Which has better reviews, 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or SMS & eFax Guru - Most advanced SMS messaging & eFax for Salesforce?

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce (4.9★, 1,280 reviews) and SMS & eFax Guru - Most advanced SMS messaging & eFax for Salesforce (4.8★, 22 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or SMS & eFax Guru - Most advanced SMS messaging & eFax for Salesforce?

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce holds the higher average rating (4.9★ vs 4.8★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or SMS & eFax Guru - Most advanced SMS messaging & eFax for Salesforce?

Both apps are one-click installs from the Salesforce AppExchange. 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce has the deeper published review base (1,280 vs 22), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce typically suits early-stage and growth-mode teams based on its published review base (1,280 reviews). SMS & eFax Guru - Most advanced SMS messaging & eFax for Salesforce typically suits early-stage and growth-mode teams based on its published review base (22 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

360 SMS App for vs SMS & eFax Guru — Salesforce

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce vs SMS & eFax Guru - Most advanced SMS messaging & eFax for Salesforce

Side-by-side comparison · 24 data points

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

4.9·1.3kreviews

Salesforce-native 360 SMS app to send and receive SMS, MMS, RCS, text messages, bulk SMS and WhatsApp, Voice, CTI and Telephony. Automate texting, chat, AI chatbots, appointment reminders and drip campaigns with Salesforce Flow to improve response rates.

salesforcepaid

Change

1. Listing metadata

Field-level data

	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce	SMS & eFax Guru - Most advanced SMS messaging & eFax for Salesforce
Tagline	“Salesforce-native 360 SMS app to send and receive SMS, MMS, RCS, text messages, bulk SMS and WhatsApp, Voice, CTI and Telephony. Automate texting, chat, AI chatbots, appointment reminders and drip campaigns with Salesforce Flow to improve response rates.”254 chars	“Send and receive text messages and fax directly in Salesforce from one unified inbox. SMS & Fax Hub automates reminders, updates, and document delivery, supports 10DLC texting, and provides secure, HIPAA-ready online fax with full tracking & audit history”255 chars
Description	1182 / 2000 chars59% used	1095 / 2000 chars55% used
Screenshots	—	—
Languages	nlenfifrde+11 more	nlenfifrde+11 more
Platforms	Salesforce	Salesforce
Developer	360 Degree Cloud Technologies Pvt. Ltd.

At a glance

8 metrics · auto-computed

Feature comparison between 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce and SMS & eFax Guru - Most advanced SMS messaging & eFax for Salesforce
Metric	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce	SMS & eFax Guru - Most advanced SMS messaging & eFax for Salesforce
Rating	★ 4.9 ★	4.8 ★
Total reviews	★ 1.3k	22
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	1 tier
Listed features	9	9
Languages	16 supported	16 supported
Listed since	May 2016	Nov 2021

AppRanks verdict

Generated from live data on this page

The call

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce and SMS & eFax Guru - Most advanced SMS messaging & eFax for Salesforce are evenly matched on rating (4.9★ vs 4.8★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.

Pricing

Pricing entry tiers: 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce at paid, SMS & eFax Guru - Most advanced SMS messaging & eFax for Salesforce at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce has the larger user base (1,280 reviews vs 22), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. SMS & eFax Guru - Most advanced SMS messaging & eFax for Salesforce's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most admins the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce audit • SMS & eFax Guru - Most advanced SMS messaging & eFax for Salesforce audit

Listed	May 6, 2016	November 11, 2021

Last updated	—	—

3. Features

As listed by each developer

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

SMS, WhatsApp & Texting in Salesforce ➜ Send & receive SMS, MMS, WhatsApp, Live Chat & Web Chat from Leads, Contacts and Cases ➜ Reach customers with a 98% read rate and ~90-second response ➜ Send your first text message within 2 minutes of installation
Two-Way SMS & Texting via Salesforce Flow ➜ Automate two-way SMS text messaging for lead nurturing via Flow ➜ Trigger Inbound & Outbound SMS, Drip Campaigns and reminders ➜ Connect SMS with Calls, Voicemail, CTI and Telephony across Service Cloud
Built for Every Industry, Compliant ➜ Trusted across Healthcare, Education, Finance and more industries ➜ Compliant text messaging with TCPA, HIPAA and GDPR support ➜ Run SMS and WhatsApp securely across Sales and Service Cloud
AI Chatbots, Live Chat & Conversational AI Messaging ➜ Automate WhatsApp messaging & SMS notifications with Flow ➜ AI chatbot agents & Conversational AI deflect Service Cloud cases ➜ Break language barriers across 15+ channels: SMS, WhatsApp, WeChat
Bulk SMS, MMS & Multichannel WhatsApp Automation ➜ Run bulk SMS, MMS & Bulk Messaging for high-volume campaigns ➜ Send bulk text messages and Mass Text to campaign members via WhatsApp marketing ➜ Scale 1-on-1 SMS and chat across SMS, WhatsApp and WeChat
Native Salesforce SMS App & Flow Components ➜ 360 SMS is a 100% native Salesforce SMS App with seamless SMS integration ➜ Use native SMS components in custom Salesforce Flows ➜ Real-time engagement and text messaging, all in Salesforce
Omnichannel Messaging: WhatsApp Business, Chat & CTI ➜ Message customers on WhatsApp Business, WeChat, KakaoTalk, Viber, Zalo & Line ➜ Personalized text to Live Chat & AI-powered messaging ➜ Unify Chat, SMS & CTI with Omnichannel Conversational Messaging
Free Trial + Free support from USA-Based SMS Experts ➜ Click GET IT NOW to see SMS & WhatsApp live in Salesforce in minutes ➜ Set it up yourself or with our free USA-based SMS experts ➜ No cost, no risk — start texting from Salesforce today
Automated Appointment Reminders, Drip Campaigns & RCS Messaging ➜ Cut no-shows with automated appointment reminders by SMS and WhatsApp ➜ Build drip campaigns for lead nurturing without code ➜ Send every message over SMS, RCS, MMS or CTI from Salesforce

