360 SMS App vs Connector for Salesforce and Jira (Cloud) by Appfire

Side-by-side comparison

360 SMS App

4.9·1.3kreviews

Send SMS, MMS, RCS, WeChat, WhatsApp & CTI from Salesforce. Automate text messaging with Flow & Agentforce, run bulk SMS & drip campaigns, manage two-way SMS with AI chatbots, no-code automation. 100% Salesforce-native: Healthcare, Nonprofits & Education.

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New comparison

Connector for Salesforce and Jira (Cloud) by Appfire

3.6·18reviews

Create and link Jira issues or Salesforce records automatically, without switching to another platform. Try it free: https://marketplace.atlassian.com/apps/1214214?tab=overview&hosting=cloud

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At a glance

8 metrics · ★ = leads on this metric

Feature comparison between 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp, RCS, Two-Way SMS for Salesforce and Connector for Salesforce and Jira (Cloud) by Appfire
Metric	360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp, RCS, Two-Way SMS for Salesforce	Connector for Salesforce and Jira (Cloud) by Appfire
Rating	★ 4.9 ★	3.6 ★
Total reviews	★ 1.3k	18
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	—
Listed features	★ 9

AppRanks verdict

Generated from live data on this page

The call

On the measured data here, 360 SMS App leads on more dimensions (4 vs 0). Pick Connector for Salesforce and Jira (Cloud) by Appfire if one of the points where it leads is what you need.

Where 360 SMS App leads

Higher average rating: 4.9★ vs 3.6★.
More published reviews: 1,295 vs 18.
Available in more languages: 16 vs 1.
Ranks higher in Customer Service: #4 vs #228 of 1,161.

Pricing

Listed entry pricing: 360 SMS App at paid, Connector for Salesforce and Jira (Cloud) by Appfire at paid. See the plans table for what each tier includes.

How this is generated

Built only from the Salesforce AppExchange listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology

Read each app's audit: 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp, RCS, Two-Way SMS for Salesforce audit • Connector for Salesforce and Jira (Cloud) by Appfire audit

1. Listing metadata

Field-level data

Field	360 SMS App	Connector for Salesforce and Jira (Cloud) by Appfire
Tagline	“Send SMS, MMS, RCS, WeChat, WhatsApp & CTI from Salesforce. Automate text messaging with Flow & Agentforce, run bulk SMS & drip campaigns, manage two-way SMS with AI chatbots, no-code automation. 100% Salesforce-native: Healthcare, Nonprofits & Education.”	“Create and link Jira issues or Salesforce records automatically, without switching to another platform. Try it free: https://marketplace.atlassian.com/apps/1214214?tab=overview&hosting=cloud”
Languages	nlenfifrde+11 more	en
Platforms	Salesforce	Salesforce
Developer	360 Degree Cloud Technologies Pvt. Ltd.	Appfire Technologies, LLC

