SMS & Fax Hub: Text Messaging and Secure Fax Inside Salesforce for Salesforce AppExchange
SMS & Fax Hub: Text Messaging and Secure Fax Inside Salesforce is the #152 ranked marketing app on Salesforce, with a 4.8 average rating from 22 reviews, as a paid app, as of July 12, 2026.
SMS & Fax Hub: Text Messaging and Secure Fax Inside Salesforce is a Salesforce AppExchange app by Cloud Maven, Inc. With a rating of 4.8★ from 22 reviews, it currently ranks #152 in the Marketing category.
AppRanks data: SMS & Fax Hub: Text Messaging and Secure Fax Inside Salesforce ranks #152 in Marketing on Salesforce AppExchange, placing it in the top 17% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
SMS & Fax Hub: Text Messaging and Secure Fax Inside Salesforce is a category-leading Salesforce app with a limited review volume. It is listed in the Marketing category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 22 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +High average rating (4.8★) signals consistent merchant satisfaction
- +Published by Cloud Maven, Inc — established developer track record
Cons
- −Limited review base (22) — ratings can shift significantly with new feedback
- −Paid-only pricing (paid) — evaluation requires committing payment details
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About SMS & Fax Hub: Text Messaging and Secure Fax Inside Salesforce
How SMS & Fax Hub: Text Messaging and Secure Fax Inside Salesforce works
SMS & Fax Hub brings end-to-end Salesforce SMS and secure online fax into one single place, removing the need for separate text or fax tools. Your team members can send SMS messages from Salesforce, interact with customers through two-way conversations, and send online faxes directly from CRM.
The built-in 10DLC-approved Salesforce text messaging ensures fast, reliable delivery. Every message or fax you send or receive is automatically tracked, logged, and linked to the correct Salesforce record.
Seamless integration with Salesforce Flows, Apex, and APIs triggers automated confirmations, reminders, alerts, and document workflows. A single inbox to view all communications allows you to respond quickly and efficiently. Dynamic templates are available for use in creating personalized SMS and fax communications at scale.
✔️Salesforce SMS integration for two-way text messaging
✔️Unified inbox for viewing SMS, MMS, voice, telephony, faxes
✔️Automated workflows and bulk messaging
✔️Secure online fax service with delivery receipts
✔️Complete message tracking, logs, and dashboards
Key features
- ✔️SMS and Fax Hub Unifies Salesforce SMS, MMS, and Fax Salesforce text messaging and fax can now be accessed in a single workspace for all your communications. Every conversation is searchable, organized, and tied to the right record.
- ✔️Automate Salesforce SMS Using Flows, Apex, and API • Send an SMS from Salesforce using Flow, Apex or API • Trigger messages based on changes to a record or approval • Automatically route incoming SMS or faxes
- ✔️Enable Two-Way Salesforce SMS Messaging with Full CRM Context Let customers have real conversation with you. Any reply is auto-linked to Leads, Cases, custom object so your agents have full context when responding to customer inquiries from within CRM.
- ✔️Send Bulk SMS in Salesforce with Personalized Dynamic Templates Use dynamic templates to send SMS or fax at scale while maintaining personalization. Whether for a campaign, reminder, or update, messages feel personally written.
- ✔️View All Salesforce SMS and Fax Conversations in One Unified Inbox • See all your text conversations in one place • Filter, prioritize and assign messages • Respond to messages right away without opening record
- ✔️Send and Receive Encrypted Online Fax from Salesforce Send and receive encrypted faxes from within Salesforce with delivery confirmations and audit trails. Designed for healthcare, insurance, and finance professionals.
- ✔️Keep SMS and Fax HIPAA-Ready with Audit Logs Each SMS and fax activity stays within Salesforce. This supports HIPAA ready faxing, consent tracking, role based access, and audit logs, supporting compliance requirements without using additional software.
- ✔️Add Salesforce SMS to an Existing Number You can continue using your existing mobile or landline number and immediately activate Salesforce SMS integration. Your team can activate text or fax capability without switching providers or disrupting process
- ✔️See Salesforce SMS and Fax Trends on Dashboards Dashboards provide visibility into trends related to the usage of Salesforce text messaging and fax. Instead of searching through threads, you can now gain insights to plan your outreach and communication
Category rankings
As of Jul 12, 2026- Marketing#152of 932Top 17%
- Sales#297of 1,712Top 18%
- Productivity#379of 1,629Top 24%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
SMS & Fax Hub: Text Messaging and Secure Fax Inside Salesforce ranks for 4 keywords across Salesforce AppExchange. Here are the top 3:
Competitors & alternatives
SMS & Fax Hub: Text Messaging and Secure Fax Inside Salesforce doesn't have curated competitor matchups yet. Other tracked marketing apps on Salesforce:
Frequently asked questions
What is SMS & Fax Hub: Text Messaging and Secure Fax Inside Salesforce?
SMS & Fax Hub: Text Messaging and Secure Fax Inside Salesforce is an app for Salesforce. It currently holds a 4.8-star rating from 22 merchant reviews, and it has been listed on the marketplace since 2021. It is listed under the Marketing category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Cloud Maven, Inc.
Is SMS & Fax Hub: Text Messaging and Secure Fax Inside Salesforce free?
SMS & Fax Hub: Text Messaging and Secure Fax Inside Salesforce does not offer a permanent free plan on Salesforce. Pricing starts at 10, and the listed tiers are Default Plan. Trial availability and exact billing terms are mirrored from the live Salesforce listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses SMS & Fax Hub: Text Messaging and Secure Fax Inside Salesforce?
SMS & Fax Hub: Text Messaging and Secure Fax Inside Salesforce is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Marketing category on Salesforce.
Where does SMS & Fax Hub: Text Messaging and Secure Fax Inside Salesforce rank on Salesforce?
SMS & Fax Hub: Text Messaging and Secure Fax Inside Salesforce currently sits at position #152 in the Marketing category on Salesforce. That places it in the top 16% of 932 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does SMS & Fax Hub: Text Messaging and Secure Fax Inside Salesforce integrate with?
SMS & Fax Hub: Text Messaging and Secure Fax Inside Salesforce lists 7 integrations on its Salesforce marketplace page. The most prominent are Service Cloud, Marketing Cloud, Financial Services Cloud, Sales Cloud, Service Cloud, Marketing Cloud, plus 1 additional integrations listed on the marketplace page. Integration data is mirrored from the live Salesforce listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.
What languages does SMS & Fax Hub: Text Messaging and Secure Fax Inside Salesforce support?
SMS & Fax Hub: Text Messaging and Secure Fax Inside Salesforce declares support for 16 languages on its Salesforce marketplace listing: nl, en, fi, fr, de, da, with 10 additional locales documented on the marketplace listing. Language coverage is the locale set the developer has explicitly translated the app interface into — a broader set typically maps to a developer with international merchant traction.