SMS & eFax Guru - Most advanced SMS messaging & eFax for Salesforce

✔️SMS and Fax Hub Unifies Salesforce SMS, MMS, and Fax Salesforce text messaging and fax can now be accessed in a single workspace for all your communications. Every conversation is searchable, organized, and tied to the right record.
✔️Automate Salesforce SMS Using Flows, Apex, and API • Send an SMS from Salesforce using Flow, Apex or API • Trigger messages based on changes to a record or approval • Automatically route incoming SMS or faxes
✔️Enable Two-Way Salesforce SMS Messaging with Full CRM Context Let customers have real conversation with you. Any reply is auto-linked to Leads, Cases, custom object so your agents have full context when responding to customer inquiries from within CRM.
✔️Send Bulk SMS in Salesforce with Personalized Dynamic Templates Use dynamic templates to send SMS or fax at scale while maintaining personalization. Whether for a campaign, reminder, or update, messages feel personally written.
✔️View All Salesforce SMS and Fax Conversations in One Unified Inbox • See all your text conversations in one place • Filter, prioritize and assign messages • Respond to messages right away without opening record

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce	SMS & eFax Guru - Most advanced SMS messaging & eFax for Salesforce
text	#3	#10

7. App details

Long-form description · keyword frequency

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

360 SMS turns Salesforce into a full texting platform. Send your first SMS, MMS or WhatsApp within two minutes of install — text messaging gets a 98% read rate and ~90-second response. What you can do Two-way, 1-on-1 texting on any Salesforce object Bulk SMS and mass texting at scale, even from Reports Automate SMS text messaging with Drip Campaigns and scheduled sends Appointment reminders that cut no-shows Trigger SMS and WhatsApp from Flow or Process Builder AI chatbot, SMS/email alerts, templates and phone verification Multichannel messaging SMS, MMS, CTI telephony, ringless voicemail, plus WhatsApp and WhatsApp Business — two-way global WhatsApp messaging and Live Chat from your website, all inside Salesforce. Natively built on Salesforce A 100% Native Salesforce SMS App across Sales, Service, Community, Marketing Cloud and Pardot, with omnichannel routing. Long/Short Code or bring your own number. Compliance: TCPA, GDPR, HIPAA, with opt-in/opt-out consent. Used across education, recruitment, real estate, healthcare, mortgage and nonprofits. Click GET IT NOW for a free trial — set it up yourself or with our free USA-based Salesforce and SMS consultants.

Top keywords

sms9×5.03%
salesforce6×3.35%
whatsapp5×2.79%
messaging4×2.23%
texting3×1.68%
mms2×1.12%
sms mms2×1.12%
text2×1.12%
text messaging2×1.12%
two-way2×1.12%

SMS & eFax Guru - Most advanced SMS messaging & eFax for Salesforce

SMS & Fax Hub brings end-to-end Salesforce SMS and secure online fax into one single place, removing the need for separate text or fax tools. Your team members can send SMS messages from Salesforce, interact with customers through two-way conversations, and send online faxes directly from CRM. The built-in 10DLC-approved Salesforce text messaging ensures fast, reliable delivery. Every message or fax you send or receive is automatically tracked, logged, and linked to the correct Salesforce record. Seamless integration with Salesforce Flows, Apex, and APIs triggers automated confirmations, reminders, alerts, and document workflows. A single inbox to view all communications allows you to respond quickly and efficiently. Dynamic templates are available for use in creating personalized SMS and fax communications at scale. ✔️Salesforce SMS integration for two-way text messaging ✔️Unified inbox for viewing SMS, MMS, voice, telephony, faxes ✔️Automated workflows and bulk messaging ✔️Secure online fax service with delivery receipts ✔️Complete message tracking, logs, and dashboards

Top keywords

fax6×3.90%
salesforce6×3.90%
sms6×3.90%
messaging3×1.95%
send3×1.95%
text3×1.95%
automated2×1.30%
communications2×1.30%

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce vs SMS & eFax Guru - Most advanced SMS messaging & eFax for Salesforce

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

1. Listing metadata

SMS & eFax Guru - Most advanced SMS messaging & eFax for Salesforce

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce · 8 changes

SMS & eFax Guru - Most advanced SMS messaging & eFax for Salesforce · 0 changes

7. App details

Frequently asked

Is 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or SMS & eFax Guru - Most advanced SMS messaging & eFax for Salesforce cheaper?

Which has better reviews, 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or SMS & eFax Guru - Most advanced SMS messaging & eFax for Salesforce?

Should I choose 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or SMS & eFax Guru - Most advanced SMS messaging & eFax for Salesforce?

Which is faster to set up, 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or SMS & eFax Guru - Most advanced SMS messaging & eFax for Salesforce?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce and SMS & eFax Guru - Most advanced SMS messaging & eFax for Salesforce?