Languages	16 supported	1 supported

Listed since	May 2016	Mar 2016

Listed	May 6, 2016	March 30, 2016

3. Features

As listed by each developer

360 SMS App

SMS, WhatsApp & Texting in Salesforce ➜ Send & receive SMS, MMS, WhatsApp messages, Live Chat & Web Chat from Leads, Contacts and Cases ➜ Reach customers at a 98% read rate, ~90-second response ➜ Send your first text message in 2 minutes of installation.
Two-Way SMS, WhatsApp, Text Message in Salesforce Flow ➜ Automate two-way texting & SMS text messaging for lead nurturing ➜ Trigger Inbound SMS, Outbound SMS, Drip Campaigns, reminders ➜ Link SMS, Calls, Voicemail, CTI, Telephony in Sales & Service Cloud
Compliant Text Messaging, Bulk Text Alerts & SMS Automation ➜ Across Healthcare, Education, Finance & Real Estate CRM records ➜ TCPA, HIPAA, GDPR, opt-in/opt-out consent capture ➜ 10DLC readiness, carrier filtering, secure SMS & WhatsApp in Salesforce
AI Chatbots, Live Chat & Conversational AI Messaging ➜ Automate WhatsApp messaging & SMS notifications with Flow ➜ AI chatbot agents & Conversational AI deflect Service Cloud cases ➜ Break language barriers across 15+ channels: SMS, WhatsApp, WeChat
Bulk SMS, MMS, Multichannel Messaging & WhatsApp Automation ➜ Run bulk SMS, MMS & Bulk Messaging for high-volume campaigns ➜ Send bulk text messages & Mass Text to campaign members via WhatsApp marketing ➜ Scale 1-on-1 SMS & chat on WhatsApp, WeChat, RCS
Native Salesforce SMS App & WhatsApp Integration ➜ 360 SMS is a 100% native Salesforce SMS App with seamless SMS integration ➜ Use native SMS components in custom Salesforce Flows ➜ Real-time lead & contact engagement, text messaging in Sales Cloud
Omnichannel Messaging: SMS, WhatsApp Business, Chat & CTI ➜ Message customers on WhatsApp Business, WeChat, Viber, KakaoTalk ➜ Personalized SMS, text, Live Chat & AI-powered messaging ➜ Unify Chat, SMS & CTI with Conversational Messaging in Service
Free Trial for SMS Marketing, Bulk Texting & SMS Campaigns ➜ Click GET IT NOW to see SMS & WhatsApp live in Salesforce in minutes ➜ Set it up yourself or with our free USA-based SMS experts ➜ Rated 4.89 by 1,294+ users. No cost, no risk - start texting
Automated WhatsApp Appointment Reminders, Drip Campaigns & RCS Messaging ➜ Cut no-shows with automated appointment reminders by SMS & WhatsApp ➜ Build drip campaigns for lead nurturing, no code ➜ Send every message over SMS, RCS, MMS or CTI in Salesforce

Connector for Salesforce and Jira (Cloud) by Appfire

Connect Salesforce & Jira Cloud like never before! Associate Jira issues with Salesforce Cases, Accounts, Opportunities, and more.
Bring Jira Cloud details to Salesforce. Display associated Jira issues and comments.
Clone a Salesforce Case into a Jira issue, from within Salesforce. Synchronize the contents of both systems, automatically or manually.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	360 SMS App	Connector for Salesforce and Jira (Cloud) by Appfire
whatsapp campaigns	#1	Not ranked
sms app	#1	Not ranked
sms and	#1	Not ranked
issues	Not ranked	#1
salesforce objects	Not ranked	#3

7. App details

Long-form description

360 SMS App

360 SMS turns Salesforce into a full texting platform. Send your first SMS, MMS or WhatsApp within two minutes of install — text messaging gets a 98% read rate and ~90-second response. What you can do Two-way, 1-on-1 texting on any Salesforce object Bulk SMS and mass texting at scale, even from Reports Automate SMS text messaging with Drip Campaigns and scheduled sends Appointment reminders that cut no-shows Trigger SMS and WhatsApp from Flow or Process Builder AI chatbot, SMS/email alerts, templates and phone verification Multichannel messaging SMS, MMS, CTI telephony, ringless voicemail, plus WhatsApp and WhatsApp Business — two-way global WhatsApp messaging and Live Chat from your website, all inside Salesforce. Natively built on Salesforce A 100% Native Salesforce SMS App across Sales, Service, Community, Marketing Cloud and Pardot, with omnichannel routing. Long/Short Code or bring your own number. Compliance: TCPA, GDPR, HIPAA, with opt-in/opt-out consent. Used across education, recruitment, real estate, healthcare, mortgage and nonprofits. Click GET IT NOW for a free trial — set it up yourself or with our free USA-based Salesforce and SMS consultants.

