.

Cooby was crafted with the goal of seamlessly integrating WhatsApp into multiple CRM systems (e.g. Salesforce). We stand out as the unique solution for sales teams to engage in and sustain conversations where customers are readily accessible and feel most at ease: WhatsApp. Cooby revolutionizes CRM by eliminating blind spots and providing invaluable visibility into sales agents' WhatsApp exchanges. Boost productivity by effortlessly organizing your WhatsApp inbox to attain Inbox zero. Expand your communication reach by broadcasting to multiple chats simultaneously, crafting personalized message templates, and managing contacts efficiently through extensive import and export functionalities. With Cooby, rest assured all your WhatsApp communications are recorded to comply with laws. We proudly uphold SOC 2 Type 2 compliance, ensuring integrity and meeting regulatory standards.