360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI
Texting Experts! Compare us with others, you’ll see the difference! Features: Conversational 1-on-1 Texting | Threaded text messages on any object Link Tracking | Drip Campaigns Scheduled SMS & Event Reminders Bulk SMS/MMS, even from Reports Automated/Triggered SMS/WhatsApp through Process Builder Chatbot | Intelligent Text | Keyword-SMS based Responses SMS & Email Alerts Email Reply to Incoming Texts sends SMS response Dark Hours | Sticky SMS Number | SMS Templates | Text to Donate Verify the Phone Multichannel: SMS | MMS | CTI | Ringless Voicemail WhatsApp:2-way global messaging & WhatsApp Live Chat from website Supports: Omnichannel SMS Routing Sales, Service & Community Cloud | Marketing Cloud/Pardot/Marketo Salesforce1 mobile Long Code/Short Code | Bring Your Own Number (Fixed line, VOIP) / Carrier (Twilio, Nexmo, Ring Central, etc.) Compliance: TCPA, GDPR, HIPAA, etc. | Opt-In/Opt-Out Use Cases: Education, Recruitment, Mortgage, Real Estate, Professional Services, Healthcare, NPO, etc. Lead Capture/Qualification, Automated Reminders, Schedule Meetings, Marketing Campaigns, Case Management Demo: https://360smsapp.com/contact-us/
Top keywords
- sms9×5.88%
- etc3×1.96%
- text3×1.96%
- whatsapp3×1.96%
- automated2×1.31%
- campaigns2×1.31%
- cloud2×1.31%
- code2×1.31%
- email2×1.31%
- marketing2×1.31%
- mms2×1.31%
- number2×1.31%
Sprinklr Unified CX Connector for Service Cloud
Sprinklr for Salesforce empowers service teams to deliver exceptional customer experiences by integrating 30+ digital, voice, and social channels directly into Service Cloud. Agents gain real-time visibility into every interaction, enriched with AI-powered insights, sentiment analysis, and contextual recommendations. With Sprinklr’s co-pilot and automation engine, teams reduce manual work, accelerate resolutions, and personalize support - all within the Salesforce interface. The connector supports voice CTI integration which provides embedded interaction controls, click-to-dial, outbound campaigns, customisable screen pops. It also supports bi-directional case synchronization, and AI-driven agent assistance, enabling seamless collaboration across service operations. Built for enterprise scale, Sprinklr offers cloud-native fast deployment, robust compliance, and proven ROI - saving thousands of workdays and millions in operational costs. Whether you're replacing Social Studio or scaling omnichannel support, Sprinklr is the trusted choice for unified customer service management on Salesforce. IMPORTANT: Schedule a 30-min discovery call with Sprinklr before deployment.
Top keywords
- sprinklr5×3.36%
- service4×2.68%
- salesforce3×2.01%
- customer2×1.34%
- deployment2×1.34%
- interaction2×1.34%
- social2×1.34%
- support2×1.34%