Connector for Salesforce and Jira (Cloud) by Appfire

Your development and product management teams live in Jira. Your support and sales teams close in Salesforce. They all deal with product issues and need an integrated view of what's going in order to be effective. The connector links and synchronizes Salesforce objects and Jira issues for an integrated experience from either interface. - Connect Jira Cloud to multiple Salesforce instances. - Bind each connection to multiple Jira projects. - Choose which Salesforce objects and fields are available in Jira Cloud. - Search for Salesforce objects from within Jira Cloud. - Create Salesforce object from a Jira issue. - Associate Salesforce objects to Jira issues, push and pull changes to/from Salesforce. - See aggregated view of comments from associated Salesforce Cases. - View, create and associate Jira issue in Salesforce. - ...and more!

Frequently asked

Common questions about this comparison

Is 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp, RCS, Two-Way SMS for Salesforce or Connector for Salesforce and Jira (Cloud) by Appfire cheaper?

Neither 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp, RCS, Two-Way SMS for Salesforce nor Connector for Salesforce and Jira (Cloud) by Appfire lists a free plan. 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp, RCS, Two-Way SMS for Salesforce's paid plans start at $7 / user / month (USD); Connector for Salesforce and Jira (Cloud) by Appfire lists no paid plan with a published price. Prices are as listed on the Salesforce AppExchange; check what each tier includes in the Pricing section above.

Which has better reviews, 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp, RCS, Two-Way SMS for Salesforce or Connector for Salesforce and Jira (Cloud) by Appfire?

360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp, RCS, Two-Way SMS for Salesforce has the higher average rating (4.9★ from 1,295 reviews) compared to Connector for Salesforce and Jira (Cloud) by Appfire (3.6★ from 18 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp, RCS, Two-Way SMS for Salesforce or Connector for Salesforce and Jira (Cloud) by Appfire?

360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp, RCS, Two-Way SMS for Salesforce holds the higher average rating (4.9★ vs 3.6★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp, RCS, Two-Way SMS for Salesforce or Connector for Salesforce and Jira (Cloud) by Appfire?

Both apps are one-click installs from the Salesforce AppExchange. AppRanks doesn't measure setup time directly; 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp, RCS, Two-Way SMS for Salesforce has more published reviews to read for user-reported install experience (1,295 vs 18).

Which works better for small vs large Salesforce AppExchange admins?

AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Salesforce AppExchange data. What it can show: 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp, RCS, Two-Way SMS for Salesforce has 1,295 published reviews; Connector for Salesforce and Jira (Cloud) by Appfire has 18 published reviews. Compare plan limits and pricing tiers against your own volume.

Can I migrate data between 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp, RCS, Two-Way SMS for Salesforce and Connector for Salesforce and Jira (Cloud) by Appfire?

Migration support varies by app and category. 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp, RCS, Two-Way SMS for Salesforce and Connector for Salesforce and Jira (Cloud) by Appfire both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Connector for Salesforce and Jira (Cloud) by Appfire" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

360 SMS App vs Connector for Salesforce and Jira (Cloud) by Appfire

360 SMS App

Connector for Salesforce and Jira (Cloud) by Appfire

At a glance

AppRanks verdict

1. Listing metadata

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

360 SMS App · 8 changes

Connector for Salesforce and Jira (Cloud) by Appfire · 2 changes

7. App details

Frequently asked

Is 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp, RCS, Two-Way SMS for Salesforce or Connector for Salesforce and Jira (Cloud) by Appfire cheaper?

Which has better reviews, 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp, RCS, Two-Way SMS for Salesforce or Connector for Salesforce and Jira (Cloud) by Appfire?

Should I choose 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp, RCS, Two-Way SMS for Salesforce or Connector for Salesforce and Jira (Cloud) by Appfire?

Which is faster to set up, 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp, RCS, Two-Way SMS for Salesforce or Connector for Salesforce and Jira (Cloud) by Appfire?

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp, RCS, Two-Way SMS for Salesforce and Connector for Salesforce and Jira (Cloud) by Appfire?

Track these apps' keyword rankings and listing changes

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